Wacom DTK-2400 User Manual
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Wacom DTK-2400 User Manual

Interactive pen display
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User's manual
Cintiq (DTK-2400)
Setting up
Using the display stand
Using the pen
Customizing the pen
Using the pen display
Customizing the pen display
Using the Radial Menu
Application-specific settings
FAQs
Troubleshooting
Contents
Index
Contents
Index
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Summary of Contents for Wacom DTK-2400

  • Page 1 Contents Index User’s manual Cintiq (DTK-2400) Setting up Using the display stand Using the pen Customizing the pen Using the pen display Customizing the pen display Using the Radial Menu Application-specific settings FAQs Troubleshooting Contents Index...
  • Page 2 Wacom reserves the right to revise this publication without obligation to provide notification of such changes. Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.

  • Page 3: Table Of Contents

    Contents Index TABLE OF CONTENTS About the manual Pen display controls Using the hardware control buttons UNPACKING YOUR CINTIQ Using the ExpressKeys Unpacking your product Using the Touch Rings Box contents Working with multiple monitors SETTING UP YOUR CINTIQ Adjusting the display System requirements Factory presets, auto-sync, and user settings Step 1: Hardware installation...
  • Page 4 Contents Index TROUBLESHOOTING OTHER USEFUL INFORMATION Testing Cintiq Removing Cintiq from the display stand Testing controls and input tools Mounting Cintiq on the display stand Testing the hardware control buttons Using an alternate mount or stand Testing the ExpressKeys Uninstalling Cintiq Testing the Touch Rings Managing preferences Testing a pen...

  • Page 5: About The Manual

    Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes and improvements are made from time to time. Therefore, some changes, modifications, and improvements may not be covered in this manual.

  • Page 6: Unpacking Your Cintiq

    Contents Index UNPACKING YOUR CINTIQ Your Cintiq interactive pen display comes pre-assembled with the pen display mounted on the Cintiq display stand. The product parts and accessories are packed together in the accessories box. To avoid damage, see the instructions on the following pages before setting up and using Cintiq. Unpacking your product Box contents UNPACKING YOUR PRODUCT...
  • Page 7 Contents Index 3. Carefully remove Cintiq from the box. Holding the lower part of the display support arms near the display stand base, lift and move this product while also supporting the base of the stand. Important: Do not attempt to lift Cintiq by yourself. Each person should use both hands to securely grasp the product.

  • Page 8: Box Contents

    Contents Index BOX CONTENTS After unpacking your product, ensure the box contents are complete. Pen, with personalization rings Pen stand Cintiq interactive pen display & Cintiq display stand, pre-assembled (DVI-I to DVI-D Dual-Link, DisplayPort, and USB cables are pre-installed. DisplayPort cable is stored within the Cintiq display stand.) AC power adapter and cable Contents...
  • Page 9 Contents Index Installation CD Includes the Important Product Information guide. Spacers, qty 3, for VESA mount DVI-I to VGA cable Screws, qty 6, for VESA mount (DVI-I to DVI-D Dual-Link, DisplayPort, and USB cables are pre-installed. DisplayPort cable is stored within the Cintiq display stand.) Quick Start Guide Pen grip, wide bodied May not be included in some product configurations.

  • Page 10: Setting Up Your Cintiq

    Contents Index SETTING UP YOUR CINTIQ Your Cintiq interactive pen display functions as both a display and a pen tablet. Follow the instructions below to complete the hardware and software installation. System requirements Step 1: Hardware installation Step 2: Software installation SYSTEM REQUIREMENTS Make sure your computer meets the following minimum system requirements: •...
  • Page 11 Contents Index STEP 1: HARDWARE INSTALLATION In this step, install the video, USB, and power cables. Important: Never connect or disconnect the video or power cables while your computer or pen display are powered on. This can damage the display or video card. 1.
  • Page 12 Contents Index Cintiq cabling diagram Connection cables are pre-installed. • DVI-D. Connector located at display stand base. • DisplayPort. Remove cover to access cable. See cable replacement. • VGA. Requires removal of DVI-I to DVI-D cable and replacement with the provided DVI-I to VGA cable.
  • Page 13 Contents Index 8. Turn on your computer. The interactive pen display will automatically install as a default monitor. 9. As necessary, configure the display control panel settings for the proper size and color resolution. For best results, set Cintiq to the maximum (native) resolution of 1920x1200. See the Important Product Information guide located on the Installation CD for details about resolution sizes that can be used with Cintiq.
  • Page 14 User-specific preferences are supported. After logging on, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user (either by logging on or fast user switching methods) will automatically load the settings for that user.

  • Page 15: Getting To Know Your Cintiq

    • Many applications have built-in support for pen display features (such as pressure sensitivity, tilt, and rotation). Visit the Wacom web site to find a listing of applications that support these features (See product information).

  • Page 16: Contents Index

    Contents Index FRONT VIEW Status LED Power LED • When using pen in active area of the pen • Lights blue when power has been supplied to display, lights blue when the pen tip, eraser, Cintiq and a video signal is present. or side switch are pressed.

  • Page 17: Contents Index

    Contents Index REAR VIEW On Screen Display (OSD) controls Use for adjusting the display settings. Power switch Security slot Push to turn unit on or off. Connection ports, Connection ports, DVI-I Dual-Link and USB and power DisplayPort Pre-installed cables Pre-installed cables are are routed to enter routed to enter unit at unit at this point.

  • Page 18: Cintiq 24Hd

    Important: Use only the pen that came with your product, or a Wacom accessory pen specified for use with the Cintiq 24HD. Other pens may not function properly. See available parts and accessories.

  • Page 19: Using The Cintiq Display Stand

    Contents Index USING THE CINTIQ DISPLAY STAND The Cintiq display stand is designed to support the weight of your Cintiq interactive pen display. • Cintiq can accommodate a variety of uses and working styles. Use the stand to adjust the working position of Cintiq so as to best meet your needs throughout the day.

  • Page 20: Contents Index

    Contents Index DISPLAY STAND FEATURES Locate Cintiq on your desktop or other stable work surface. Select a level display stand location where Cintiq will not tip or fall. Take some time to familiarize yourself with the display stand components. Incline levers One on each side.

  • Page 21: Contents Index

    Contents Index DISPLAY STAND LOCATION Select a location on your desktop or other work surface that is level and stable. This product weighs approximately 29 kg (64 lbs). Any table or platform on which this product is installed must be able to support the combined weight of the Cintiq interactive pen display and Cintiq display stand.

  • Page 22: Contents Index

    Contents Index After placing Cintiq in its primary location, you can shift the unit to different positions. Slide the display stand on your desktop. Turn from side to side. For those who prefer a more immersive environment, Cintiq has been designed so that you can work with the pen display overhanging your desktop.

  • Page 23: Contents Index

    Contents Index 3. Readjust the pen display height and incline as needed. Readjust height and incline. Important: Push Cintiq fully back onto desktop when done working. 4. When you are done working, use the incline levers to raise the pen display and then push Cintiq back onto your desktop.

  • Page 24: Contents Index

    Contents Index ADJUSTING DISPLAY HEIGHT AND INCLINE You can adjust the pen display height and incline to best meet your needs throughout the day. To change incline or viewing angle, face the front of the pen display and grasp it on the left and right side at approximately the same height as the incline levers.

  • Page 25: Contents Index

    Contents Index When repositioning Cintiq, face the front of the pen display and grasp it on both sides. • Use the incline levers to adjust height and viewing angle. • The viewing angle will change as the pen display moves through an arc created by the support arms. •...

  • Page 26: Contents Index

    Contents Index USING A KEYBOARD WITH CINTIQ Extend the pen display support legs to allow for placement of a keyboard or other input tools beneath the pen display unit. • The support legs are located beneath the pen display unit, one at each lower corner. Flip out and then push up slightly on each leg until it clicks into place.

  • Page 27: Contents Index

    Contents Index CABLE REPLACEMENT The connection cables (DVI-I to DVI-D Dual-Link, DisplayPort, USB, and power) come pre-installed on your Cintiq. If using a DisplayPort connection, access the DisplayPort cable by removing the back cover from the display stand. 1. Remove the screws (qty 4, Phillips) from the back cover of the display stand. Remove the back cover. 2.

  • Page 28: Contents Index

    Contents Index There may be times when you will need to remove or replace a connection cable. For example: • When using a VGA connection, you must remove the DVI-I to DVI-D cable and replace it with the provided DVI-I to VGA cable. •...

  • Page 29: Contents Index

    Contents Index 3. Raise the display support arms to the vertical locked position. Adjust the pen display incline as needed for adequate clearance. From the rear of the pen display, unclip and lift away the cable connector covering. 4. Remove the screws (qty 2, Phillips) from the support arm cover which houses the cable you wish to remove.

  • Page 30: Contents Index

    Contents Index WORKING WITH YOUR CINTIQ The Cintiq interactive pen display and Cintiq display stand were designed for a wide range of flexibility and ergonomic work approach. The design allows you to quickly adjust Cintiq to a different height and position whenever the need arises.

  • Page 31: Contents Index

    Note regarding RSI: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary. Always obtain competent medical advice to determine the most appropriate treatment for your specific situation.

  • Page 32: Contents Index

    The configuration you chose was used to determine the default settings for the ExpressKeys and Touch Rings. However, you can use the Wacom Tablet control panel to easily reconfigure Cintiq for left- or right-handed users at any time. The ExpressKey and Touch Ring settings are automatically reconfigured when you change the handedness setting.

  • Page 33: Contents Index

    Contents Index USING THE GRIP PEN The cordless, battery-free pen senses the amount of pressure and tilt you apply to the tip. Holding the pen Positioning Clicking Dragging Using the side switch Working with pressure sensitivity Drawing with tilt Erasing HOLDING THE PEN Hold the pen like you would a normal pen or pencil.

  • Page 34: Contents Index

    Contents Index POSITIONING To position the screen cursor, move the pen slightly above the Cintiq display screen without touching the screen surface. Press the pen tip on the display screen to make a selection. Note: Calibrating the pen display ensures correct alignment of the screen cursor with the pen tip.

  • Page 35: Contents Index

    OUBLE LICK lower switch is set to R . You can customize or disable the switch functions using the Wacom IGHT LICK Tablet control panel. WORKING WITH PRESSURE SENSITIVITY The pen responds to the nuance and inflection of your hand movements, enabling you to create natural- looking pen and brush strokes within applications that support this feature.

  • Page 36: Contents Index

    Contents Index DRAWING WITH TILT The pen display recognizes when you tilt the pen from vertical to incline positions. Tilt can be used to control line shape and thickness in supporting applications. Visit our web site for a listing of applications that support tilt. See product information.

  • Page 37: Contents Index

    For example: Cintiq can be used as a pen display where the cursor is positioned at the pen tip location, or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire desktop or any display on your system.

  • Page 38: Contents Index

    Index USING THE HARDWARE CONTROL BUTTONS Press a button to quickly launch the Wacom tablet control panel or an on-screen keyboard, or to display a diagram of your current Cintiq settings. Press the button again to toggle off the function.

  • Page 39: Contents Index

    Contents Index USING THE EXPRESSKEYS Press individual keys to perform frequently used functions or keystrokes. ExpressKeys can also be used to modify your pen or other input tool properties as you work. Default settings are shown by ExpressKey number below. 1.

  • Page 40: Contents Index

    Contents Index USING THE TOUCH RINGS Slide your finger around the ring to zoom in or out, scroll up or down, or to issue the assigned keystroke functions. By default, the Touch Rings enable you to zoom in most graphics applications and to scroll in other applications.

  • Page 41: Contents Index

    Display Toggle enables you to use Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays. • Set a pen side switch or an ExpressKey to M .

  • Page 42: Contents Index

    Contents Index ADJUSTING THE DISPLAY Use the Cintiq controls to adjust a variety of display settings. Factory presets, auto-sync, and user settings On Screen Display (OSD) settings Power saving FACTORY PRESETS, AUTO-SYNC, AND USER SETTINGS Factory presets: For optimal display quality, set your video card to a resolution of 1920x1200. This is the maximum (native) resolution that can be used with Cintiq.

  • Page 43: Contents Index

    Contents Index ON SCREEN DISPLAY (OSD) SETTINGS The OSD function enables you to optimize a variety of pen display settings at the touch of a button. Use the OSD controls, located on the upper edge of the unit, to make adjustments. •...

  • Page 44: Contents Index

    Contents Index Menu options are available when you open the On Screen Display. options allow you to choose the language in which to display the OSD menu. ANGUAGE OSD P options include: OSITION • . Adjusts the vertical position of the OSD menu window. ERTICAL •...

  • Page 45: Contents Index

    Contents Index POWER SAVING Cintiq conforms to VESA power saving guidelines. When used with a Display Power Management Signaling (DPMS) compliant computer or video card, the display will automatically comply with the below power saving parameters. COMPUTER MODE H-SYNC V-SYNC VIDEO POWER POWER LED...

  • Page 46: Contents Index

    Launch the Wacom tablet control panel by pressing the appropriate Cintiq hardware control button. You can also open the Wacom Tablet control panel using the pen on the pen display: • Windows. Click on the Windows button and choose A .

  • Page 47: Contents Index

    Index CONTROL PANEL OVERVIEW Use the Wacom Tablet control panel to customize your Cintiq or input tools. When you open the control panel, an icon for the Grip Pen or other input tool is displayed in the T list. The appropriate tabs are displayed.

  • Page 48: Contents Index

    Contents Index Control panel lists and tabs: The control panel T , and A lists allow you to select the ABLET PPLICATION pen display or tablet, tool, or application for which you want to change settings. The T list displays an icon for any ABLET supported pen display or tablet that has been installed on your system and is currently...

  • Page 49: Positioning

    ESET display. See On Screen Display (OSD) settings. 1. Open the Wacom Tablet control panel. If more than one pen display is installed on your system, select the unit you are working with from the T list. ABLET 2.

  • Page 50: Pen Features

    See the documentation that came with your application for details. To learn more about these and other optional tools that can be used with Cintiq, visit the Wacom web site for your region. On the web site you can also find a list of applications that currently support the advanced features of these tools.

  • Page 51: Using The Side Switch

    Contents Index ADJUSTING TIP FEEL AND DOUBLE-CLICK To adjust the tip sensitivity of your pen, select the P tab. Customizes the amount of pressure needed to click, draw, or ink. To create broad brush strokes or to click with a light touch, use a S tip setting.

  • Page 52: Contents Index

    Contents Index ADJUSTING ERASER FEEL To adjust the eraser sensitivity of your pen, select the E tab. RASER Select the function to perform when using the eraser. Customizes the amount of pressure needed to erase. Click to further customize the eraser sensitivity. With your screen cursor positioned over an empty area of the control panel, press down on the pen display screen with your pen...

  • Page 53: Contents Index

    Contents Index CUSTOMIZING TOOL BUTTONS Select the P tab to change the functions assigned to the side switches and tip of your pen. Select the function to perform when pressing the upper or lower side switch. The selected function occurs when you bring the pen tip within 5 mm (0.20 inch) of the display screen surface without touching the screen and then press the upper or...

  • Page 54: Customizing Tilt Sensitivity

    Visit the Wacom web site for a list of applications that currently support tilt. CUSTOMIZING PEN DISPLAY FUNCTIONS To customize the interactive pen display, open the Wacom Tablet control panel and select the F UNCTIONS icon in the T list.

  • Page 55: Customizing The Expresskeys

    Contents Index CUSTOMIZING THE EXPRESSKEYS To customize the ExpressKeys, select the E tab. Each key can be customized to perform a XPRESS Display Toggle, modifier, keystroke, or other function. Choose a function to perform when the key is pressed. ExpressKey functions can be defined for use with specific applications.

  • Page 56: Customizing The Touch Rings

    Contents Index CUSTOMIZING THE TOUCH RINGS To customize the Touch Rings, select the T tab. Touch Ring functions can be modified to issue OUCH zooming, scrolling, or custom keystroke actions. Choose a function to perform when using the Touch Ring. Each Touch Ring can be customized for three different modes.

  • Page 57: Button Functions

    Index BUTTON FUNCTIONS Customize Cintiq for the way you like to work. Simply use the Wacom Tablet control panel to change the button function that is assigned to a pen tool button, ExpressKey, Touch Ring, or Radial Menu setting. Button function options may vary, depending on your pen display model. Not all options are available for all controls or pen display models.
  • Page 58 Contents Index FUNCTION NAME DESCRIPTION Enables you to simulate keystrokes Select this option to display the D EYSTROKE EFINE dialog box. EYSTROKE Enter a keystroke or keystroke combination in the K entry box. Keystroke combinations can include letters, numbers, function keys (such as F3) and modifier keys (such as S , or C for Windows, or...
  • Page 59 Contents Index FUNCTION NAME DESCRIPTION Displays a Radial Menu on your screen. Each level of the hierarchical menu ADIAL consists of eight menu slices which may contain various features and options to choose from. Simulates the B command in browser applications. Simulates the F command in browser applications.
  • Page 60 Contents Index FUNCTION NAME DESCRIPTION Opens a dialog box where you can select a specific application, file, or script to launch. Click B ... to locate an ROWSE application, file, or script to launch. The selection you make appears in the N box.
  • Page 61 Display Toggle enables you to cycle between pen control for Cintiq and your other displays. This is like using Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays. Contents...

  • Page 62: Erasing

    The mouse mode settings are independent of system settings. Changes you make to these settings in the Wacom Tablet control panel do not affect similar system settings. However, changes made to similar system settings may affect your pen display settings.
  • Page 63 Contents Index FUNCTION NAME DESCRIPTION ABLET • PC I (Tablet PCs and Windows systems that support the Tablet PC Input Panel.) ABLET NPUT ANEL Opens the Tablet PC input panel when you press a tool button set to this function. •...

  • Page 64: Using And Customizing The Radial Menu

    Contents Index USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a circular pop-up menu that provides quick access to editing, navigation, media control functions, and more. • Set a tool button or ExpressKey to the R ADIAL function. Press the button to display the Radial Menu centered at the screen cursor position.

  • Page 65: Working With Display Toggle

    For example, Cintiq can be used as a pen display where the cursor is positioned at the pen tip location, or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire desktop or any display on your system.
  • Page 66 Contents Index APPLICATION-SPECIFIC SETTINGS You can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressure setting in one application and a soft pressure setting in another. The A list enables PPLICATION you to add an individual application to the list and then customize your tool settings for that application.
  • Page 67 Contents Index CREATING AN APPLICATION-SPECIFIC SETTING First choose the pen display and input tool for which you want to create an application-specific setting. Then click on the A list [ + ] button. PPLICATION Choose a method to select an application: •...

  • Page 68: Working With Multiple Tools

    WORKING WITH MULTIPLE TOOLS The Wacom Tablet control panel is designed to help you customize and keep track of the settings for your Cintiq tools. The tool you use to open the control panel is automatically selected, and the appropriate tabs for that tool are displayed.

  • Page 69: Renaming The Tablet In The Tablet List

    Contents Index RENAMING THE TABLET IN THE TABLET LIST Within the control panel T list, double-click on the pen display icon. ABLET If desired, enter a new name to be used for the pen display icon. Contents Index...

  • Page 70: Troubleshooting

    Index TROUBLESHOOTING Most of the time your interactive pen display will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. If the Wacom driver failed to load properly, first perform the recommended action in any error message that may appear on your screen.

  • Page 71: Power Saving

    Contents Index TESTING CINTIQ 1. If the interactive pen display power LED does not light, check the following: • First verify that the light on the power adapter is on. If the light is not on, check that the power cable is properly connected between the power adapter and an active AC outlet.

  • Page 72: Button Functions

    Rings. If you are still having problems, you may have a defective pen or pen display. After testing, use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using.

  • Page 73: Testing The Expresskeys

    LOSE Important: Some applications can override and control the Touch Ring functions. Consider closing any open applications except the Wacom Tablet control panel when testing the Touch Ring. For details, see using applications integrated for tablet control.

  • Page 74: Testing A Pen

    Contents Index TESTING A PEN 1. While observing the P column, bring your pen within 5 mm (0.2 inch) of the display OINTING EVICE screen. A value for P , the D , and a D S/N (serial number) should ROXIMITY EVICE EVICE...

  • Page 75: Display Troubleshooting

    Contents Index DISPLAY TROUBLESHOOTING If you encounter problems with the display portion of the interactive pen display, refer to the following tables. Your problem may be described here and you can try the solution offered. For more information about color issues, see the documentation that came with your operating system or applications. General display problems VGA problems GENERAL DISPLAY PROBLEMS...
  • Page 76 Contents Index An ‘out of range’ message • The input signal frequency is incorrectly set or not compatible with appears briefly on the display the interactive pen display. Set the refresh rate to a vertical screen. frequency that is compatible with your pen display. If your video card driver supports adjustment of the horizontal frequency, make sure it is also set to a compatible value.

  • Page 77: Vga Problems

    Contents Index VGA PROBLEMS The display ripples or flickers. • Open the OSD menu and select the A option. DJUST Then, if necessary, manually adjust pitch and phase. • Verify that the display adapter or video card matches the specifications for the interactive pen display. •...

  • Page 78: Pen Tablet Troubleshooting

    Your problem may be described here, and you can try the solution offered. See the pen display Read Me file for the latest information updates. For additional information, visit the Wacom web site at http://www.wacom.com . General problems Windows-specific problems...

  • Page 79: Calibrating The Pen Display

    The pen tip does not function. Be sure you are using only the pen that came with your product, or a Wacom accessory pen specified for use with the Cintiq 24HD. Other pens may not function properly on the pen display.

  • Page 80: Cintiq 24Hd

    (0.2 inch) of the pen display active area. Do this without pressing down on the pen tip. In the Wacom Tablet control panel, verify that the side switch is set to the proper function you are expecting to occur for the application and tool you are using.

  • Page 81: Configuring Cintiq For Handedness

    If using application-specific settings, be sure you have updated the different function than what is settings for the application you are working with. set in the Wacom Tablet control panel. The ExpressKeys and Touch Check to be sure that Cintiq is correctly configured for your preferred Rings do not perform the handedness.
  • Page 82 Contents Index WINDOWS-SPECIFIC PROBLEMS You suspect the pen display Use the Wacom Tablet Preference File Utility to work with preferences. preferences may be Close any open applications. Click the icon and select A START corrupted, or want to make . Then select W...
  • Page 83 If this does not help, contact Wacom for Technical Support. technical support options. You suspect the pen display Use the Wacom Tablet Utility to work with preferences. Close any open preferences may be applications. Open the main A folder. Then open the...
  • Page 84 YSTEM REFERENCES handwriting recognition. 4. Test the Ink function using your Wacom pen display and pen. If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third party software application.

  • Page 85: Technical Support Options

    What happened and what you were doing when the problem occurred. • How you tried to solve the problem. You can also contact the Wacom Customer Care Center by visiting the Wacom web site for your region and completing an Email Inquiry form. Contents...

  • Page 86: Obtaining Driver Downloads

    Index OBTAINING DRIVER DOWNLOADS Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between Cintiq and a new hardware or software product, it may be helpful to download a new software driver (when available) from the Internet.

  • Page 87: Frequently Asked Questions

    Can I have Cintiq and a mouse connected to my computer at the same time? Yes. You can use your system mouse in conjunction with your Wacom product. Only one device at a time can control the screen cursor. You can change back and forth between your Cintiq input tools and a system mouse at your convenience.
  • Page 88 Can I use older Wacom input tools with Cintiq? Pens and accessories are generally specific to the product model they come with, so they may not be interchangeable. Visit the Wacom web site for your region and check the Customer Care Knowledge Base for details.

  • Page 89: Care And Maintenance

    Contents Index CARE AND MAINTENANCE This section provides tips for the care and maintenance of your Cintiq interactive pen display. Caring for Cintiq Replacing the pen nib CARING FOR CINTIQ Keep the Grip Pen and the Cintiq LCD screen surface clean. Dust and dirt particles can stick to the pen and cause excessive wear to the display screen surface.

  • Page 90: Replacing The Pen Nib

    Contents Index REPLACING THE PEN NIB The pen nib (tip) will wear with normal use. Excessive pressure will cause it to wear more quickly. Replace the nib when it gets too short or develops a flat point. 1. Unscrew the pen stand base to access the nib removal tool and replacement nibs. Nib removal tool Replacement nibs 10 standard nibs...

  • Page 91: Other Useful Information

    Contents Index OTHER USEFUL INFORMATION This section includes instructions on how to manage your Cintiq preferences, uninstall the product software, and more. Removing Cintiq from the display stand Mounting Cintiq on the display stand Using an alternate mount or stand Uninstalling Cintiq Managing preferences Installing multiple tablets...

  • Page 92: Removing Cintiq From The Display Stand

    Contents Index REMOVING CINTIQ FROM THE DISPLAY STAND The Cintiq interactive pen display has been specifically designed for use when mounted on the Cintiq display stand. However, there may be times when it will be necessary to remove the pen display from the stand.
  • Page 93 Contents Index 2. Prepare the pen display. Adjust height and incline so that both display support arms are in their upright, locked position. The pen display incline should be approximately 45 degrees to the stand base. As a unit, carefully pivot Cintiq and the display stand on the stand base edge so the display can be placed face down on a soft cloth or other protective surface.
  • Page 94 Contents Index 4. If using the connection cables in a different mounting configuration, properly remove them from the display stand. See cable replacement. 5. Remove the screws that secure the support arm brackets to the pen display. There are 4 Phillips screws per bracket.

  • Page 95: Mounting Cintiq On The Display Stand

    Contents Index MOUNTING CINTIQ ON THE DISPLAY STAND Follow the below procedure to mount the interactive pen display on the display stand. For example, Cintiq may have been mounted in a specialized location using a suitable VESA mounting arm and you now wish to return the pen display to the display stand.
  • Page 96 Contents Index 5. Adjust the incline levers as needed for a proper, flush fit on both arm brackets. Use the appropriate mounting screws that came with your product to secure the support arm brackets to the pen display. There are 4 Phillips screws per support arm bracket. Do not overtighten or strip the screw threads. Warning Do not operate the incline levers unless the display support arms are roughly located within their mounting brackets and you are placing some amount of leverage on the support arms to hold them in place.
  • Page 97 Contents Index 7. After you have ensured the pen display is properly mounted and that the stand operates smoothly, then move Cintiq to your desired work location. • Adjust height and incline so the display stand support arms are locked upright, with Cintiq positioned horizontally.

  • Page 98: Using An Alternate Mount Or Stand

    Contents Index USING AN ALTERNATE MOUNT OR STAND If using Cintiq in an installation that requires the use of an alternate mounting platform, you can remove the Cintiq display stand from the unit and mount the pen display onto any stand or mounting platform conforming to the VESA MIS-E 100/200 (6 screw) standard.

  • Page 99: Uninstalling Cintiq

    Contents Index UNINSTALLING CINTIQ Follow the appropriate procedure below to remove the Wacom driver software and the Cintiq interactive pen display from your system. Important: When you remove the Wacom driver software, your interactive pen display will no longer operate with full tablet functionality but will continue to function as a mouse device.

  • Page 100: Managing Preferences

    Contents Index MANAGING PREFERENCES Use the Wacom tablet preferences utility to manage your pen display preferences for a single or multiple users. Windows: First close any open applications. Then open the utility by clicking the icon and selecting START . Select W...

  • Page 101: Installing Multiple Tablets

    Contents Index INSTALLING MULTIPLE TABLETS Any pen display or tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel T list. ABLET Select a pen display or tablet icon for which to customize tool and application settings.

  • Page 102: Using Applications Integrated For Tablet Control

    Applications that have been integrated in this manner will typically provide you with the opportunity to opt-out or disable this functionality when first using your Wacom product with the application. See the documentation provided with your application for any specific details on functionality and how to customize or disable this feature.

  • Page 103: Importing Expert Settings

    Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications. • Visit the Wacom web site for your region to choose from a variety of custom settings files that may be available for your product. •...

  • Page 104: Pen And Digital Ink Capabilities In Windows

    Microsoft Windows 7 and Vista provide extensive support for pen input. Pen features are supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows Vista Home Basic. Use Cintiq and your Wacom pen for quick, intuitive results. •...

  • Page 105: Product Information

    EVICES PRODUCT INFORMATION To learn more about your Cintiq, visit the Wacom web site for your region. You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your pen display.

  • Page 106: Ordering Parts And Accessories

    In other countries, please contact your local dealer or distributor. Some parts and accessories may not be available in all regions. AVAILABLE PARTS AND ACCESSORIES For a list of available parts and accessories, visit the Wacom web site for your region. See ordering parts accessories.

  • Page 107: Glossary

    Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Additionally, your handwritten content is searchable within Journal.

  • Page 108: Index

    Pixel. The smallest unit of measure on your display screen. Pressure sensitive. A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are pressure sensitive.
  • Page 109 Contents Index Tilt sensitive. A quality of the pen tip and eraser that senses the amount of tilt between the tool and tablet. This is used to create natural-looking pen, brush, and eraser strokes in applications that are tilt sensitive. Touch Rings.
  • Page 110 Contents Index INDEX About the manual Clicking, with pen Accessories Control panel available lists ordering opening Adding a new tool overview Adjusting, pen display tabs Applications, integrated for tablet control Controls, testing Application-specific settings Customizing changing settings eraser feel creating ExpressKeys removing working with...
  • Page 111 Contents Index ExpressKeys testing clicking with using customizing Factory presets dragging with FAQs (Frequently Asked Questions) erasing, with Features features display stand holding nib, replacing pen display positioning with Front view, pen display pressure sensitivity, working with Functions, button testing General problems, troubleshooting tilt, drawing with Handedness, configuring for...
  • Page 112 Contents Index Rear view, pen display Tip pressure setting, advanced Requirements, system Tool buttons, customizing Setting up Touch Rings Settings customizing changing for specific application and tool testing On Screen Display (OSD) using removing Troubleshooting user display portion Side switch, using general problems Software Mac-specific problems...
  • Page 113 NSW 2116 Australia Singapore 038985 Telephone: +61.2.9422.6700 Telephone: +65.6258.8640 Fax: +61.2.9420.2272 Fax: +65.6258.8697 WACOM TAIWAN INFORMATION CO., LTD. WACOM HONG KONG LIMITED Suite 605, 6th floor, No. 205 Tun-Hwa North Road Room 1201, Tai Tung Building Taipei, 105 Taiwan 8 Fleming Road Telephone: +886.2.2712.2675...

This manual is also suitable for:

Cintiq 24hd dtk-2400

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