Printing Issue - Single and multiple spool requests

[former_member475608]

Dear Experts,

My client prints production orders through Co04n by selecting 'execute function in the background'.

Then they go to SP01 and select spool request and export it as PDF.  In their QAS server (client 100) selected production orders spool requests are generated individually which is also the requirement.

But when I try the same on (client 300) selected production orders are clubbed together in a single spool request.

How to change client 300 to generate separate spool requests for every production order? I tried in OPK8 by clicking on 'New List' but it didn't work.

Kindly Help.

BR,

Shankar

[kaus19d]

Hi Shankar,

Could you check & compare the settings as in the below & other scenarios of the below picture

Thanks,

Kaushik

[Jelena]

Kaushik Debnath wrote:

Could you check & compare the settings as in the below & other scenarios of the below picture

There is a lot of information in those transactions. Is there any particular setting that you believe would cause such effect?

[kaus19d]

Hi ,

     Of course the settings area is a vast area & for check that I can not have direct access to his system or would have sorted the matter by now, I just suggested & also I am not able to get picture from the above comments that whether it occurred from a single scenario or it occurred from a single program/parameter & then the next Spool are getting added to that Clubbed Spool & that is why I was asking about Spool Req Del & reset to configure new. Well, he would have been able to raise a ticket to SAP for that if so much urgency & then, I guess, he would have received the solution & have updated us till now. But considering that the matter did not outcome like that & the issue is here open & our friend is not able to get any help from other sources, that's why I was suggesting to compare the system with his other SAP System. For example, in RSPFPAR_SPOOL, there is a related parameter as given below, which he can check

Ok, fine, to help the User here & since you look interested to see a proper solution for this, I will extend the matter to our friend ,

Thanks,

Kaushik

[Jelena]

Shankar, check with the ABAPer again. We are not talking about different clients, it's different systems and it is very much possible to have version differences between the QA and PRD (I'm an ABAPer). Also even the same version can hypothetically, behave differently in different systems. I'd expect the local ABAP team to help you troubleshoot this.

As I said, such effect is most likely to be caused by the differences either in a configuration or a program. I don't actually see any related flags in the configuration and it appears fine, based on what you're saying. So, just thinking logically, it leaves the program as main suspect.

If all else fails, open an incident with SAP. This is a very odd situation and because the difference does not occur in QA your troubleshooting options here are limited.

[kaus19d]

@Shankar, @Jelena,

Could you care to elaborate if some spool did not get executed, i mean cancelled or the completed spool list, then do you guys clear it or not. The program RSPO0041 might be scheduled to run once in 5 or maybe 10 days in your system too. Check with your BASIS personnel if he will show you. Generally in the default jobs if you have not deleted SAP_REORG_SPOOL job, then we would generally with a Program Variant, will put a periodic job for that. I suggested, the possible ways, indeed that you guys also suggested ways. But my ways was kind of as the Production system performance is hampering, so it is obvious that the old spool might not be required. Well I will the User here to be the best judge of himself for that. But if he is doing so, it deletes the old requests & so the pool buffer is empty, also after configuring the ways that I showed, its kind of setting & adjusting to the new way to work out. I was just trying to help. That's all.

For you guys kind information, Anyways I was not testing anything. Trust me, I know what I was replying. Sorry 1 mistake in the early reply, the t-code would have been OPK8 instead of OPK*.

Another things, guys, not only me We all here in SCN would be too proud if you also can provide the direct solution instead of you guys are asking to try your suggestion, which means you too are not sure. I would appreciate, if you guys do not make a direct point at me when you guys are also doing the suggestion thing here, not a direct solution. Please follow, the point Be professional and courteous in

@Shankar I do not know whether the below links you have gone through or not, so mentioning, though might be useful for you,

Parameter Settings - SAP Printing Guide (BC-CCM-PRN) - SAP Library

Overview of All Spool Parameters - ABAP Keyword Documentation

Thanks,

Kaushik

[rene_silvajr-ruyq]

I believe this happened to me in the past.  You may need to look at your print parameter settings / Print Specifications > New Spool Request.  This should be set to Yes / ticked to avoid reusing an existing spool order.

[former_member475608]

Hi Rene,

Can you kindly tell me the T code and procedure, that would help.

BR

Shankar

[kaus19d]

Hi ,

To help you in this current scenario, I was thinking, why not you instead of selecting the Execute option, in the top of the Menu there would be an option called Execute in Background. So generally, in any SAP matter, if you are pressing Execute means its putting the job executed in Dialogue Work-Process, which we can see in SM50 or sapmmc(windows) because you know that Dialogue work-process has a parameter called rdisp/max_wprun_time which is if not modified, then in general cases would be set to 600s.

Check your printer setting in SPAD & check that its selected as Access Method -> Host Spool Access Method -> Front-end Control Tech

Also clear the old or whatever print spool was there in your Spool List using the report RSPO0041.

My OPK* is as below, check yours too,

Check whether you have done something as in the below content,

combine two sapscript outputs into a single spool | SCN

Stop the combining of spool request to an exist... | SCN

Check the below might be helpful for you,

Thanks,

Kaushik

[Jelena]

Also clear the old or whatever print spool was there in your Spool List using the report RSPO0041.

That's a brave suggestion for someone else's (productive?) system... Why do you believe it could be a solution?

@Shankar - if you open the spools you will likely see that in the system where individual spools are generated they have a checkbox 'Completed' checked. The other big single spool probably does not have this setting and, therefore, new output is getting added to it. If you close or just delete it then, of course, nothing will be added. But I suspect this won't solve the problem since most likely something is there that keeps adding to an existing spool. So it'd just create a new spool and keep adding to that. But you could try, of course.

If this does not help, for one of the POs in question, can you go to CO03, menu Order->Settings->Print Info and then share a full screenshot?

In our system it works as you described (individual spools). I checked the user IDs and several had different print defaults, so it's unlikely to influence the output. I don't see any special flags to close the spool in the config. Since you have "SMART..." in the spool name I bet you have a custom output program (standard is SAPScript or PDF form), so there might be some odd issue in it. Check with an ABAPer.

I am also not sure what Rene meant, maybe he could elaborate?

[rene_silvajr-ruyq]

I agree with Jelena.  It doesn't make sense to run RSPO0041 especially on your production environment.  This is a clean up job for existing spools.  The issue is specific to the creation of the spools.

@Shankar Check the "New Spool Request" parameter settings below in your existing production order spools.  What is the value?  In the past, our billing documents were created in one spool instead of separate spools because this was set to "No".  You may check this first.  Though, I'm not sure how production order passes this setting in background.

[former_member475608]

Hi Rene,

This looks promising. Can you kindly tell me the T-Code you used to access the screen

BR

Shankar

[former_member475608]

Hi Jelena,

I checked print info in Co03 and it's same in both clients. Screen shot is attached.

And you are right I checked in sp01 in 'request attributes' and ' completed, no longer possible to add to' is checked in the client which is working fine and not in this client which has the problem.

BR,

Shankar

[former_member475608]

Hi Kaushik,

I went through all the steps and things you pointed out and in both clients they are the same. I also asked my abaper in this regards as there might be some changes in the program in one client and not in the other and he said that program changes are cross client so its not possible.

Br

Shanakar

[rene_silvajr-ruyq]

Hi Shankar,

When you ran CO03, did it create a job?

Regards,

Rene

[former_member475608]

Hi Rene,

Do you want me to run it through co03. I and my client usually run it via co04n.

And i checked in sm37 after co04n using the program name for LK01 but its not showing any jobs.

BR

shankar

[kaus19d]

Yes , that what I was trying to say that there is no matter or difference in the ABAP program as far as I can see. If you don't mind, cold you please let us know your SAP version with kernel patch & release, Server OS Version & database version??

Check the below areas,

How about you try on the rest button as shown below,

Check out the below links too, if you have missed any points/areas:

How to Configure Printer in SAP - Basis Corner - SCN Wiki

https://km.zebra.com/resources/sites/ZEBRA/content/live/SOLUTIONS/8000/SO8531/en_US/Adding_Font_in_S...

Thanks,

Kaushik