Customer Service
The Public Utilities Customer Contact Center is happy to assist customers with billing or account-related inquiries, service requests, and more.
Public Utilities Customer Service
Public Utilities offices will be closed from 11:30 a.m. to 1:30 p.m. on Wednesday, May 8. For water and sewer emergencies during that time, please call 311.
The Public Utilities Customer Contact Center is happy to assist customers with billing or account-related inquiries, service requests, and more.
Public Utilities Customer Service
The Public Utilities Customer Service Center, located at 2809 S Lynnhaven Road Suite 250 (second floor), is open to the public Monday through Friday, 8 a.m. to 5 p.m.
Routine requests can also be submitted online and will be processed as soon as possible. When submitting a request online, be sure to include your account number, address, full name, and phone number associated with the account.