Partyking.dk Reviews

553  Great
TrustScore 4 out of 5

4.0

In the Party Store category

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Reviews4.0

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Rated 1 out of 5 stars

They cancel my order

They cancel my order, and abide by Emark rules and accusing me of doing it in "bad faith" when it isnt terrible service DONT EVER BUY FROM DEM

Date of experience: December 11, 2023

Reply from Partyking.dk

Hej Viktor!

Mange tak for dit review af os, jeg kan se at vi har haft en dialog per mail gældende dette, der vi har informeret dig om anledningen til dette, du er selvfølgelig velkommen til at handle hos os, så længe at du betaler for din ordre og eventuelle fragtomkostninger.

Med venlig hilsen, Partyking.

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Rated 1 out of 5 stars

Late late late package for a party

I wanted to be sure that i getting everything in time so ordered express handling. The package should be here on Wednesday, today is Friday, no package. The customer service guy started to explain to me why it is ok and basically wanted to proven to a customer that the customer wrong and he is right. He started a debate with me. Terrible service, never order again and I will be sure that Im going to tell it to everyone in my podcast.

Date of experience: May 27, 2022

Reply from Partyking.dk

Hi Roland!

Thank you for taking the time to leave a review.

How deeply regrettable to hear that your customer experience turned out like this. We will examine this further, to make sure that similar situations will not occur in the future.

We always strive to get packages sent from us, as quickly as possible, however, delays from the courier can take place.

Best regards, Partyking


Rated 1 out of 5 stars

Very poor service

The service I received did not live up to my expectations. Partyking and the courier put the responsibility on one another of the failure to deliver. No apologies from either.
They knew I needed the delivery at a certain time as I had spoken to them on the phone but did not bother to call.

Date of experience: March 16, 2023

Reply from Partyking.dk

Hi Pernille!

I'm very sorry to hear that you're not satisfied with the delivery of your parcel, if it has passed our estimated delivery time of 2-3 weekdays, and the courier still hasn't delivered, you're always welcome to contact us at kundeservice@partyking.dk so that we can investigate the issue further.

Best regards, Partyking.


Rated 1 out of 5 stars

SCAM!

SCAM!! Ordered several products and they never arrived. Costumer service is almost nonexistent and just worthless as it is. Screw these people in the butt!!!!!

Date of experience: July 04, 2021

Reply from Partyking.dk

Hi!

That doesn't sound like a great experience! I can't see that you have ordered from us, are you sure this is the correct retailer? If you have any questions we're always available to help either via phone (+45) 89 87 50 30 or e-mail kundeservice@partyking.dk

Best regards, Partyking.

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Rated 5 out of 5 stars

Very fast delivery and i am so happy…

Very fast delivery and i am so happy with the products. I can recommend to buy from this shop

Date of experience: May 12, 2023

Reply from Partyking.dk

Hi!

Thank you so much for the kind words, we're looking forward to having you as a customer again in the future.

Best regards, Partyking.


Rated 5 out of 5 stars

Very good products and quick delivery

Very good products and quick delivery. Overall good experience

Date of experience: May 17, 2023

Reply from Partyking.dk

Hi!

Thank you for the review, we're super happy that you're satisfied with our service and products. We hope to see you again in the future!

Best regards, Partyking.

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Rated 1 out of 5 stars

Illegal marketing efforts hidden in…

Illegal marketing efforts hidden in terms, beware this is not a trustworthy company.

Date of experience: January 11, 2022

Reply from Partyking.dk

Hi Anders!

I'm very sorry to hear that you feel that way, I would appreciate it a lot if you could contact us regarding this so we can take a closer look at your case and see what the issue is here.

Best regards, Partyking.


Rated 5 out of 5 stars

Problem but that was no problem :)

I ordered the double trouble twins for halloween. Super scary and fun. A few pieces were missing but they handled that like a boss and we found a solution. Wont be the last time i shop here :)

Date of experience: October 09, 2020

Reply from Partyking.dk

Hi Niels!

We are happy to hear that you have appreciated our service.

Best regards, Partyking.


Rated 2 out of 5 stars

The products did not arrive

The products were ordered and despite having the confirmation and tracking number we did not received the package. It was only until we contact them to inform about this that the package was on its way. Due to the nature of the products, the party passed and we were left with nothing to decorate this special day. The package is now at the post office and it will be returned. We are still expecting to get our money back withing the time they have told us.

Date of experience: January 18, 2021

Reply from Partyking.dk

Hi Daniela!

I can see that we have helped you solve this issue about a week ago. If there still are questions you have for us feel free to contact us again.

Have a nice day.

Kind regards, Partyking.

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Rated 1 out of 5 stars

Bad Service

Bad Service

My order has not arrived, so I called customer service. The man on the other end recommended that I should get my order cancelled and purchase a new. The only important thing he left out was that one of my orders were not available anymore. So unprofessional and stupid of him to suggest anything. I do not think these people know anything about service and how to handle customers. Not a place I need to use anymore energy!

Date of experience: May 12, 2020

Reply from Partyking.dk

Hi Sahana!

We are sorry for the misconception and that the product you wanted were sold out. That is unfortunately nothing we can control.

Have a nice day, Partyking.


Rated 1 out of 5 stars

Never buy again

I ordered Jan 4 and until now, I dont receive the products. I dont know where is the package. I should never order in this site and will never do it again #NEVER. It was very disappointing in our part.

Date of experience: January 17, 2020

Reply from Partyking.dk

Hej Analie.

Jeg forstår godt at du føler dig skuffet, du er meget velkommen til at kontakte os via kundeservice@partyking.dk eller 89 87 50 30 med dit ordrenummer så hjælper vi dig videre. Det kan være at du har bestillingsvarer i din ordre og dermed er leveringstiden 7-14 arbejdsdage. Dette kigger vi på når vi har modtaget dit ordrenummer via mail eller telefon.

Ønsker dig en fin dag.