How To Clean A Hoarder's House

Thursday 10th August 2023

Joanna Grimbley-Smith

No comments, yet!

A room inside a hoarder's property CONTENTS

There are estimated to be around 1.2 million people in the UK that suffer from hoarding disorder. This is a serious mental health problem that requires specialist support before a hoarder can consider clearing out their property.

At ICE Cleaning, we provide our hoarding cleaning services nationwide. Our trained technicians can clear and dispose of any unwanted possessions, and then decontaminate the property. They are available 24/7, 365 days a year, and in an emergency can be on site in several hours.

Read on to find out the dangers of hoarder cleaning and how professionals clean a hoarder’s house.

What is hoarding disorder?

Hoarding disorder makes throwing things away difficult because of a perceived need to save them. Getting rid of possessions may cause a lot of distress, even if they have little or no monetary value. Overtime, hoarders tend to keep lots of possessions in a disorganised way.

As a result, this can lead to messy, cramped living conditions depending on the number of items in the property and where they are kept. Overtime, hoarding can have serious consequences including:

  • Certain areas of the house can become impossible to enter and use, such as kitchens and bathrooms
  • It can put people’s health at risk due to the presence of biohazards, fire hazards, structural problems, mould growth, pests, and tripping hazards
  • The hoarder may become embarrassed of their living situation and isolate themselves, leading to strained relationships
  • Hoarding can cause anxiety, stress, and depression, and as a result tends to get worse overtime

If one of your loved ones is hoarding, you might be tempted to clear out their home for them, but forced clean ups could actually make things worse. Removing their possessions will not solve the reason why they are hoarding and may damage their relationship with you.

Prioritise getting them help for their hoarding disorder first, and support them when they are finally ready to start clearing out their unwanted possessions. You can learn more about hoarding and getting help for yourself or a loved one on Mind’s website.

The dangers of hoarder house cleaning

Clearing out a hoarder’s house is a tough, labour-intensive, and dangerous process depending on how many possessions are in their property. Here are some of the dangers you may encounter when cleaning a hoarder’s home.

Unstable piles of possessions

Removing someone’s belongings can result in other items falling on top of you. This could result in injuries, or in extreme cases, you may get trapped by their possessions.

If they have left their things on the floor, it could also pose a tripping hazard, particularly if you are carrying out objects and cannot see where you are walking.

Structural damage

Some hoarders collect so many things that the sheer weight can affect their home’s structural integrity and cause parts of the property to collapse, like the flooring or walls. This could put you at risk of serious injuries.

Pest and rodent infestations

Hoarding usually provides the perfect conditions for infestations, particularly if there is rotting food in their home. There may be insects like maggots and cockroaches, as well as rats and mice, which carry disease.

When you clear out a hoarder’s home, you are at risk of coming in contact with these pests and rodents, and could put your health in danger.

Fire hazards

Some hoarders collect newspapers, books, and other debris which can provide fuel for a fire should one break out. Their possessions may also block exits so you might not be able to escape quickly if a fire starts.

Unsanitary conditions

The sheer volume of possessions may make regular cleaning of the property impossible, leading to a build up of dirt, grime, and mould. There may be rubbish, rotting food, and waste present which could enable harmful germs, bacteria, and microorganisms to thrive, too.

Why you should bring in professionals

Hoarder cleaners have the training, tools, and personal protective equipment (PPE) to clear out a hoarder’s property safely and efficiently. They know how to clean a hoarder’s house fast and safely, like deconstructing unstable piles correctly.

They may be able to provide additional cleaning services, like pest control and mould remediation. Not only will they take this difficult task off your to-do list, they can do it in a discreet and sensitive way that provides the support hoarders need during a clear out.

How do professionals clear a hoarder’s house?

First, they will assess the property and create a cleaning plan. Then, they will set up a staging area so the hoarder can choose which belongings they want to keep during the clear out if they choose to be present.

Next, the cleaners will clear the exits and walkways so they can safely and easily go through the property. Then, they will begin to remove possessions.

Once the property is free of the unwanted belongings, they will deep clean and decontaminate the building to ensure it is free of bacteria and viruses, and is safe to live in.

Throughout the process, specialist cleaners will work closely with the hoarder to make sure they are comfortable during what can be an overwhelming and distressing process.

Contact us today to find out more

Our comprehensive hoarding cleaning service can take the stress out of a challenging situation. Our technicians are accredited by a number of organisations including IPAF, BICSc, and SafeContractor so you can be sure they will quickly restore the property to how it was before.

Get in touch with our friendly team on 0208 066 0360 or enquiries@icecleaning.co.uk for a free site survey and no-obligation quote.

Comment
Zoe Dunning

Zoe Dunning

Sales Representative

Add to contacts

Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

You’re in good company. We’ve cleaned for the following commercial clients… View all

Customer reviews

Our happy customers have rated our service as
4.9 on Google.

View All Reviews

Sue Sullivan

Star Star Star Star Star

7 months ago

Ice did a brilliant job and I would highly recommend them. Reilly in the office booked everything in and was most helpful, and then Harry came and…

Read more

Posted on Google

John Hatswell

Star Star Star Star Star

8 months ago

We had a pressing need to address concerns regarding a clean up of a Trauma site. Ice Services and Zoe were responsive, informative and professional.…

Read more

Posted on Google

Eddie Mack

Star Star Star Star Star

9 months ago

I’ve used ICE Cleaning a few times and the service has been absolutely terrific. Paul Gimenez was incredibly helpful and dealt with everything…

Read more

Posted on Google

Martha Sparkes

Star Star Star Star Star

9 months ago

Power cleaned my external brick walls and look very good. They were punctual, hard working and respectful. I would recommend them with no hesitation.

Read more

Posted on Google

Simon Nicholson

Star Star Star Star Star

9 months ago

Booked ICE Cleaning at short notice to help with the clean-up of our outdoor Event Site in Central London. Whilst they were unable to assist with our…

Read more

Posted on Google

Kim Barnes

Star Star Star Star Star

1 year ago

From start to finish, booking in with Jess in the office to Mark and Lee turning up for app 5-star service from start to finish..Quick turnaround…

Read more

Posted on Google

Mark Treasure

Star Star Star Star Star

1 year ago

We recently used ICE Cleaning to assist with the cleaning of communal areas and flats following a fire in a service riser. I initially spoke with…

Read more

Posted on Google

Martin Haw

Star Star Star Star Star

1 year ago

Very prompt, polite and professional service

Read more

Posted on Google

George C

Star Star Star Star

1 year ago

Very professional and the sales team are very helpful and easy to deal with. The job was carried out quickly and professionally and the site team…

Read more

Posted on Google

Derik Matheus

Star Star Star Star Star

1 year ago

ICE Cleaning is a great company to work with! They have been cleaning our office for two years, and we are thrilled to have them as part of our team.

Read more

Posted on Google

Dannil Sourez

Star Star Star Star Star

1 year ago

ICE Cleaning Solutions is a serious and responsible company that takes pride in their work.

Read more

Posted on Google

Sam Hart

Star Star Star Star Star

1 year ago

Very impressed with ICE cleaning, really efficient and had good service. Dealt with my mould issue in my gym really well and couldn’t be…

Read more

Posted on Google

Luke Stockwell

Star Star Star Star Star

1 year ago

We used ICE Cleaning at BT Sport for a Cage Warriors event in our studios. In previous years this event had caused multiple problems due to the risk…

Read more

Posted on Google

Danielle Baycanli

Star Star Star Star Star

1 year ago

ICE cleaning cleaned the floors and carpets of our school to a very high standard. The team was friendly and efficient and we were very happy with…

Read more

Posted on Google

Emma Bryan

Star Star Star Star Star

1 year ago

ICE cleaning completed a commercial clean for us. They were very professional, prompt, responsive and they event went back the next day to finish…

Read more

Posted on Google

Stuart Goodson

Star Star Star Star Star

1 year ago

Zoe as the first point of contact was extremely helpful and efficient. The decontamination of toxic mercury from my mother’s garage was…

Read more

Posted on Google

Nick Barringer

Star Star Star Star Star

1 year ago

I was dealt with very professionally from first contact through to completion. The people are pleasant and knowledgeable, the work was carried out…

Read more

Posted on Google

Jason Etherington

Star Star Star Star Star

1 year ago

Fantastic service, the technician was very understanding and talked us through the process and was happy to answer any questions. Work was completed…

Read more

Posted on Google

Alison Bailey

Star Star Star Star Star

1 year ago

On calling ICE following a spillage, I first came into contact with Zoe. At all times Zoe was courteous, calm and professional. I asked her to call…

Read more

Posted on Google

Elisabeth Underdown

Star Star Star Star Star

1 year ago

We came back from holiday to see a massive mould problem in 2 of our rooms. We checked around but found this company to be best priced, most…

Read more

Posted on Google
Why choose us

Why choose us?

  • Cater to a wide variety of cleaning situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor 

We’re fully accredited

We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.

CSCS
BICSc
IOSH
SafeContractor
Dewpoint® Professional Corporate Membership
IPAF
NACSC
0208 066 0360Open 24/7
Close

We use cookies

If you continue without changing your settings we'll assume you're happy to receive our cookies.
If you'd like to change this just update your browser settings. Find out more.

Okay. I got it.