Error in a Sales Order

[former_member705202]

Hello Guys,

I'm facing an issue in one other, and I would like to know if someone have a similar problem and how to solve it.

I have one order, but the delivery of this order was created without information, and the delivery was deleted.

But the quantity of this 12 products is confirmed, I need to return this units to not concluded:

3 was delivery, but the orders 12 no, look in the field Ctdad.Entrega is 15.

I need a solution to come back the units to 3.

Thank you,

Nathalie.

[Lakshmipathi]

I presume, delivery is deleted means, the goods issue is reversed and the delivery is deleted via VL02N but still the stock is not updated correctly. If this is the issue, first check in MD04 whether the stock is showing against the delivery and if so, run the report SDRQCR21