Mr. Robert Sowek
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My issue has been addressed by reviewers before me. This app has had issues when receiving orders for last 5 days or so. A request comes with sound alert but does not pop up over other apps in order to accept or pass. I called the hot line and was told it might be phone issue but I don't think so because other Captains have the same issue. Kindly try fixing this up so that we don't miss on orders. This will benefit the other ride hailing ups.
54 people found this review helpful
Byasemera Onesmus
Faras would be a good app if a customer call could take a bit long like a second and it allows a rider to receive, Mine a call flashes in a micro second and it's gone hence no way to receive.... I can take a full day without receiving aperson.... i recommend it for customers cos it's cheap on their side naye on the side of a rider we work for nothing... A distance of 6K the app can show you 3K..then a customer gives u 2K only.... The customer care team is so professional and caring, Thanks
29 people found this review helpful
TUMUSIIME ALBERT
This app would be good but the problem is that when a client requests for a ride the ping goes to all riders around, by the time you remove the phone someone else has already picked the ping, your technical support team needs to work on that issue, let a ping go to one rider at a time
33 people found this review helpful