OnProcess Technology

OnProcess Technology

Transportation, Logistics, Supply Chain and Storage

Boston, Massachusetts 39,109 followers

Powering the world's circular service supply chains with technology, expertise and services

About us

OnProcess, a part of Accenture, connects, harmonizes, and orchestrates data across the Plan, Deliver, and Recover areas of the service supply chain, and use it to: • Digitize service supply processes for our clients • Improve customer satisfaction and lifetime value for them • Identify where they can become more sustainable and action this • Unearth value for our customers, saving them millions in the process We do this by applying technology and data insights to our customers’ service supply worlds using a unique platform, a proprietary data model, tools, expertise and products.

Website
https://www.onprocess.com
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Boston, Massachusetts
Type
Privately Held
Founded
1998
Specialties
Service Supply Chain Optimization, RMA/Service Order Management, Analytics-Driven Post-Sale Service Optimizaton, Reverse Logistics/Asset Retrieval, Customer Support/Tech Support, Automation, Technology, Artificial Intelligence, Control Towers, Predictive Analytics, Service Value Chain, Optimization, Business Process Improvement, Post Sale Services, Process Optimization, Asset Recovery, Remote Triage, Dispatch, Warranty Management, Fraud Prevention, Field Service, Field Service Management, Outsourcing, Offshoring, Revenue Growth, Customer Experience, Inventory Management, Circular Economy, Digital Transformation, and Managed Services

Locations

Employees at OnProcess Technology

Updates

  • View organization page for OnProcess Technology, graphic

    39,109 followers

    “Now that I look back, I see a beautiful progression.   As the saying goes, "The journey of a thousand miles begins with one step." I took my first step with OnProcess in 2016. Even though it's my individual journey, it's never a solo one.   Having prior experience in Project Management, I started as a Business Analyst with OnProcess.   After 5 years in the organization, I received an opportunity to manage and lead Change Management. I share with a lot of gratification towards my leaders who trusted me and gave me entire freedom to build and lead the process. This role gave me enough opportunity to exhibit my skills in management, leadership, business understanding, process modeling, and team building.   Now, after 2 more years into the process, I am starting on a more fulfilling role in Implementations.   What worked for me in my journey is that I have always been honest in my endeavors, kept seeking knowledge, asking questions no matter how silly others could perceive. I believe there's a very thin line between ignorance and being knowledgeable. And that thin line can be crossed by asking questions. I dared to dream high and have been persistent enough in achieving them. I knew it may drag a little bit, but it will happen in its own sweet time.   I am so grateful to my team and the leaders who provided me with their trust and support, which worked as a launch pad. The challenges, failures, and lows did work as a propellant to push me ahead. The guidance and appreciation from my seniors, co-workers, and team gave me the desired momentum. And how beautiful it is when we grow together.   Now, I can safely say that we are On the Process of growth accentuating our existence in the Reverse Logistic world." – Smita   Interested in joining our team? Explore our open positions here: https://ow.ly/HvER50PgVnL   Image Description: The image features a deep blue background with lime green accents in the form of lines, half circle, and dots creating a half circular shape. Towards the left side of the image, there is a circular frame with a photo of the featured employee who is dressed in a red outfit and saree, sitting in front of a lighter red background. At the top, the supporting text states "Global Employee Story." On the right side of the picture, the text reads "Smita Nandi – Lead, Business Analyst." The OnProcess logo, part of Accenture, is displayed in the bottom right corner in white.  

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  • View organization page for OnProcess Technology, graphic

    39,109 followers

    "In 2018 I joined OnProcess as a Project Coordinator. Since then, I perceived the open culture and the genuine thrive to grow along side with the employees.   Within the coordinator role I was able to see what the company offered externally to the clients and internally to the employees. It was then that I realized that there was a lot to explore and more to learn. I became more interested in the different verticals and after one year and few months, I joined the training team. It was a great experience to connect with other people, expand my knowledge to the multi account model of the company, and the different solutions we could offer.   A year later, I had the life-changing opportunity to join a brand-new team, the Product team. It has been an amazing journey of learning, challenges, and connections with people across the organization. This experience has been so radical and empowering from a personal career perspective, but also an extraordinary success story, full of admiration of the organizational leaders that have put together the strategy, but also all of the coworkers that come together to make things happen.   I feel very grateful being part of this company and very excited of what’s coming!"   Interested in joining our team? Explore our open positions here: https://ow.ly/HvER50PgVnL   Image Description: The image features a deep blue background with lime green accents in the form of lines, half circle, and dots creating a half circular shape. Towards the left side of the image, there is a circular frame with a photo of the featured employee who is dressed in a white blazer with a black shirt, sitting with a grey background. At the top, the supporting text states "Global Employee Story." On the right side of the picture, the text reads "Andrea Amador Cortes, Product Manager – Product Development Management & Innovation." The OnProcess logo, part of Accenture, is displayed in the bottom right corner in white.

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  • View organization page for OnProcess Technology, graphic

    39,109 followers

    “I started working at OPT back in 2022 as a Logistics Service Representative agent. During that time, I wasn't thinking of how many possibilities there are, however, in less than a year, I was invited as a trainer of a team in Costa Rica. This amazing event helped me to expand my view and gather more and more experience, which I invested when I was promoted to an SME shortly after my return. Since September 2023 I was promoted to a supervisor of two teams. In so little time, the company has given me so many opportunities, for which I am grateful. Everywhere, in every team, there is a chance to improve and develop my skills and people, ready to support me in doing that. I think OnProcess is a great place to work, especially if you are trying to find what you are best at.”    Interested in joining our team? Explore our open positions here: https://ow.ly/HvER50PgVnL   IMAGE DESCRIPTION: The image features a deep blue background with lime green accents in the form of lines, half circle, and dots creating a half circular shape. Towards the left side of the image, there is a circular frame with a photo of the featured employee who is dressed in a soft black suit with a white button up shirt, standing in an urban landscape with trees to their right. At the top, the supporting text states "Global Employee Story." On the right side of the picture, the text reads "Georgi Ivanov, Production Supervisor, Operations." Displayed to the bottom right-hand corner is the OnProcess logo, Part of Accenture is displayed in the bottom right corner in white.

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  • View organization page for OnProcess Technology, graphic

    39,109 followers

    "In May 2016, I began my career with OnProcess Technology as a Logistics Service Representative. As a front-line agent, I learned the basics of logistics. 3 months later I moved to the Dispatch team and deepened my knowledge of the dispatch process, export documentation, and special requirements for parts and regions. In 2017 I was promoted to Supervisor of the team. My journey in the company continued with a promotion to Senior supervisor, reaching my current role of Global Operations manager in 2021. During this time, I learned about the full cycle of the service supply chain – from order creation to inbound of the parts back in stock, after repair. I developed my personal skills, my leadership skills, and my patience. I started seeing the big picture, combined with attention to detail. After all those words for career development, if you ask me which is my favorite part of my job, this is the collaboration with so many different people with their dreams, their strong qualities, and their own growth." Interested in joining our team? Explore our open positions here: https://ow.ly/HvER50PgVnL #oneteam

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  • View organization page for OnProcess Technology, graphic

    39,109 followers

    Last week, team members from around the globe gathered in person and remotely as we had another one of our company-wide townhalls. The session was nothing short of exciting, sharing innovative ideas and getting a glimpse into our collective achievements. Let's carry this momentum forward, continue striving for excellence, and create more success stories together! #OneTeam #OnProcess 

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  • View organization page for OnProcess Technology, graphic

    39,109 followers

    We’re excited to share that OnProcess has entered into an agreement to become part of Accenture. This acquisition will expand the value we bring to clients and provide our people with new opportunities for solving complex service challenges that will help pave the way to a more sustainable future. Learn more about: https://lnkd.in/duP4atru

    Accenture to Acquire OnProcess Technology to Enhance Supply Chain Operations Capabilities

    Accenture to Acquire OnProcess Technology to Enhance Supply Chain Operations Capabilities

    newsroom.accenture.com

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