Professional Documents
Culture Documents
SCX-6322DN/XAX
Basic Model : SCX-6322DN
Manual
SERVICE
DIGITAL LASER MFP The keynote of Product
[Key Features]
1. General Spec
- CPU : 240 MHz Chorus-M
- Memory : 64MB SDRAM
- USB2.0, IEEE1284, Ethernet 10/100 base TX
- Toner: 8K (Std.) / Drum : 20K
- 50sh DADF (SCX-6322DN), 40sh ADF (SCX-6122FN)
- 550sh x 1 Tray (Max.550sh x 2 Tray), 100sh MP Tray
- Machine Life : 300K pages
2. Copying
- 20cpm/Ltr. (SCX-6322DN),
17cpm/Ltr. (SCX-6122FN)
- 600 x 600dpi, 25-400% Zoom Copy
3. Printing
- 23ppm /Ltr., 1200dpi Effective output Quality
- PCL6, PS3, Duplex Standard
4. Scan
- Scan to Email/SMB/FTP, 20 Sec.(Gray) Scan speed
- JPEG, TIFF, PDF
5. FAX
- 33.6Kbps, PC-FAX
- Send from Local/Remote PC
- Fax forward to Folder
6. Options
- 2nd Tray (550sh)
ELECTRONICS
1
1. Precautions
In order to prevent accidents and to prevent damage to the equipment please read the precautions listed
below carefully before servicing the printer and follow them closely.
Warning >> Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The
reflected beam, although invisible, can damage your eyes. When using this product, these basic safety
pre-cautions should always be followed to reduce risk of fire, electric shock, and injury to persons.
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Precautions
This product contains toxic materials that could cause illness if ingested.
(1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact with the skin
should be avoided, wash any splashes from eyes or skin immediately and contact your doctor. If the liquid gets into
the mouth or is swallowed see a doctor immediately.
(2) Please keep toner cartridges away from children. The toner powder contained in the toner cartridge may be harmful
and if swallowed you should contact a doctor.
Failure to follow the following instructions could cause electric shock or potentially cause a fire.
(1) Use only the correct voltage, failure to do so could damage the printer and potentially cause a fire or electric
shock.
(2) Use only the power cable supplied with the printer. Use of an incorrectly specified cable could cause the cable
to overheat and potentially cause a fire.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to
a fire.
(4) Do not allow water or other liquids to spill into the printer, this can cause electric shock. Do not allow paper
clips, pins or other foreign objects to fall into the printer these could cause a short circuit leading to an electric
shock or fire hazard..
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When
servicing the printer remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. The power connector must be inserted com-
pletely otherwise a poor contact could cause overheating possibly leading to a fire. When removing the power
connector grip it firmly and pull.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply round corners or other wise
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat and
cause a fire or exposed cables could cause an electric shock. Replace a damaged power cable immediately,
do not reuse or repair the damaged cable. Some chemicals can attack the coating on the power cable,
weakening the cover or exposing cables causing fire and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be
repaired immediately. Take care not to cut or damage the power cable or plugs when moving the machine.
(9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected from
the power source when such weather conditions are expected. Do not touch the machine or the power cord if it
is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the printer in a clean well ventilated location. Do not position the machine
near a humidifier. Damp and dust build up inside the machine can lead to overheating and cause a fire.
(11) Do not position the printer in direct sunlight. This will cause the temperature inside the printer to rise possibly
leading to the printer failing to work properly and in extreme conditions could lead to a fire.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could
make contact with a high voltage conductor inside the machine and cause an electric shock.
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Precautions
The following instructions are for your own personal safety, to avoid injury and so as not to damage the printer
(1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause
the printer to tip or fall.
(2) The printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers,
hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the printer which if
spilled could get into the machine and cause damage or a shock or fire hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidifier or heater. Damage could be caused to the printer in such areas.
(5) Do not place candles, burning cigarettes, etc on the printer, these could cause a fire.
Replace parts carefully, always use Samsung parts. Take care to note the exact location of parts and also
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
Please carry out the following procedures before dismantling the printer or replacing any parts.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if the
mainboard or network card is replaced.
(2) Ensure that power is disconnected before servicing or replacing any electrical parts.
(3) Disconnect printer interface cables and power cables.
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature
rating are correct.
(5) When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.
(6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent room
lighting. Exposure for as little as 5 mins can damage the surface’s photoconductive properties and will result
in print quality degradation. Take extra care when servicing the printer. Remove the OPC Drum and store it in
a black bag or other lightproof container. Take care when working with the covers(especially the top cover)
open as light is admitted to the OPC area and can damage the OPC Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
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Precautions
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Precautions
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called
“Electrostatically Sensitive (ES) Devices”, or ESDs. Examples of typical ESDs are: integrated circuits, some field
effect transistors, and semiconductor “chip” components.
The techniques outlined below should be followed to help reduce the incidence of component damage caused by
static electricity.
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially avail-
able wrist strap device, which should be removed for your personal safety reasons prior to applying power to the
unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as
aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assem-
bly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can
generate electrical charges sufficient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to dam-
age ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a compa-
rable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the pro-
tective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until com-
pletely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing
together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to
damage an ESD.
1. Exercise caution when replacing a super capacitor or Lithium battery. There could be a danger of explosion and
subsequent operator injury and/or equipment damage if incorrectly installed.
2. Be sure to replace the battery with the same or equivalent type recommended by the manufacturers.
3. Super capacitor or Lithium batteries contain toxic substances and should not be opened, crushed, or burned for
disposal.
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Specification of Product
2
2. Specification of Product
Target User
- General Office
- Government, Education, Medical Vertical Market
- Duty Cycle : 20K Pages
Series Models
- SCX-6122FN(4-in-1, ADF NW)
- SCX-6322DN(4-in-1, DADF, NW)
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Specification of Product
Novell N/W Print Service PSERVER, NDS, IPX, NCP PSERVER, NDS, IPX, NCP
SLP, DHCP, BOOTP, RARP, DNS, DDNS, SNMP, SLP, DHCP, BOOTP, RARP, DNS, DDNS, SNMP,
Device Discovery
SMB, Rendezvous SMB, Rendezvous
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Specification of Product
Original Type Text/Photo Scan: 600x300dpi , Printing 600x600dpi Scan: 600x300dpi , Printing 600x600dpi
Scan 600x600dpi @ Platen or 600x300dpi Scan 600x600dpi @ Platen or 600x300dpi
Photo
@ ADF Printing 600x600dpi @ DADF Printing 600x600dpi
Automatic Background Suppression Yes (On/Off) Yes (On/Off)
Darkness Control 5 level 5 level
Collation Copy Yes(600x300dpi and ADF only) Yes(600x300dpi and DADF only)
CCD Sleep Time 30 minutes 30 minutes
ID Card Copy Yes Yes
Margin Shift 2-up, 4-up (ADF only) 2-up, 4-up (DADF only)
Book Copy Yes(300dpi and ADF open) Yes(300dpi and DADF open)
Auto Suppression Yes Yes
Covers No No
Special Copy
Transparencies No No
Create Booklet No No
N-up copy 2-up(ADF and Platen), 4-up (ADF only) 2-up(DADF and Platen), 4-up (DADF only)
Clone Yes (Platen Only) Yes (Platen Only)
Poster Yes(Platen Only) Yes(Platen Only)
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Specification of Product
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Specification of Product
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Specification of Product
2.2.7 Software
2.2.8 Options
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Specification of Product
2.2.9 Consumables
Standard Toner: 8,000 pages at ISO 19752 5% Standard Toner: 8,000 pages at ISO 19752 5%
Life Coverage (Ships with standard 8,000 pages toner Coverage (Ships with standard 8,000 pages toner
Toner and 20,000 page Drum) and 20,000 page Drum)
2.2.10 Accessory
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Specification of Product
Image
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System Overview
3
3. System Overview
3.1.1 Printer
Printer consists of the Engine parts and F/W, and engine parts consist of the mechanical parts comprising Frame,
Feeding, Developing, Driving, Transferring, Fusing, Cabinet and H/W comprising the main control board, power board,
operation panel, PC Interface. The main controller consists of ASIC (CHORUSm) parts, Memory parts, Engine Interface
parts and it functions as Bus Control, I/O Handling, drivers & PC Interface by CPU.
The Engine Board and the Controller Board are in one united board, and it consists of CPU part and print part in
functional aspect. The CPU is functioned as the bus control, I/O handling, drivers, and PC interface.
The main board sends the Current Image, Video data to the LSU and manages the conduct of Electro photography for
printing. It consists of the circuits of the motor (paper feed, pass) driving, clutch driving, pre-transfer lamp driving, current
driving, and fan driving. The signals from the paper feed jam sensor and paper empty sensor are directly inputted to the
main board.
3.1.2 Scanner
Pictorial signal input part : output signal of CCD passes through Bypass Cap change to ADC at HT82V26A, and defined
signal between HT82V26A and CHORUSm processes the Image signal. When AFE accept each pixel, CDS(Correlated
Double Sampling ) technique which samples arm-level twice is used on each pixel by using CHORUSm IP signal.
Pictorial image processing part : read CCD Pixel data in terms of 600dpi Line and process Error Diffusion Algorithm on
Text mode and Photo mode, and then store Data at Scan Buffer on PC Scan mode without algorithm.
On every mode Shading Correction and Gamma Correction are executed ahead, then processing is executed later.
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System Overview
3.1.3 Copier
1) Original Type
Text Scan : 600x300dpi , Printing 600x600dpi
Mixed Scan : 600x300dpi , Printing 600x600dpi
Photo Scan 600x600dpi @ Platen or 600x300dpi @ ADFPrinting 600x600dpi
2) Automatic Background Suppression : Yes (On/Off)
3) Darkness Control : 5 level
4) FCOT(Platen)
Ready : 10 Seconds
Power Save : 35 Seconds(after 10minutes from sleep mode, Ltr size)
5) Copy Speed-For all tray
Simplex Copy Speed <ADF>
- @SDMC, Text : 23cpm/Ltr. 22cpm/A4
- @MDMC, Text : 17cpm/Ltr, 16cpm/A4
<DADF>
- @SDMC, Text : 23cpm/Ltr. 22cpm/A4
- @MDMC, Text : 21cpm/Ltr, 20cpm/A4
Duplex Copy Speed : Yes
6) Auto return to default mode : Yes(Configurable, Default is 30 Sec)
7) Changeable Default mode : Darkness, Image, Reduce/Enlarge, No. of Copies,
8) Zoom Range : 25% to 400% for Platen25% to 100% for ADF
9) Multi Copy : 1~999
10) Preset Auto Fit, Clone
11) Manual Duplex : YES
12) Department Codes : Yes
13) Collation Copy : Yes
14 ) CCD Sleep Time : 30 minutes
15) Special Copy
ID Card Copy : Yes
Margin Shift : Yes
Book Copy : Yes
Auto Suppression : Yes
Covers : No
Transparencies : No
Create Booklet : No
N-up copy 2-up(ADF and Platen, 4-up (ADF only)
Clone : Yes (Platen Only)
Poster : Yes(Platen Only)
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System Overview
3.1.4 Fax
1) Modem part
Implemented by based on Conexant DAA (Data Access Arrangement) Solution, and is roughly composed of
two kinds Chip Solution
- CX86710 (SFX336) : Existing Modem Chip which adds SSD (System Side Device) for interfacing between LSD and
DIB of FM336Plus Core
- CX20493 (LSD) : LIU (Line Interface Unit) Chip which is controlled by SSD and satisfies each PSTN Requirements by
modulating internal Configuration with connecting Tel Line.
3.1.5 Mechanical
1) Feeding Part
Feed Type : Universal Cassette Type
Feed Standard : Side Loading
Feed Capacity
< Cassette> : 550sheets (75g/ , 20lb paper based on)
<Bypass tray> : 100sheets (75g/ , 20lb paper based on)
Feed Separation Method
<Cassette> : Separation Claw Method
<Bypass tray> : Friction Pad Method
Driving System : Driving by gearing from Main Motor
Pickup Roller Driving Control : Solenoid
Pickup Roller Rubber Material
<Cassette > : EPDM+IR
<Bypass tray> : EPDM+IR
Paper detection Sensor : Photo Sensor
Paper Size Sensor : None
Feed Type : Face Up
Paper Exit Type : Face Down
2) Transfer Ass’y
High Pressure Voltage Type : Constant Voltage PWM Control Type
Roller Material : NBR Sponge Rubber
Roller Structure : Mono-layer
Life : 100,000 pages printing or more
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System Overview
3) Driver Ass’y
Motor Specification : BLDC Motor DC24V
Driving Force Transmission by Gearing :
- Motor 1 : Developing/OPC/Feeding
- Motor 2 : Fixing/Duplex
4)Fuser
Unfused / Poor fusing temperature Poor Fusing Temperature : 170
Maximum fuser temperature : 197
Minimum fuser temperature : 180
Heater : E-coil type
Thermostat Type : Non-Contact Type THERMOSTAT
3.1.6 LSU
3.1.7 CRUM
Once toner sensor determines “toner empty” (section 4.7.1), this state is written to the CRUM and the Vendor ID location
is erased on the CRUM. Erasing the vendor ID will prevent an unauthorized (3rd party) refilled cartridge from being
identified as a genuine Samsung toner cartridge.
Toner status : Toner Status has Normal, Low, and Empty, Exhausted State.
Usage data saved in CRUM :
- Page count using this cartridge(Print Page Counter)
- Installed date of New cartridge(copier/Fax configuration)
- Whether cartridge has ever exhausted (used to stop printing)(Exhaust)
- Large or small capacity cartridge (used by Capacity)(Capacity)
Disabling of features when non-Samsung cartridge :
- No working CRUM, stops printing.
- Print cartridge for different product, stops printing. “Invalid Toner” will be displayed on LCD in above 2 cases.
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System Overview
3.2.1 Overview
Briefly, Elbruz consists of Main Control Part, Operation Panel Part, Scanner Part, Line Interface Part , Power Part and
Network Interface Card.
Main Controller is commonly applied in all products, Elbruz, and in case of necessary a part of components or Module is
selectively adopted in accordance with required feature of each model.
Each Part is designed with emphasis on Common-Use/Standardization with other models as independent module.
The Main Control has functionalities like a Printer engine controller, a Scanner, a Copier and a FAX machine.
As a Printer engine controller, Main controller controls the paper pick-up part, Laser scanning Unit, High voltage power
supply(HVPS) and fixing unit.
As a Scanner, Main controller controls the image sensor(CCD) and the scan motor, and optimize the scanned image in
order to transfer to the Computer or to send the image via Fax, or to copy it.
As a FAX machine, Main Controller controls the scanner part, and it driving the FAX communication part in order to
communicate with the other FAX machine.
It makes a connection with the other FAX machine, send or receive an image, and it can print the received image.
1) CPU
CHORUSm is the CPU of the ElbruzSEC Main controller. It is made based on the ARM920T core and is optimized for the
Laser multi functional peripheral.
Image Processor is intergrated in the CPU.
2) Flash Memory
Flash Memory is used to store system program code and system configuration contexts.
Machine is able to be up-graded by transferring newer ROM-file via computer interface or Tel-Line interface or Network
interface.
- Capacity: total 16MB ( 8MB x 2ea)
- Access Time: 90ns
3) SDRAM
SDRAM memory are used as Print Buffer for Printing, Scan Buffer for Scanning, FAX receive memory for Facsimile and
System Working Memory Area.
- Operating Frequency: 80MHz
- Total Capacity: 64MByte
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System Overview
5) Engine Interface.
Engine interface is comprised of HVPS interface, SCF interface, motor interface, LSU interface, fixing unit interface and
the other photo-sensors.
All engine interface is connected directly to the Main CPU and is controlled by Firmware.
6) Scan Interface
Scan interface is comprised of CCD interface, Platen and ADF interface.
CCD is interconnected to the CPU via CCD interface and Platen motor also connects to the CPU so that move the CCD
along its way.
ADF Kit will be connected through scan interface and is recognized and enabled by the CPU.
8) Control Panel
Control Panel is prepared for communication with user.
Control panel gets the user°Øs command input and displays the machine status.
Command input will be achieved by pressing a specific key then Micom recognize which key is pressed and machine will
respond proper action.
And machine can notify its state by displaying text on the LCD panel.
9) Modular Board
Modular board, treated as LIU board, has only RJ-11 modular jack and some protection parts in it.
DAA has almost function of LIU board, only modular jack is needed for Line connection.
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System Overview
3.2.3.1 SMPS
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System Overview
3.2.3.2 HVPS
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System Overview
4) Supply Voltage
- Input Voltage : 24 V DC 15%
- Output Voltage : -400V ~ -650V DC 5%
- Output Voltage Variable Range : fixed by Zenner diode
- Output Voltage Rising Time : 50 ms Max
- Output Voltage Falling Time : 50 ms Max
- Load Range : 10M ~ 1000 M
- Output Control Signal : CPU outputs high voltage when BIAS-PWM is 'ON'
5) Blade Voltage
- Input Voltage : 24 V DC 15%
- Output Voltage : -300V ~ -550V DC 5%
- Output Voltage Variable Range fixed by Zenner diode
- Output Voltage Rising Time : 50 ms Max
- Output Voltage Falling Time : 50 ms Max
- Load Range : 10M ~ 1000 M
- Output Control Signal : CPU outputs high voltage when BIAS-PWM is 'ON'
* In case of SUPPLY/BLADE/DEV, in single high voltage output it outputs by inter-working as potential difference of
ZENER-DIODE
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Scanner Part
REGI-ROLLER
4
Samsung Electronics
4.1 Paper path
EXIT-ROLLER
DUPLEX-ROLLER
SCAN-ROLLER
SCAN-ROLLER
DUPLEX_FEED-ROLLER
DADF-ROLLER
Engine Part
EXITFULL
BIN SENSOR
SENSOR EXIT SENSOR
EXIT UNIT
Much of this chapter is also included in the user's guide.
4. Alignment and Adjustments
OPCFUSER
UNIT
OPC UNIT
OPC
LIU DRUM
TONER UNIT TR
This chapter describes some of the main service procedures including:
SMPS
FEED SENSOR
FTL
FEEDER
MPF
DUPLEX SIMPLEX
Service Manual
Alignment & Adjustments
4-1
Alignment & Adjustments
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Alignment & Adjustments
1. Remove any remaining pages from the ADF. 3. Pull the jammed paper gently out of the ADF.
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Alignment & Adjustments
1. Remove the remaining documents from the ADF. 1. Open the scanner lid.
2. Open the document input tray upward and pull the 2. Seize the misfed paper, and remove the paper
document gently out of the DADF. from the feed area by carefully pulling it to the right
Since the machine, which has the ADF, has a fixed using both hands.
document input tray, pull the misfeed document
under the document input tray.
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Alignment & Adjustments
2. Pull out the paper Tray to open. After you pull it out
completely, lift the front part of the Tray slightly up
to release the Tray from the machine.
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Alignment & Adjustments
4. Pull the release lever to open the side cover. In the optional tray 2
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Alignment & Adjustments
In the multi-purpose tray 3. Remove the jammed paper, in the direction shown.
4. Push the fuser lever up, and then close the side
cover.
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Alignment & Adjustments
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Alignment & Adjustments
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Alignment & Adjustments
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Alignment & Adjustments
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Alignment & Adjustments
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Alignment & Adjustments
When in Tech mode the machine still performs all normal operations.
While in Tech mode the machine still performs all normal operations.
briefly displays ‘TECH’, the machine has entered service (tech) mode.
briefly displays ‘TECH’, the machine has entered service (tech) mode.
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Alignment & Adjustments
4.4.2.1 Test No
Key :
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Alignment & Adjustments
Control Code
Test
est No Test
est Items (Description) [1] [2]
ALL MOTOR
MOTOR TEST ON Start the Developer_Motor & Fuser_Motor OFF Stop the Developer_Motor & Fuser_Motor
FUSER MOTOR
MOTOR TEST (STEPPER) ON Start the Fuser_Motor only. OFF Stop the Fuser_Motor
Deve. MOTOR
MOTOR TEST (BLDC) ON Start the Developer_Motor only. OFF Stop the Developer_Motor.
FUSER MTR DIR TEST FWD Start the Fuser_Motor in the forward direction RVS Start the Fuser_Motor in the reverse direction
ALL MOTOR
MOTOR STOP
STOP STOP Stop the Developer_Motor & Fuser_Motor. NEXT Go to next test item (Go to FCF SOLENOID TEST).
PTL TEST ON Turns on the Pre-Transfer Lamp (PTL) OFF Turns off the PTL.
FAN
AN TEST ON Start the FAN motors (Cooler on the Rear side and LSU) OFF Stop the FAN motors.
FUSER TEMP CHECK CHECK Display FUSER ADC VALUE NEXT Go to next test item (Go to ALL MOTOR TEST)
LSU MOTOR
MOTOR TEST ON Start the polygon mirror motor in the LSU. OFF Stop the polygon mirror motor in the LSU.
LASER DIODE TEST ON Turns on LASER diode in the LSU. OFF Turns off LASER diode in the LSU.
LSU FAN
FAN TEST ON Turns LSU Fan On. OFF Turns LSU Fan Off.
SCF MOTOR
MOTOR TEST ON Start the SCF Motor. OFF Sopt the SCF Motor.
Display the status of the SCF (SCF Installed or not installed, NEXT
SCF EMP/INST CHECK CHECK Go to the next test (go to SCF MOTOR TEST)
Paper Empty)
OPC FUSE CHECK CHECK Display the current state of fuse in the OPC. NEXT Go to the next test (go to TONER STATE )
TONER
ONER LOW CHECK CHECK Check current toner state. NEXT Go to the next test (go to PAGE COUNTER INC)
PAGE
AGE COUNTER INC CHECK Increase PAGE COUNTER by 1 count NEXT Go to the next test (go to AIR TEMP CHECK)
Read and display the temperature of the current working environment. NEXT
AIR TEMP CHECK CHECK Go to the next test (go to OPC FUSE STATE)
- Display the ADC value
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Alignment & Adjustments
Control Code
Test
est No Test
est Items (Description) [1] [2]
MHV SUPPLY
SUPPL 1350V ON Supply 1350V to the MHV OFF Disconnect voltage from MHV
DEV SUPPLY
SUPPL 450V ON Supply 1450V to the DEV (Developer). OFF Disconnect voltage from DEV
[5]
THV SUPPLY
SUPPL NEG VOLT
VOL ON Supply negative voltage to the THV OFF Disconnect negative voltage from THV
THV SUPPLY
SUPPL 1301V ON Supply 1300V to the THV OFF Disconnect voltage from THV
THV ADC READ CHECK Read and display the THV ADC value. NEXT Go to the next test (go to MHV SUPPLY 1350V)
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Samsung Electronics
Caution : The Send Fax Level is set to the best condition during manufacture. Never change settings arbitrarily.
DIAL MODE
This function can choose the dialing method.
*Default : Dial (Dial/Pulse)
MODEM SPEED
You can set the maximum modem speed.
When the fax establishes communication with a remote set the value of the maximum modem speed is
checked for both transmitter and receiver. The lowest value is used. It is best set at 33.6Kbps, the default
setting.
ERROR RATE
When the error rate is about exceed the set value, the Baud rate automatically adjusts to 2400 bps.
This ensures that the error rate remains below the set value.
You can select the rate between 5% and 10%.
NOTICE : Always perform a memory clear after replacing the main board, otherwise the system may
not operate properly.
Country Group USA/Canada UK Russia Southafrica
USA/Canada UK Russia South Africa
Mexico Germany India
Brazil France Oman
Italy Poland
Spain Bangladesh
Austria Kuwait
Netherlands Moroco
Belgium Algeria
Country Portugal Pakistan
Sweden UAE
Norway Bahrain
Denmark Srilanka
Finland Saudi Arabia
Switzerland Chile
Greece Peru
Ireland Argentina
Turkey Hungary
Romania
Bulgaria
Czech
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Samsung Electronics
Alignment & Adjustments
MODEM TEST
Use this feature to hear various transmission signals to the telephone line from the modem and to
check the modem, amplifier and speaker. If no transmission signal sound is heard, it means the
modem part of the main board, amplifier, speaker or speaker harness is faulty.
DRAM TEST
Use this feature to test the machine's DRAM. The result appears in the LCD display.
If all memory is working normally, the LCD shows << O K >>
ROM TEST
Use this feature to test the machine's ROM. The result and the software version appear in the LCD display.
• FLASH VER : 1.00 V
• ENGINE VER :1.00V
PATTERN TEST
Using this pattern printout you can check that the printer mechanism is functioning properly.
This function is for factory manufacturing use only.
SHADING TEST
The function is used to set the optimum scan quality
determined by the specific characteristics of the CCD
(Charge Coupled Device). If copy image quality is poor
perform this function to check the condition of the CCD unit.
NOTICE : When you test the CCD, make sure that the
cover is closed.
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Samsung Electronics
Alignment & Adjustments
4.4.6 Report
4.4.6.1 Protocol Dump List
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Samsung Electronics
Alignment & Adjustments
This list provides the usage data (page count) of Drum Cartridge, Toner Cartridge, the page count of machine, and
DADF / Platen scan page count.
(See the chapter 4.2.8.3)
CRUM Information
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Samsung Electronics
Alignment & Adjustments
It is possible to use a set that already has the latest firmware to upgrade a remote set remotely using the
telephone system.
Service Manual
4-22
Samsung Electronics
Alignment & Adjustments
A. SyncThru :
SyncThru
->Menu
->Maintenance
->Upgrade Firmware
->Select the machine you want to upgrade.
-> Fill file path and name in File name field.
->Press Start.
Upgrading NIC F/W will take at least one minute.
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Samsung Electronics
Alignment & Adjustments
EXITFULL
BIN SENSOR
SENSOR EXIT SENSOR
EXIT UNIT
Main Board+Engine Board
6 7
OPCFUSER
UNIT
OPC UNIT
2 1
OPC
LIU DRUM 5
TONER
ONER UNIT 4 TR
3
SMPS
FEED SENSOR
FTL
FEEDER
MPF
3 Supply Roller
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Samsung Electronics
Alignment & Adjustments
Authentication Failure The ID or password you entered is incorrect. Enter the correct ID or password.
Cancel? Your machine's memory has become full To cancel the fax job, press the OK button to
Yes while trying to store an original into memory. accept Yes.
If you want to send those pages that have
been successfully stored, press the OK
button to accept No.
You should send the remaining pages later,
when memory is available.
[COMM. Error] The machine has a communication problem. Ask the sender to try again.
Connection Error Connection with the SMTP server failed. Check the server settings and the network
cable.
Connection Failed The protocol you have entered is not Check the protocol or server port.
supported or server port is wrong.
[Document Jam] The loaded original has jammed in the ADF. Clear the jam.
Door Open The front cover or rear cover is not securely Close the cover until it locks into place.
latched.
Drum Warning The drum cartridge is near the end of its life. You should ensure a replacement cartridge in
stock.
Enter Again You entered an unavailable item. Enter the correct item again.
Duplex Jam Paper has jammed during duplex printing. Clear the jam.
Open/Close Door
File Access Denied Login to the network server was successful. Change the server settings.
However, access to the file on the network
server was denied.
File Name Exist The file name you have entered already Enter a different file name.
exists.
File Name Over Limit The file names you can use are from doc001 Delete unnecessary files.
to doc999.
However, all file names are used already.
Fuser Door Open The fuser door is not securely latched. Open the rear cover and close the fuser door
until it locks into place.
For the location of the fuser door.
Group Not You have tried to select a group location Use a speed dial number or dial a number
Available number where only a single location number manually using the number keypad.
can be used, such as when adding locations
for a Multiple Send operation.
[Incompatible] The machine has received a fax from which The received fax data will be deleted.
is registered as a junk fax. Reconfirm junk fax setup.
Invalid Server Address The server address you have entered is Enter the correct server address.
invalid.
Line Busy The receiving fax machine did not answer or Try again after a few minutes.
the line is already engaged.
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Samsung Electronics
Alignment & Adjustments
[Line Error] Your machine cannot connect with the Try again. If the problem persists, wait an
receiving fax machine or has lost contact hour or so for the line to clear and try again.
because of a problem with the phone line. Or, turn the ECM mode on.
Low Heat Error There is a problem in the fuser unit. Unplug the power cord and plug it back in. If
Cycle Power the problem persists, Replace to the Fuser
Unit
LSU Motor Error A problem has occurred in the LSU (Laser Unplug the power cord and plug it back
Cycle Power Scanning Unit). inches. If the problem persists, Replace to
the Fuser Unit
LSU Hsync Error A problem has occurred in the LSU (Laser Unplug the power cord and plug it back
Cycle Power Scanning Unit). inches. If the problem persists, Replace to
the Fuser Unit
Main Motor Locked There is a problem in the main motor. Open and then close the front cover.
Mail Exceeds The mail size is larger than the supported Divide your mail or reduce the resolution.
Server Support size by SMTP server.
Memory Full The memory is full. Delete unnecessary fax jobs and retransmit
after more memory becomes available.
Alternatively, split the transmission into more
than one operation.
MP Tray There is no paper in the multi-purpose tray. Load paper in the multi-purpose tray.
Paper Empty
Network Error There is a problem with the network. Contact your network administrator.
[No Answer] The receiving fax machine has not answered Try again. Make sure that the receiving
after several redial attempts. machine is operational.
Not Assigned The one-touch dial or speed dial number you Enter the number or email address manually
tried to use has no number or email address using the number keypad or store the
assigned to it. number or address.
[No Paper] Add Paper The paper in the tray has run out. Load paper in the tray.
One Page is Too Large Single page data exceeds the configured Reduce the resolution and try again.
mail size.
Open Heat Error There is a problem in the fuser unit. Unplug the power cord and plug it back in. If
Cycle Power the problem persists, Replace to the Fuser
Unit
Operation Not You are in the Add Page/Cancel Job Check the display to see if there are any
Assigned operation, but there are no jobs stored. scheduled jobs.
Over Heat Error There is a problem in the fuser unit. Unplug the power cord and plug it back in. If
Cycle Power the problem persists, Replace to the Fuser
Unit
Paper Jam 0 Paper has jammed in the feeding area of the Clear the jam.
Open/Close Door tray.
Paper Jam 1 Paper has jammed in the fuser area. Clear the jam.
Open/Close Door
Paper Jam 2 Paper has jammed in the paper exit area. Clear the jam.
Check Inside
Power Failure Power has turned off then on and the The job which you were trying to do before
machine's memory has not been back up. the power failure must be completely
re-done.
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Samsung Electronics
Alignment & Adjustments
Replace Drum The drum cartridge is at the end of its life. Replace the drum cartridge.
Retry Redial? The machine is waiting for a specified time You can press OK to immediately redial, or
interval to redial a previously busy station. Stop/Clear to cancel the redial operation.
Scanner locked The scanner module is locked Unlock the scanner and press Stop/Clear.
Self Diagnostic LSU The LSU (Laser Scanning Unit) in your Please wait a few minutes.
printer is checking some problems detected.
Self Diagnostic The engine in your machine is checking Please wait a few minutes.
Temperature some problems detected.
Send Error (AUTH) There is a problem in SMTP authentication. Configure the authentication setting.
Send Error (DNS) There is a problem in DNS. Configure the DNS setting.
Send Error (POP3) There is a problem in POP3. Configure the POP3 setting.
Send Error (SMTP) There is a problem in SMTP. Change to the available server.
Send Error There is a problem on the network interface Configure your network interface card
(Wrong Config) card. correctly.
[Stop Pressed] Stop/Clear has been pressed during a fax Try again.
transmission.
Tray 1 Paper Empty There is no paper in the tray 1. Load paper in the tray 1.
Tray 2 Paper Empty There is no paper in the optional tray 2. Load paper in the optional tray 2.
Service Manual
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Samsung Electronics
5
5. Disassembly and Reassembly
5.1 General Precautions on Disassembly
Rear Cover
Service Manual
5-1
Samsung Electronics
5.3 Scanner Ass'y
1. Before you remove the Scanner Ass'y, you should 4. The side and front covers are interlocked. Open the
remove: side door before opening the front door. When closing
- Rear Cover (see page 5-1) the doors the front door must be closed before the
side door.
2. Unplug the DADF harness connector and CCD cable. Open the front and side doors to gain access to the
screws in the following steps.
Main
Shield
2
Notice : When removing the CCD flat cable pull firmly Front Cover Side Cover Ass'y
taking care not to bend or crack the cable.
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Samsung Electronics
6. Pull up the Scanner Ass'y in the direction of arrow. 8. Open the DADF Ass’y in the direction of arrow. Pull
the DADF Ass'y upward and remove it.
Scanner Ass'y
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Samsung Electronics
10. Pull the OPE Ass'y and unplug the one connector. 12. Release 2 clips (1 each side) to release the Scan
Upper Ass'y securing the glass and remove it. Take
care to ensure that the DADF connector is clear.
Hook
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Samsung Electronics
14. Remove four screws to release the Channel Base 16. Remove the CCD cable cover by flexing and
Frame. releasing the front clip. Slide the scan module to a
position half way along the scanner bed and raise it
to a vertical position. Disconnect the CCD cable
Channel
Base Frame
CCD Cable
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Samsung Electronics
18. Disconnect the motor harness. Remove three 19. Remove the OPE Harness from the Platen PBA.
screws and take out the Motor Bracket. Remove two screws and take out the Platen PBA.
Motor Bracket
Shaft CCD
Pully
Belt
Scanner Module
Scanner Module
Spring Belt
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Samsung Electronics
5.4 DADF Ass’y
1. Before you remove the DADF Ass'y, you should 4. Remove the two screws securing the COVER-M-REAR
remove: and release the stopper. Then pull the COVER-M-REAR
- Rear Cover (see page 5-1) upward and remove it.
- Scanner Ass'y (see page 5-2)
Stopper
3. Remove the one screw securing the COVER-M-FRONT 5. Remove the TX Stacker
and unlatch the COVER-M-FRONT using a flat-blade
screwdriver, as shown below. Then pull the COVER-M-
FRONT upward and remove it.
COVER-M-FRONT
TX Stacker Ass'y
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Samsung Electronics
6. Lift the Guide Duplex Ass’y at the front hinge. It may 8. Unplug the one connector and remove the circlip on
be necessary to gently flex the plastic frame to the end of the shaft. Remove the Clutch. Remove 2
release the hinge. Take out the Guide Duplex Ass'y, further circlips and bushes then take out the Pickup
as shown below. Ass'y, as shown below.
Pickup Ass'y
7. Remove the two screws securing the Support Pickup 9. Unplug The Gate Sensor connector and remove one
Ass'y. Look under the edge of the Support Pickup screw securing the ground cable.
Ass’y and release the spring from the Pickup Ass’y.
Then remove the Support Pickup Ass’y, as shown
below.
DADF SUB Ass'y
Spring
Service Manual
5-8
Samsung Electronics
10. Remove the four screws securing the Scan Main 12. Open the Cover Exit Ass'y and unplug the two con-
Ass'y and remove it. nectors.
Platen Ass'y
11. Unplug the Open Cover Sensor connector and Guide Pickup Ass'y
remove the Open Cover Ass'y in the direction of
arrow. Then release the harness, as shown below.
Service Manual
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Samsung Electronics
14. Remove the five screws securing the Guide-Duplex- 16. Unplug the one connector. Then remove the five
Inner and Guide-Duplex-Lower covers. Then remove screws securing the DADF Motor Ass'y and remove
them. it, as shown below.
Guide Duplex
Lower DADF Motor Ass'y
15. Remove the three screws securing the Cover Gear Duplex Motor Ass'y
and remove it, as shown below.
Cover Gear
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Samsung Electronics
5.5 OPE Ass’y
1. Before you remove the OPE Ass'y, you should 4. Remove the Key and Key Pad from the unit.
remove:
- Rear Cover (see page 5-1)
- Scanner Ass'y (see page 5-2)
Key Pad
Contact Rubber
Service Manual
5-11
Samsung Electronics
5.6 Side Cover Ass’y
1
Hook
Stopper
Tray-Case
3
1
1 Tray Link
Service Manual
5-12
Samsung Electronics
* Duplex Ass’y * Transfer Roller Ass’y
1. Release 4 clips (2 each side – 1 black and 1 white). 1. Release the colored plastic bushes at each end of the
Then lift the Duplex Ass’y away from the Side Cover. Transfer Roller and lift the roller out, as shown below.
Deplex Ass'y
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5-13
Samsung Electronics
5.7 Fuser Ass’y
1. Before you remove the Fuser Ass'y, you should be 4. Open the Front Door and then remove the three
power off and remove: screws and take out the Fuser Ass'y.
- Rear Cover (see page 5-1)
- Side Cover Ass'y (see page 5-12)
2. Remove the one screw and take out the Cover Sheet
Connector.
Cover Sheet
Connector
Thermostat
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5-14
Samsung Electronics
5.8 Exit Ass'y
1. Before you remove Exit Ass'y, you should remove: 3. Lift the exit ass'y and remove it.
- Rear Cover (see page 5-1)
- Scanner Ass'y (see page 5-2)
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Samsung Electronics
5.10 Drive Ass’y
1. Before you remove the Drive Ass'y, you should 3. Disconnect the fan harness from the Main PBA.
remove: Remove one screw and take out the Fan and Dust
- Rear Cover (see page 5-1) Fan.
Fan
Dust Fan
Driver Ass'y
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5-16
Samsung Electronics
5.11 SMPS
1. Before you remove the LSU, you should remove: 3. Unplug the all connectors, Remove the AC_INPUT
- Rear Cover (see page 5-1) Harness.
- Scanner Ass'y (see page 5-2)
- Cover Paper Exit Ass’y(see page 5-15) AC Input Harness
SMPS
Service Manual
5-17
Samsung Electronics
5.12 LSU (Laser Scaning Unit)
1. Before you remove the LSU, you should remove: 3. Remove the three screws and take out the LSU.
- Rear Cover (see page 5-1)
- Scanner Ass'y (see page 5-2)
- Cover Paper Exit Ass’y (see page 5-15)
Service Manual
5-18
Samsung Electronics
5.14 Main Frame Ass’y
1. Before you remove the LSU, you should remove: 3. Remove the Lock Deve, and then remove one screw
- Rear Cover (see page 5-1) and the Cover Motor Bracket.
- Scanner Ass'y (see page 5-2)
- Side Cover Ass'y (see page 5-12) Cover Motor Bracket
- Fuser (see page 5-14)
- Exit Ass’y (see page 5-15)
- Cover Paper Exit Ass’y(see page 5-15)
- SMPS (see page 5-17)
- LSU (see page 5-18)
Front Cover
5. Remove the seven screws and take out the Main
Frame Ass'y.
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Samsung Electronics
5.15 MP Ass’y
1. Before you remove the MP Ass’y, you should remove: 4. remove the three screws.
- Rear Cover (see page 5-1)
- Side Cover Ass'y (see page 5-12)
MP Ass'y
3. Remove the one screw and take out the Dummy
Cover.
Dummy Cover
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5-20
Samsung Electronics
5.16 Feed Ass’y
1. Before you remove the Feed Ass’y, you should 3. Pull the Feed Ass'y upward and remove it.
remove:
- Rear Cover (see page 5-1)
- Scanner Ass'y (see page 5-2)
- Side Cover Ass'y (see page 5-12)
- Exit Ass’y (see page 5-15) Feed Ass'y
- Cover Paper Exit Ass’y(see page 5-15)
- LSU (see page 5-18)
- Main Frame Ass’y (see page 5-19)
- MP Ass’y(see page 5-20)
MP Ass'y
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Samsung Electronics
5.17 Pick Up Ass’y
1. Before you remove the Pick Up Ass’y, you should 4. Remove the five screws and remove the Guide Paper
remove: Out shown below. Release the paper Pickup Roller
- Rear Cover (see page 5-1) bush(white plastic clip) and take out the Pick Up Ass'y,
- Drive Ass'y (see page 5-16) as shown below.
Guide
Paper Out
Pick-up
Ass'y
Bearing Shaft
Cassette Rail
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5-22
Samsung Electronics
5.18 Main PBA
To remove the Main PBA without major disassembly 4. Remove the ten screws securing the connect screw.
1. Before you remove the Main PBA, you should Take out the Main PBA and HVPS from the Shield
remove: Main Lower.
- Rear Cover (see page 5-1)
Goto Step 4 HVPS
In order to remove the Shield Main Lower you must
also remove:
- Scanner Ass'y (see page 5-2) Shield
- Cover Paper Exit Ass'y(see page 5-15) Main Lower
- SMPS (see page 5-17)
Main Board
HVPS
Network Coard
Harness
Shield Main Lower
Service Manual
5-23
Samsung Electronics
Troubleshooting
6
6. Troubleshooting
Power On
- No Power
OP Panel - Power Module error
ON? - Main PBA error
- LCD Panel error
Test Print
printing
Quality is Refer to "Solution
Nomal? of 6.2.3 Print Quality"
END
Service Manual
6-1
Samsung Electronics
Troubleshooting
6.2 Solution
6.2.1 Scanner
6.2.1.1 COPY
Service Manual
6-2
Samsung Electronics
Troubleshooting
6.2.1.2 PC-Scan
PROBLEM ITEMS TO BE CHECKED. HOW TO SOLVE
Scanning Error • Check the printer cable installed. • Check correct installation, and use standard
IEEE1284 cable.
• Check how TWAIN driver is installed. • Remove any other scanner driver.
• Reboot after reinstallation of the TWAIN
driver.
• Check the printer port(Parallel). • Check the parallel-port-related items in the
CMOS Setup.
As a printer port, Select ECP among
SPP(Normal), ECP, and EPP
modes(increase print-ing speed)
• Check harness contact. • Check CN12 contact in Main PBA
• Check the IEEE1284 signal level. • If any signal level is defective, replace
Driver PBA.
Main PBA = 0.8V to 2.4V TTL signal.
• Otherwise, replace Main PBA.
• Check the USB signal level. • If USB signal level is defective, replace
Main PBA.
Defective image • Check shading profile. • Remake shading profile in the tech mode.
Quality • Check the gap between original and scanner glass. • The gap above 0.5mm can cause a
blurred image.
Abnormal noise • Check the Scanner Motor and any mechanical • Check the right position of the Scanner
disturbance. Motor, and check the any mechanical
disturbance in the CCD carriaging part.
• Check the motor driver in Driver PBA. • If any driver is defective, replace it.
Service Manual
6-3
Samsung Electronics
Troubleshooting
Service Manual
6-4
Samsung Electronics
Troubleshooting
No image 1. GND OPC is well grounded? 1. Measure the resistance between frame
ground and the ground spring attached frame.
Confirm stable ground. Unless bad ground,
Digital Printer detach cabinet, check where is bad point
Digital Printer
2. LSU running well? 2.Adjust LSU or replace it
Digital Printer
3. Biss voltage is normal? 3. Normal Dev bias = -450V
Digital Printer
4. Lower toner? 4. Shake toner cartridge and print.If a like
Digital Printer
good, toner is empty
5. Is there video data from Main PBA 5. Test engine test pattern , replace Main PBA
Light image 1. LSU light power normal? 1. LSU light power check is difficult.
Compare with new one and check.
Digital Printer 2. Enough toner? 2. Check toner and the toner cartridge counter
Digital Printer 3. High charger voltage? 3~4. Measure all high voltage output.
Digital Printer 4. Lower bias voltage
Digital Printer 5. Contamination of high voltage contact. 5. Leakage toner cause bad contact and
increase contact resistance. Clean contami-
Digital Printer
nated area.
Service Manual
6-5
Samsung Electronics
Troubleshooting
Stains on back of 1. Contamination of transfer roller. 1. Clean the transfer roller with vacuum cleaner.
paper 2. Stains of paper path. 2. Clean the area of paper path with cloth or
air cleaner.
3. Pressure roller’s contamination. 3. Remove fuser and replace it.
Service Manual
6-6
Samsung Electronics
Troubleshooting
Partial blank image 1. Develop roller scar or particle. 1. Replace toner cartridge.
(periodic) 2. Scar or particle. (94.3 mm) 2. Replace drum cartridge.
3. Transfer roller scar or particle. (56.6 mm) 3. Replace transfer roller.
Different image density 1. Charge roller’s pressure force unbalance 1. Replace drum cartridge.
(left and right) 2. Dev. roller and OPC or Dev. roller and blade’s 2. Replace toner cartridge and drum cartridge.
pressure force unbalance
3. Transfer roller’s pressure force unbalance of 3. Check left and right spring of transfer roller
each side and the spring pressing the toner cartridge
inside the machine
Horizonral band 1. Unstable high voltage contact 1. Clean each contact and check good contact
2. Charge roller’s contamination 2. Clean charge roller
Digital 3. Contamination of heat roller 3. Replace fuser unit
Digital Printer
Printer 4. Malfunction of LSU 4. Check Main PBA.
Digital
Digital Printer
Printer
Digital
Digital Printer
Printer
Service Manual
6-7
Samsung Electronics
Troubleshooting
Service Manual
6-8
Samsung Electronics
Troubleshooting
No Image
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
NO A on
No image? next page
YES
YES YES
Is the OPC
terminal of machine NO Repair or replace the GND
is well-connected terminal
to Frame?
YES
YES
Service Manual
6-9
Samsung Electronics
Troubleshooting
Transfer NO
voltage OK? (on the
transfer roller
shaft)
YES
Are the
connection terminal NO
Repair or replace terminal
and connection
correct?
YES
Developing
(-450V) and supplying NO Is the connection NO Repair or replace terminal
(-600V) voltage terminal OK?
are OK?
YES
YES
Replace HVPS or repair
defective component
Service Manual
6-10
Samsung Electronics
Troubleshooting
All Black
Digital Printer
Digital Printer
Replace LSU
Is charge NO
voltage supplied Repair or replace HVPS
from HVPS?
YES
Is the NO
Hsync signal received Replace LSU
in LSU?
YES
Service Manual
6-11
Samsung Electronics
Troubleshooting
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Service Manual
6-12
Samsung Electronics
Troubleshooting
Dark Image
Digital Printer
Digital Printer
NO Dark selected
via RCP?
YES
Change to
Normal and test
NO
Same at Normal? END
YES
Service Manual
6-13
Samsung Electronics
Troubleshooting
Barkground
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
YES
Operating/ Dirty or
storage atmosphere is NO dust around the NO Replace the
too high temperature charge roller? toner cartridge
/humidity?
YES YES
Service Manual
6-14
Samsung Electronics
Troubleshooting
Ghost
Digital
Digital Printer
Printer
Digital
Digital Printer
Printer
Digital
Digital Printer
Printer
Is it regular
Is it regular NO Is it regular NO interval of 56.6mm?
interval of 94.3mm? interval of 54.3mm?
(as transfer roller
interval)
YES YES YES
YES
YES
Service Manual
6-15
Samsung Electronics
Troubleshooting
Black Spot
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
The problem occured Toner leaks and much Check toner is stuck onto
since the obstacles toner material dropped the P/R or H/R in fuser
stuck to charge roller onto the paper -> -> Clean it or replace
-> Clean the Charge Roller Replace the toner cartridge
and then reprint.
Service Manual
6-16
Samsung Electronics
Troubleshooting
Horzontal Band
Problem of internal
contacts in OPC
-> Replace the drum
cartridge
YES
Service Manual
6-17
Samsung Electronics
Troubleshooting
Irregular Density
YES YES
Service Manual
6-18
Samsung Electronics
Troubleshooting
White Spot
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
YES YES
Service Manual
6-19
Samsung Electronics
Troubleshooting
Recommended NO
Use the recommended film
OHP film used?
YES
When OHP
Inserted over NO printing, does the fan NO
than 10 films into Use the recommended film
temporarily stops
the MPF? and revolves?
YES
YES
Service Manual
6-20
Samsung Electronics
Troubleshooting
YES
YES
Service Manual
6-21
Samsung Electronics
Troubleshooting
6.2.4 Malfunction
Service Manual
6-22
Samsung Electronics
Troubleshooting
2. Paper is curled in the exit cover?. 2. Check locking works wells. Watch whether
the ribs of exit cover hace any burr or resisitive
edge. If they do, remove obstacles or replace.
Jam 2 at face-down 1. Then paper is not drawn in because of the 1. Load recommended quantity of papers
tray stack of papers in the Out tray.
2. Does it curl while coming out? 2. Open the Cover Front and check whether
roller or spring, which are related to paper
out, is not out of position. If so, re-locate or
replace.
Clutch error 1. Check the spring of solenoid 1. Check whether the spring is expanded or not.
2. Check the armature assembly/cushion 2. Check armature is well installed. It may be
unstable assemble.
3. Electrical check 3. Remove the Main PBA.
High voltage error 1. Check the terminal output voltage 1. Remove the Toner cartridge and open the
cover and press cover open switch lever
and measure the voltage with high voltage
probe and sending printing data. If the volt-
age is normal, change the toner cartridge.
2. Check HVPS 2. Disassemble the left side cover, and check
HV of the solder side of HVPS and change it.
Feeding obstacles Does the Plate-knockup prevent the paper MPF :
loading? Turn the power off and on. Open and close
the Side cover to return to the original state.
Cassette :
Adjust Guide to fit the paper width.
Skew Is the Guide adjust set to the paper width? Fit the paper width using the Guide adjust.
Stacking 1. Took out the Stacker extender to support long 1. Use extender as per the paper length.
papers? 2. The Face-up stacker normally can hold 100
2. Stacked too many papers more than Stacker pages when using 75g/m2, however, stack-
can hold? ing capacity can be lowered depending on
the type of papers.
Engine Error Check CBF Harness_CN7.(Main PBA to LSU) Refer to troubleshooring “ENGINE ERROR”.
Document Jam Document is not picked up(in ADF). 1. Check document is well stocked in ADF.
2. Check whether document was been fas-
tened together by staple or clip.
3. Load recommended quantity of papers.
Document is stopped after it has fed into the ADF. 1. Check whether the Reg. sensor is working
or not.
2. Check whether the Feed Roller is working
or not.
Does it curl while coming out? 1. Check the Open Cover whether there are
bosses.
2. Check the ADF ass'y is well assemble.
Service Manual
6-23
Samsung Electronics
Troubleshooting
YES
The power
NO
voltage supplying is Supply the power as the rating
the same as
rating?
YES
The fan
NO Connections NO Re-connect firmly
revolves when
on board are OK? and re-test
powered on?
YES YES
LEDs blink NO
NO Fuse of SMPS
once when Replace the fuse
powered on? if open?
YES
YES
Shortage
Shortage on NO The connection between 5V and NO NO Put in the
error between Toner cartridge
the OPE panel GND, or between cartridge
controller board 24V and is in the set?
board?
and panel board GND?
or malfunction YES
YES of boards. YES
-> Replace the
boards
Service Manual
6-24
Samsung Electronics
Troubleshooting
Fuser Error
YES
The voltage
of pin #60 of U36 NO Thermistor, connecting point or engine
(CPU) on the Main PBA board defect -> Repair/replace the
is about 2.65V when component/board
printing?
YES
END
Service Manual
6-25
Samsung Electronics
Troubleshooting
YES YES
YES
YES
YES YES
Service Manual
6-26
Samsung Electronics
Troubleshooting
The
Paper NO Paper NO actuator of NO Check the actuator exists and its
stopped before stopped before paper exit sensor operation and around the Main PBA
the OPC? the fuser? works OK? -> Replace
The paper
Severe skew NO came out through NO Check the input path
when feeding? between fuser and to the fuser (such as
developer? mis-assembly)
YES YES
Adjust the paper guides to fit the Too thin Check guide transfer
or sensitive paper to NO
paper width is grounded Check
static electricity? the shutter prevents
The force of springs pressing the feeding
developer is weak YES
-> Check guide-DEVE
Service Manual
6-27
Samsung Electronics
Troubleshooting
• Description : While Power turned on, the printer is not working in the printing mode.
2. Printing is nor working in the Windows. 2. Check if the connection between PC and printer port is proper. If
you use windows, check if the printer driver in the controller is set
up. If the printer driver is properly set up, check in which program
the printing is not working. The best way to find out is to open the
memo pad to check the function of printing. If it is not working in a
certain program, adjust the setup the program requires.
Sometimes, the printout is normal within the Windows basic pro-
grams, but it's not working in a particular program. In such case,
install the new driver again. If not working in the Windows basic
program, Check the setup of the port of CMOS is on ECP. And
check the address of IRQ 7 and 378
3. Check if the printer cable is directly connected to 3. If the scanner needs to be connected to the printer, first the
peripheral devices remove the scanner from the PC to see if the printer is properly
working alone.
• Description : After receiving the printing order, no response at all or the low speed of printing occurs due to wrong
setup of the environment rather than malfunction of the printer itself.
2. Printing error occurs even if there is enough 2. The connection of the cable and printer port is not proper. Check if
space in the hard disk. the connection is properly done and if the parallel port in CMOS is
rightly set up.
3. Check the parallel-port-related items in the CMOS 3. As a printer port, Select ECP or SPP among SPP(Normal), ECP,
Setup. and EPP modes(increase printing speed) SPP normal mode sup-
port 8-bit data transfer, while ECP Mode transfer the 12-bit data.
4. Reboot the system to print. 4. If the regular font is not printing, the cable or the printer driver may
be defective. Turn the PC and printer off, and reboot the system to
print again. If not solved, double-click the printer in my computer If
the regular fonts are not printed this time again. the cable must be
defective so replace the cable with new one.
Service Manual
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Samsung Electronics
Troubleshooting
• Description : The printing is not working properly even when the cable has no problem. (even after the cable is
replaced) If the printer won't work at all or the strange fonts are repeated, the printer driver may be
defective or wrong setup in the CMOS Setup.
2. Printer Driver Error. 2. Check the printer in My Computer.(to see if the printer driver is
compatible to the present driver or delete the old driver, if defective
and reinstall the new driver)
3. Error message from insufficient memory. 3. Delete the unnecessary files to secure enough space of the hard
(The printing job sometimes stops or due to disk and start printing job again.
insufficient virtual memory, but it actually comes
from the insufficient space of the hard disk.)
• Description : To spool which stands for "simultaneous peripheral operations online" a computer document or task
list (or "job") is to read it in and store it, usually on a hard disk or larger storage medium so that it can
be printed or otherwise processed at a more convenient time (for example, when a printer is finished
printing its current document).
2. If the previous printing error not solved. 2. If there are some files with the extension name of ****.jnl, Delete
them and Reboot the Windows to restart printing job.
3. When expected to collide with other program. 3. Shut down all other programs except the current one, if possible.
4. When an application program or the printer driver 4. Delete the printer driver completely and reinstall it.
is damaged.
5. When some files related to OS are damaged or 5 After rebooting the computer, check for viruses, restore the dam-
virus infected. aged files and reinstall the program to do the printing job.
6. Memory is less than suggested one. 6. Add up enough memory to the PC.
In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown.
Select the document to be deleted and check the delete menu.
If you intend to delete the current document being printed, the data being transferred to the printer will be put out and
then the document is removed. Before choosing the document, the menu is still inactive.
Or put the document out of the list and repeat the routine as in the above or finish the spool manager.
Service Manual
6-29
Samsung Electronics
Setting Guide
7
7. Setting Guide
1. SCX-6122FN has the ADF function, while SCX-6322DN uses the duplex ADF function.
Service Manual
7-1
Samsung Electronics
Setting Guide
Service Manual
7-2
Samsung Electronics
Setting Guide
1 Keyboard: Used to enter characters. Used to 11 OK: Confirms the selection on the screen.
store frequently dialed fax number and dial them
12 Back: Sends you back to the upper menu level.
with a touch of the buttons.
13 Status: Shows the status of your machine.
2 Address Book: Allows you to store frequently
used fax numbers in memory or search for stored 14 Darkness: Adjusts the document brightness for
fax numbers or email addresses. Also allows you the current copy job.
to print an Address Book/Phone Book list.
15 Original Type: Selects the document type for the
3 Resolution: Adjusts the document resolution for current copy job.
the current fax job.
16 Reduce/Enlarge: Makes a copy smaller or larger
4 Redial/Pause: In Standby mode, redials the last than the original.
number, or in Edit mode, inserts a pause into a fax
17 Duplex: Allows you to print documents on both
number.
sides of the paper.
5 Fax: Activates Fax mode.
18 Toner Save: Allows you to save on toner by using
6 Copy: Activates Copy mode. less toner in printing.
7 Scan/Email: Activates Scan mode. 19 number keypad: dials a number or enters
alphanumeric characters.
8 Display: Shows the current status and prompts
during an operation. 20 On Hook Dial: Engages the telephone line.
9 Menu: Enters Menu mode and scrolls through the 21 Stop/Clear: Stops an operation at any time. In
available menus. Standby mode, clears/cancels the copy options,
such as the darkness, the document type setting,
10 Scroll buttons: Scroll through the options avail-
the copy size, and the number of copies.
able in the selected menu, and increase or
decrease values. 22 Start: Starts a job.
Service Manual
7-3
Samsung Electronics
Setting Guide
Status Description
Off The machine is off-line.
The machine is in Power Save mode. When data is received, or any button
is pressed, it switches to on-line automatically.
Green On The machine is on-line and can be used.
Blinking When the backlight slowly blinks, the machine is receiving data from the
computer.
When the backlight fast blinks, the machine is printing data.
Red On The toner cartridge is totally exhausted. Remove the old toner cartridge
and install a new one.
The drum cartridge is totally exhausted.
Remove the old drum cartridge and install a new one.
A paper jam has occurred. To solve the problem.
The front cover is open. Close the front cover.
There is no paper in the tray. Load paper in the tray.
The toner cartridge installed is not a genuine cartridge, and you selected
Stop at the NonGenuine Toner prompt.
The lifespan of the toner cartridge is reached, and you selected Stop at the
Toner Exhausted prompt.
The machine has stopped due to a major error. Check the display message.
Blinking A minor error occurs and the machine is waiting an error to be cleared.
Check the display message. When the problem is cleared, the machine
resumes.
The toner cartridge installed is not a genuine cartridge, and you selected
Continue at the NonGenuine Toner prompt.
The lifespan of the toner cartridge is reached, and you selected Continue at
the Toner Exhausted prompt.
The toner cartridge is low. Order a new toner cartridge. You can temporarily
improve print quality by redistributing the toner.
Service Manual
7-4
Samsung Electronics
Setting Guide
Quick Install Guide Provides information on setting up your machine and, therefore, be sure to follow the
instructions in the guide to get the machine ready.
Online User's Guide Provides you with step-by-step instructions for using your machine's full features, and
contains information for maintaining your machine, troubleshooting, and installing
accessories.
This user's guide also contains the Software Section providing you with information on
how to print documents with your machine on various operating systems, and how to
use the supplied software utilities.
Note : You can access the user's guides in other languages from the Manual folder on
the printer software CD.
Network Printer Contained on the network utilities CD, provides you with information on setting up and
User's Guide connecting your machine to a network.
Printer Driver Help Provides you with help information on printer driver properties and instructions for setting
up the properties for printing. To access a printer driver help screen, click Help from the
printer properties dialog box.
Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and
order information from the Samsung website, www.samsungprinter.com.
Service Manual
7-5
Samsung Electronics
Setting Guide
Menu overview
The control panel provides access to various menus to set up the machine or use the machine's functions. These
menus can be accessed by pressing Menu. Refer to the following diagram. Menus available in Fax, Copy, or Scan
mode vary.
Service Manual
7-6
Samsung Electronics
Setting Guide
To change the language that appears on the control panel, follow these steps:
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the Scroll buttons until Language appears and press OK.
4. Press the Scroll buttons until the language you want appears and press OK.
5. Press Stop/Clear to return to Standby mode.
The current date and time are shown on the display when your machine is on and ready to work. All of your faxes will
have the date and time printed on them.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the Scroll buttons until Date & Time appears and press OK.
4. Enter the correct time and date using the number keypad.
Month = 01 to 12
Day = 01 to 31
Year = requires four digits
Hour = 01 to 12 (12-hour mode)
00 to 23 (24-hour mode)
Minute = 00 to 59
You can also use the Scroll buttons to move the cursor under the digit you want to correct and enter a new number.
5. To s el ect AM or PM for 12-hour format, press the or button or any number button.
When the cursor is not under the AM or PM indicator, pressing the or button immediately moves the cursor to
the indicator.
You can change the clock mode to 24-hour format (e.g. 01:00 PM as 13:00). For details, see the next section.
6. Press OK to save the time and date.
When you enter a wrong number, Out of Range appears and the machine does not proceed to the next step. If this
happens, simply reenter the correct number.
7. Press Stop/Clear to return to Standby mode.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the Scroll buttons until Clock Mode appears and press OK.
4. Press the Scroll buttons to select the other mode and press OK.
5. Press Stop/Clear to return to Standby mode.
Service Manual
7-7
Samsung Electronics
Setting Guide
You can switch this default mode between Fax mode and Copy mode.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the Scroll buttons until Default Mode appears and press OK.
4. Press the Scroll buttons until the default mode you want appears and press OK.
5. Press Stop/Clear to return to Standby mode.
Key Sound: Turns the key sound on or off. With this option set to On, a tone sounds each time a key is pressed.
Alarm Sound: Turns the alarm sound on or off. With this option set to On, an alarm tone sounds when an error occurs
or fax communication ends.
Speaker: Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone.
With this option set to Comm. which means "Common," the speaker is on until the remote machine answers.
You can adjust the volume level using On Hook Dial.
Ringer: Adjusts the ringer volume. For the ringer volume, you can select Off, Low, Mid, and High.
Speaker volume
1. Press On Hook Dial. A dial tone sounds from the speaker.
2. Press the Scroll buttons until you hear the volume you want.
3. Press On Hook Dial to save the change and return to Standby mode.
Service Manual
7-8
Samsung Electronics
Setting Guide
You can enter alphabet characters using the keyboard on the left side of the control panel. Especially this keyboard is
arranged as like a normal keyboard for its better usability for user. In case of entering the machine ID or email address-
es, it lets you enter letters easily.
Entering numbers
You can enter the numbers by using the number keypad on the right side of the control panel.
Entering symbols
You can enter symbols by pressing the buttons on the upper part of the keyboard. To enter upper symbols on buttons,
press and hold the Shift button and the symbol button simutaneously which you want to enter.
Service Manual
7-9
Samsung Electronics
Setting Guide
As you perform various tasks, you may need to enter names and numbers. For example, when you set up your
machine, you enter your name or your company's name, and the fax number.
Inserting a pause
With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone. In such
cases, you must insert a pause in the telephone number. You can insert a pause while you are setting up one-touch dial
numbers or speed dial numbers.
To insert a pause, press Redial/Pause at the appropriate place while entering the telephone number. A - appears on the
display at the corresponding location.
Service Manual
7-10
Samsung Electronics
Setting Guide
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the Scroll buttons until Power Save appears and press OK.
4. Press the Scroll buttons until On appears and press OK.
5. Press the Scroll buttons until the time setting you want appears and press OK.
6. Press Stop/Clear to return to Standby mode.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the Scroll buttons until Scan PWR Save appears and press OK.
4. Press the Scroll buttons until the time setting you want appears and press OK.
5. Press Stop/Clear to return to Standby mode.
You can set the amount of time a single print job is active before it must print.
The machine handles incoming data as a single job if it comes in within the specified time. When an error occurs while
processing data from the computer and the data flow stops, the machine waits the specified time and then cancels print-
ing if data flow does not resume.
1. Press Menu until System Setup appears on the bottom line of the display and press OK.
2. Press OK when Machine Setup appears.
3. Press the Scroll buttons until Job Timeout appears and press OK.
4. Press the Scroll buttons until the time setting you want appears and press OK.
5. Press Stop/Clear to return to Standby mode.
Service Manual
7-11
Samsung Electronics
Setting Guide
The following table shows the network environments supported by the machine:
Service Manual
7-12
Samsung Electronics
Setting Guide
Your machine can be set up with a variety of TCP/IP network information, such as an IP address, a subnet mask, a
gateway, and DNS addresses.
There are several ways in which your machine can be assigned a TCP/ IP address, depending on your network.
Static addressing: A TCP/IP address is assigned manually by the system administrator.
Dynamic addressing via BOOTP/DHCP (default): A TCP/IP address is assigned automatically by the server.
Static addressing
To enter a TCP/IP address from your machine's control panel, take the following steps:
1. Press Menu until Network appears on the bottom line of the display and press OK.
2. Press OK when TCP/IP appears.
3. Press the Scroll buttons until Static appears and press OK.
4. Press OK when IP Address appears.
5. Enter a byte between 0 and 255 using the number keypad and press the Scroll buttons to move between bytes.
Repeat this to complete the address from the 1st byte to the 4th byte.
6. When you have finished, press OK.
7. Repeat steps 5 and 6 to configure the other TCP/IP parameters:
subnet mask and gateway address.
8. Press the Scroll buttons until Primary DNS appears and press OK.
9. Enter each byte of the address and press OK.
10. Press the Scroll buttons until Secondary DNS appears and press OK.
11. Enter each byte of the address and press OK.
12. Press Stop/Clear to return to Standby mode.
1. Press Menu until Network appears on the bottom line of the display.
2. Press OK when TCP/IP appears.
3. Press the Scroll buttons until DHCP or BOOTP appears and press OK.
4. Press Stop/Clear to return to Standby mode.
Service Manual
7-13
Samsung Electronics
Setting Guide
EtherTalk is AppleTalk used in an Ethernet network. This protocol is widely used in Macintosh network environments. To
use EtherTalk, take the following steps:
1. Press Menu until Network appears on the bottom line of the display and press OK.
2. Press the Scroll buttons until EtherTalk appears and press OK.
3. Press the Scroll buttons until On appears and press OK.
4. Press Stop/Clear to return to Standby mode.
Restart your machine to apply new settings.
To use IPX/SPX protocol networks (for example, Novell NetWare), the format of the network communication frames
must be specified for the machine. In most cases, you can keep the Auto setting. However, you can manually set the
frame type format, if required. Take the following steps to change the frame type format:
1. Press Menu until Network on the bottom line of the display and press OK.
2. Press the Scroll buttons until NetWare appears and press OK.
3. Press the Scroll buttons until the desired frame type appears.
Auto: Automatically senses and limits the frame type to the first one detected.
802.2: Limits the frame type to IPX over IEEE 802.2 with IEEE 802.3 frames. All others will be discarded.
802.3: Limits the frame type to IPX over IEEE 802.3 frames. All others will be discarded.
Ethernet II: Limits the frame type to IPX over Ethernet Frames. All others will be discarded.
SNAP: Limits the frame type to IPX over SNAP with IEEE 802.3 frames. All others will be discarded.
Off: The IPX/SPX protocol is disabled.
4. Press OK to save the selection.
5. Press Stop/Clear to return to Standby mode.
Restart your machine to apply new settings.
1. Press Menu until Network appears on the bottom line of the display and press OK.
2. Press the Scroll buttons until Ethernet Speed appears and press OK.
3. Press the Scroll buttons until the speed you want appears and press OK.
4. Press Stop/Clear to return to Standby mode.
Restart your machine to apply new settings.
Service Manual
7-14
Samsung Electronics
Setting Guide
1. Press Menu until Network appears on the bottom line of the display and press OK.
2. Press the Scroll buttons until Clear Setting appears and press OK.
3. Press OK when Yes appears to restore the network configuration.
4. Power the machine off and back on.
The Network Configuration page shows how the network interface card on your machine is configured.
1. Press Menu until Network appears on the bottom line of the display and press OK.
2. Press the Scroll buttons until Network Info. appears and press OK.
3. Press OK when Yes appears.
The Network Configuration page prints out.
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Samsung Electronics
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Samsung Electronics
Exploded View & Parts List
S11
S11
5-6 5-4
5-14 5-5
5-13
5-3 S6 5-12
5-7 5-1 3
5-18 5-16 5-2 7
5-13 5-4 S6
5-17 5-11 5-10 5-13 S6 6
S6
5-19 5-13 7-2
5
5-8 7-1
5-15
5-4 S6 6-7
S9 S9
5-9 S6 6-5
S6
S6 S9
6-2 6-4
2-2 2-3
6-1
6-6
6-2 6-6
6-3
2 2-1
2-8
2-4
S6
2-5
2-6
2-8 2-7
S6
8-4 8
8-3
S11
S6
4 8-1 8-5 S6
8-2
S11
Service Manual
8-20
Samsung Electronics
ΒΣΥΤ͑ͽΚΤΥ
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ΒΣΥΤ͑ͽΚΤΥ
ͣ
ΒΣΥΤ͑ͽΚΤΥ
ͤ
ΒΣΥΤ͑ͽΚΤΥ
ͥ
ΒΣΥΤ͑ͽΚΤΥ
ͦ
ΒΣΥΤ͑ͽΚΤΥ
ͧ
ΒΣΥΤ͑ͽΚΤΥ
ͨ
ΒΣΥΤ͑ͽΚΤΥ
ͩ
ΒΣΥΤ͑ͽΚΤΥ
ͪ
Block diagram
9
9. Block Diagram
9.1 SCX-6122FN Block Diagram
Service Manual
9-1
Samsung Electronics
Block diagram
9.2 SCX-6322DN Block Diagram
Service Manual
9-2
Samsung Electronics
Connection Diagram
10
10. Connection Diagram
10.1 SCX-6122FN Connection Diagram
Service Manual
10-1
Samsung Electronics
Connection Diagram
10.2 SCX-6322DN Connection Diagram
Service Manual
10-2