SOLVED
Hello,
I seem to have lost all my configuration. The management utility shows no enclosures, no hosts, no (v)disks or volumes. The logs are empty where yesterday they were full of information. I have this icon in the upper-right corner. Link checks do not run and rescanning the disk does not show them
The system is 2 x p2000 enclosures each full with disks of various sizes. There were about 6 vdisks yesterday.
Problems began when a host that had a storage volume mapped remouted the storage as readonly. I tried various things from the host to mount the volume again but the volume was not writable. Other volumes from the enclosures were ok. In fact, as far as I can tell,. I have a host that is still mounting (r/w) a volume from the P2000. The hosts are linux and often the storage is mounted on a VM. I created a small volume on the same vdisk and tried to mount that on 2 different host and write a disklabel to it. It consistently timed out.
At some point yesterday I created a volume copy from a snapshot onto a different vdisk - in the hope that a new vdisk would be ok. I also tried to expand the problem vdisk because I was having trouble creating the copy on a different vdisk. The problem with creating a vdisk on a different volume turned out to be that the Controller owner was not the same. All of these events were in the log. Now I have nothing at all. Everything has gone from view. There are 24 disks but no matter how often I rescan, nothing returns.
At the rear of the units, everything seems ok.
I am very stuck now. I am out of ideas and could use some advice.
Thanks,
Dermot
System recommended content:
1. HPE P2000 G3 MSA Array System - Support Guides | Cause
2. HPE P2000 G3 MSA Array Systems - Support Guides | Environment
Please click on "Thumbs Up/Kudo" icon to give a "Kudo".
Thank you for being a HPE valuable community member.
Hi,
Please launch an SSH session to both the controllers and check whether they provide the outputs:
show vdisks
show system
show unwritable-cache
show disks
show controllers
This issue requires log analysis and I would suggest logging an HPE support case to avoid data loss.
While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company
Below is the output from the commands.
# show vdisks
Name Size Free Own Pref RAID Disks Spr Chk Status Jobs Job% Serial Number Drive Spin Down Spin Down Delay
---------------------------------------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully.
# show system
System Information
------------------
System Name: hp-p2000-01
System Contact: Dermot Paikkos
System Location: Science Photo Library
System Information: Motion Storage
Midplane Serial Number:
Vendor Name: HP StorageWorks
Product ID: P2000 G3 FC
Product Brand: MSA Storage
SCSI Vendor ID: HP
SCSI Product ID: P2000 G3 FC
Enclosure Count: 0
Health: OK
Health Reason:
Supported Locales: English (English)Success: Command completed successfully.
#show unwritable-cache
Error: Unable to communicate with Storage Controller. Please retry the command.
# show disks
Location Serial Number Vendor Rev How Used Type Size Rate*(Gb/s) SP Health Health Reason
------------------------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------------------------
Info: * Rates may vary. This is normal behavior.Success: Command completed successfully.
# show controllers
Controllers
-----------
Controller ID: A
Serial Number: Not Available
Hardware Version:
CPLD Version:
MAC Address: 00:00:00:00:00:00
WWNN: 0000000000000000
IP Address: No_data
IP Subnet Mask: No_data
IP Gateway: No_data
Disks: 0
Vdisks: 0
Cache Memory Size (MB): 0
Host Ports: 0
Disk Channels: 0
Disk Bus Type: Unknown
Status: Operational
Failed Over: No
Fail Over Reason: Not applicable
Position: Top
Phy Isolation: Enabled
Controller ID: B
Serial Number: Not Available
Hardware Version:
CPLD Version:
MAC Address: 00:00:00:00:00:00
WWNN: 0000000000000000
IP Address: No_data
IP Subnet Mask: No_data
IP Gateway: No_data
Disks: 0
Vdisks: 0
Cache Memory Size (MB): 0
Host Ports: 0
Disk Channels: 0
Disk Bus Type: Unknown
Status: Operational
Failed Over: No
Fail Over Reason: Not applicable
Position: Bottom
Phy Isolation: EnabledInfo: Could not read SAS info, so skipping enclosure 0.
Info: Could not read SAS info, so skipping enclosure 0.
Success: Command completed successfully.
I assure you, there are physical disk.
Hi, This issue seems to require a power cycle. I would suggest getting an HPE support case logged for further assistance.
While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company
Hello Dermot,
Awesome! Glad to know the problem has been resolved.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]