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BONAUTO is a premier business group based in Bujumbura, the capital city of Burundi dealing in the import and export of new automobiles, spare parts, motorcycles and all auto accessories. Since its inception, BONAUTO has emerged as one of the most resilient and trusted automobile trading companies in the region, offering excellent private and corporate auto services and genuine spare parts. As a major brand presence in the Automobile industry of Burundi, BONAUTO is guided by its steadfast commitment to the advancement of customer experience and service, promoting tailored solutions that meet their needs and exceed their expectations.

Incepted in 1981, BONAUTO has grown in stature and expanded its operations withits extensive product range and value added services. Our main objective has always been to provide the best in quality and prices, and thus grew from an automobile spare parts retail business into a brand name for quality in Bujumbura.

The impressive BONAUTO showroom with an extensive area of 10000 sq. meters, multi storey warehouses, and a service center is ideally located at the center of the town in the main business district. We are committed to constantly exceed the expectations of the customers and improve customer relationship management to greater heights.

We welcome you to drop in at our showroom and explore the BONAUTO experience.

History

BONAUTO S.A. was established on humble beginnings in 1981 at Bujumbura, the capital city of Burundi. As its operations expanded in 1985, BONAUTO introduced house hardware in its product line.

The success of the BONAUTO brand was enhanced when in 1989, it started dealing in Automobiles. Initially, we started dealing with the Renault brand only but as of today, BONAUTO can boast of having achieved a sizeable automobile market share, having acquired agencies for HYUNDAI, KIA and FORD.

BONAUTO opened a state of the art service center in 1999, to be fully able to satisfy its customers’ needs and follow- up on after-sales. Our wide line of products, enthusiast sales team and efficient after-sales department fully satisfies our customers, who originate from various backgrounds: NGO, Government, Private companies and of course individuals who seek good quality products.


Mission

  • To satisfy our customers by delivering sales and service experiences with high quality, excellent value, integrity and enthusiasm.
  • To offer world class products and customer service that builds lifetime customer relationships.

Vision

To become the market leader in the industry with a passion for excellence & a drive to deliver complete customer satisfaction in all areas of our business with attention to detail& continuous innovation.