Siemens HiPath 3800 is an innovative and flexible convergence platform that perfectly adapts communications to the company structure in small and medium-sized businesses. Whether your aim is to enhance growth or seamlessly integrate branch offices or mobile staff, the expansion stages of the HiPath 3800 (for up to 1,000 users distributed across up to 32 locations) are the perfect solution for optimizing costs and business processes.

Siemens HiPath 3800 is a secure, reliable communications system with high failure tolerance. The system is ideal for both packet-switched (LAN/WAN) and line-switched (ISDN) environments, or a mixture of the two. This guarantees gradual migration on both the network side and user side.

The flexibility of Siemens HiPath 3800 is especially obvious in mixed infrastructures where Voice over IP is installed but traditional analog and digital telephones, fax machines, and modems are still in use. Siemens HiPath 3800 supports any combination of IP, analog, and digital telephones, as well as PC clients and cordless phones.

Enhanced features of traditional telephony combined with applications, such as, CTI (Computer Telephony Integration), UCD (Uniform Call Distribution), and Unified Messaging, support all communications processes at the workplace and in all work environments. If an extension is left unattended, the Team function or integrated voicemail ensures that no call is missed. And Siemens HiPath 3800’s user-friendly executive secretary function ensures the smooth flow of communication at attendant or secretary stations in the reception area where multiple communications processes converge. Integrated call distribution ensures reachability and guarantees fast customer contact. All these factors combine to make telephony not only easier to use, but also more efficient.

SIP – the basis of Internet telephony

As a public standardized protocol, SIP (Session Initiation Protocol) fulfills the requirements for interoperability between systems and devices from different manufacturers. SIP makes communications solutions more flexible, accelerates business processes, and improves teamwork. A number of realtime and multimedia services are already available to give an overview of user availability – who can be reached when and via which device – including such services as voice, video, instant messaging or presence services. As the "de facto" standard for Internet telephony, SIP induces Internet telephony service providers (ITSP) to provide attractive applications and business models. HiPath 3800 is ideally prepared for handling new carrier services and already supports new SIP options, including SIP phones or user and system connections for Internet telephony.

Secure company connection

HiPath 3800 offers modern security mechanisms for optimal connection to the company network to better serve the needs of increasing staff mobility and new working methods (teleworking, for instance). The system’s integrated VPN (Virtual Private Network) function lets staff access confidential information at any time, from any location in the world over a low-cost, secure Internet connection. Another major advantage is that mobile staff can be reached via their company phone number, regardless of their location. This service is both cost-effective and secure.

Reduced costs

Consolidating voice and data communication in an IP-based network not only enables the deployment of applications that decrease company call charges and hardware costs, it may also increase productivity. A separate voice network no longer needs to be installed and maintained, resulting in decreased outlay for administration and maintenance for systems and applications, as these tasks are now centralized. In addition, existing Internet connections can be optimized for calls to the public telephone network, thereby reducing the costs for separate ISDN lines.