TakeAir USA

After discovering mold growing out of one of our vents, we used Angie's List to call 5 companies for quotes. TakeAir was the only company that took several pictures of the vent and actual AC unit. Avi sat and talked with my husband and I about the problem, explained our options, and pricing, including warranties. They had the longest warranties for their services, which gave use the impression that they back their work.

We scheduled with them on Thanksgiving (yes, they were available for us to contact with any questions). They came out Sunday and worked diligently from 10:30am-3pm. They covered our furniture and belongings to ensure that it wouldn't get dirty. They took our vents off and washed them, cleaned the boxes, intakes, ducts and unit. After washing, they sanitized and installed the UV light system to prevent the problem from occurring again. They cleaned up afterwards. The smell of our house is wonderful after they used their organic solution.

We are extremely pleased from the initial call, schedule for quote, questions, schedule for job, and actual job. Highly recommend!!

Had an Appt yesterday for 3-7pm. Called around 3:30pm asking if I could get an estimated time of arrival so that I could work around dinner with my family. Front desk girl said she would call me back with the Tech's number so I could contact him to check his schedule. I then receive no call back. Called back several times and she never answered. She then texts me from the main number to say the Tech will let me know 30 min before he is on his way. I called again with no answer and then she just went silent on me. No communication or answering of phones. I finally texted back to say if I can't talk to someone, then I need to cancel. No response and no show. Not sure how you operate without proper communication with clients. Do not recommend, soley based on first impression of terrible communication and reliability.

Don't believe a word about this company ! Reviews are written by the service men. Presured to open apps on customers name they write the review before you have a chance to see their work. Hired to do a valve pack 199dollar cleaning . Pressure an elderLu lady in to a huge ( thousands of dollar) bill.
Switch and Bait for sure!!!!!!!!

Francisco and his helper came out and did an "evaluation" to clean my ducts and dryer vent.
After telling my HVAC system was less than a month old and having an air quality test done, he told me that I had mildew and mold in my ducts and needed to be sanitized for an extra $399.
I told him that my house was already tested for mold and he said if I wanted to have his funding tested it would cost an additional $250
This is a GIMMICK & SCAM

https://www.epa.gov/indoor-air-quality-iaq/should-you-have-air-ducts-your-home-cleaned#nadca

This company was not listed in NADCA and to take the word of an person looking at a vent and a Scientific proven test.

Wow

They may have good reviews but watch out.

Absolutely wonderful service!
Had an issue with my air conditioning unit and called Take air they had someone out to my house within an hour to help and fix the issue. Would totally recommend them to anyone and everyone.

A+++ couldn't ask for any better service.
Made my house look like new. The overall experience was very good,
Professional team
Great rates
Highly recommended

So in the beginning they were very professional and on time and then they checked everything and were ready to give us the quote. Since my husband was on a call from work I asked Francisco to give me the estimate so far so good. Then he told me that he'd rather wait for my husband when I insisted he started mansplaining that I won't understand what he's talking about and spoke to me like a child! After finally giving me the quote they left.

After a while I noticed that the A/c had suddenly stopped working, absolutely no air coming out.. and and the temperature in the house was rapidly rising! My husband couldn't reach the technician so we finally got a hold of his supervisor. He said he'll try and reach them to ask them to come back. Whenever I would call they would be like " oh we've told him, but he's on a job so you need to wait". So we're sitting in the sweltering heat and waiting for them to call back.

Finally we couldn't take it anymore and went on YouTube to see if we could figure something out ! Finally we found that THEY had turned off the switch which controls the fan and compressor!! I understand that they were at another job.. but they're 3 of them! The least you could do, when a customer is having a emergency that you created, you could at least send one person back to fix the problem !! It summer in Houston and it took them 5 hours to get back to us!! .

If this is their level of customer service, they are not getting my business and will strongly advise not to get them any either!!

Take Air just finished doing air duct and mold removal at my house. The technicians Francisko and Abby ( I believe I murdered his name) were on time and very professional they explained everything they did provided pictures of before and after. They took the time to ensure we understood everything that came with the warranty and what they would be doing yearly to ensure we never have the problem again. I will definitely be using them again for tile and grout cleaning as well.

So impressed with them. I had a check up on my ac and used them a couple years back. They are fast and professional. Definitely recommend and trust them

Thank you Takeair ! I called because I had a black spot on my vent and they offered a free estimate because the basic maintenance wouldn't be enough . I appreciate the honesty and scheduled an appointment. Avi came with his crew-very professional and knowledgeable . Avi found the problem and explained step by step what needed to be done.the price was not cheep and I did not feel pressured to do the job right then so I told them I'll think about it. After some research I fount that everything he said was exactly what is recommended and the price was reasonable do I called back to schedule and they came the next day And worked between 4-6 hours. The job was done Very clean environment and they kept me updated on the process and sent me before and after pictures and gave me a 3year warranty .
I am very satisfied and will definitely recommend!!!!