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Can't enable 3d mode in Ps CS6

New Here ,
Feb 15, 2013 Feb 15, 2013

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I'm new to photoshop and am trying to learn to use the 3D funcitonality but am not able to get 3D mode to even turned on.

Here's what I'm doing:

  1. new layer
  2. select text tool
  3. click on screen, type "Hello"
  4. highlight the text
  5. select 3D from the dropdown menu but only "Get more content" is available

What am I doing wrong here?

Thanks for your help!

I'm working using:

  • Photoshop Extended v13.1.2 x64

on a new iMac

  • Processor  3.2 GHz Intel Core i5
  • Memory  8 GB 1600 MHz DDR3
  • Graphics  NVIDIA GeForce GTX 675MX 1024 MB
  • Software  OS X 10.8.2 (12C2037)

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correct answers 1 Correct answer

Adobe Employee , Feb 19, 2013 Feb 19, 2013

Sounds like the GPU is turned off. 

Screen Shot 2013-02-19 at 7.33.04 PM.png

1. cmmd K to open Prefs

2. check "use graphics processor"

3. Quit PS

4. Relaunch  (Not necessary but probably advised)

5. Now try your steps.

if

the Pref is grayed out that means PS thinks something is wrong with your GPU.

Try Resetting preferences  cmmd+alt+shift after launch and then OK the delete prefs dialog.

Then see if the pref is still grayed out.

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Advocate ,
Feb 16, 2013 Feb 16, 2013

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Are you highlighting the text in the Layers panel or highlighting the text itself?  If the text is highlighted or selected in the Layers panel then you should be able to click on the 3D menu and select New 3D Extrusion From Selected Layer:

Photoshop_3D.png

Here's a great tutorial for using 3D with Photoshop CS6 Extended.  It goes through all the basics so it should definitely help you out:

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New Here ,
Feb 18, 2013 Feb 18, 2013

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Ben,

Thank you very much for the feedback. Unfortunately, I am still have problems: I've tried highlighting the text and have also tried selecting the text layer in the Layers panel before attempting to click on the 3D menu - in both cases I am not able to select New 3D Extrusion From Seleected Layer:

Let me know if you have any other ideas on what I may be doing wrong here, thanks!fail2.pngfail.png

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Advocate ,
Feb 19, 2013 Feb 19, 2013

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Since questions concerning Photoshop 3D often become overly advanced for the Photoshop for Beginners Forum, I'm moving your post to the Photoshop General Discussion forum where your question will receive more specialized attention.

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Adobe Employee ,
Feb 19, 2013 Feb 19, 2013

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Sounds like the GPU is turned off. 

Screen Shot 2013-02-19 at 7.33.04 PM.png

1. cmmd K to open Prefs

2. check "use graphics processor"

3. Quit PS

4. Relaunch  (Not necessary but probably advised)

5. Now try your steps.

if

the Pref is grayed out that means PS thinks something is wrong with your GPU.

Try Resetting preferences  cmmd+alt+shift after launch and then OK the delete prefs dialog.

Then see if the pref is still grayed out.

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New Here ,
Feb 19, 2013 Feb 19, 2013

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David,

Thank You!

This worked, albiet my Graphics Processor Setting we infact set to "use graphics processor". I ended up resetting my preferences like you suggested (the "cancel" button in the Graphics Processor Settings window flashed to "reset" when I clicked cmmd+alt+shift).

I'm good to go now, thank you very much!

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New Here ,
Jul 02, 2017 Jul 02, 2017

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david, what is "cmmd K"? how do i use it?

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Community Expert ,
Jul 02, 2017 Jul 02, 2017

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It's "Cmd", short for the MacIntosh Command modifier key. The Windows version is "Ctrl" or Control.

The shortcut key for Photoshop > Preferences on the Mac is Cmd + k  Hold down Cmd key and tap k on your keyboard.

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New Here ,
Oct 04, 2017 Oct 04, 2017

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Sorry if I am reviving an old post, but I am having this same issue too on mac.

Photoshop has detected my GPU and I can go into the Advanced settings, I don't think Photoshop thinks my GPU is stuffed, but all of my 3D options are still greyed out except for "Get more Content"

Does this mean my mac hasn't got enough to render 3D objects?

Here are my mac stats:

MacBook Air (13-inch, Early 2015)

Processor: 1.6 GHz Intel Core i5

Memory: 8 GB 1600 MHz DDR3

Graphics: Intel HD Graphics 6000 1536 MB

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Community Expert ,
Oct 04, 2017 Oct 04, 2017

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How does this setting look?

Screen Shot 2017-10-04 at 11.44.44 PM.png

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Community Expert ,
Oct 04, 2017 Oct 04, 2017

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If that's normal, try resetting Preferences:

Reset Prefs CC 2015.png

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New Here ,
Oct 07, 2017 Oct 07, 2017

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Thank you gener7, the issue has been resolved!

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New Here ,
Oct 24, 2017 Oct 24, 2017

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How to do it in Windows 7?

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New Here ,
Nov 08, 2017 Nov 08, 2017

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it is  importan to to remember the first step!!! 3D works in RGB!!!

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New Here ,
May 01, 2018 May 01, 2018

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U should use first AI CS6 and then create a 3D design what u want to do, and make a save with PSD. U can get better one. GL

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New Here ,
Jul 09, 2019 Jul 09, 2019

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Make sure your image mode is RGB.

That did the trick for me.

Good luck.

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New Here ,
Mar 25, 2020 Mar 25, 2020

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None  I did all the possible solutions you gave but no one still works in my case...What can i further Do Please sir.

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