How to Know When You Get A New Enquiry? Things Every Suppliers Must Do To Achieve That Great Sales

After learning about TES Registration process, let me tell you a secret on how to properly monitor your enquiries. A TGB Advertiser is automatically registered to My TES, this privilege enables them to easily manage their received enquiries as well as they quotation requests to another supplier.

Immediate email enquiry response is one great way to get your customers’ loyalty and trust. Study how many industries closed its operation because of poor customer service. Every customer wants to feel their value for you. No client wants to be neglected by any supplier or prospect partner, so if happened that you missed their enquiry emails, the first 24 hours with no reply from you is still acceptable but comes the next hours, customers tend to look for another company to answer their enquiries immediately. They may do business transaction with another company, just because you were not able to reply to their enquiry on time.

It is never too late to get that great sale coming. The main objective of this tutorial is to prepare Advertisers for unlimited quotation requests that will open a big opportunity for generating bigger sales leads this year. So, here’s the scenario. You have availed Platinum Listing from The Green Book and you have an automatic subscription from TES. All you need to do is activate the account once you receive your very first enquiry from The Green Book. Account activation will be discussed on the next blog.

Moving forward, when a purchaser sent you an enquiry, you must be able to read the enquiry immediately to give quotation or to reply according to their concerns. Here are the step-by-step procedures on how to properly monitor received email enquiries.

     1. A purchaser looking for something will search on the internet using The Green Book.

     2. Product or Service enquiry will be sent to Trade Enquiry Service (TES).

     3. Using TES, enquiries will be delivered to the Advertisers that match the enquiry classification.

     4. Advertiser will be notified on his registered email account once enquiry is received.

     5. The notification contains the link to send your quotation reply.

     6. The Advertiser will be directed to My TES public page, where they can create their reply immediately.

     7. And because TES was made even better, advertisers are allowed to upload attachments up to 2MB.

Always satisfy your customers to gather loyal purchasers. In this generation, purchasers are smarter in selecting their preferred suppliers. Picking the right supplier equip them with the right tools for their business to grow. They would look for the best partner that would not cause any frustrating delays, lowering profit and annoyed customer. Who are those partners then? Those are the suppliers that could immediately go after their enquiries and could give them the best deal regarding their required products.

 Regularly checking your emails is your easiest connection between your future customers. Never underestimate the power of a single enquiry from a supposed client. Give them a satisfying customer service and expect more customers from them. Word of mouth is still a key in marketing your business. A satisfied customer talks about your business with other colleagues and partners, when that happens, a prosperous business days will come to you.