650 total
Quality and designs were unique even though I’ve had some of their chains break. Fortunately the lifetime warranty is real and they replaced it no issues. Never had any problems with their rings though, those are so sick.
Date of experience: March 27, 2024
Looks so much better in person. Solid design and really well built. I was never into pearls but this piece may have changed my mind. Going to get a matching bracelet next.
Date of experience: February 11, 2024
I placed an order for a necklace thinking it would arrive in 5 days as it says on the website. 2 weeks later it still hadn't arrived, so I reached out to their support. Seems they were having some stock issues and offered a discount on my order. It arrived a week later and honestly I couldn't be happier with the pendant. It's a shame there's such a wait for it.
Date of experience: March 17, 2024
Bought a gold necklace for my sons 20th. It arrived just days before, and it was packaged really well. The quality was great and it feels heavy. My son loved it! Great place for jewelry
Date of experience: January 26, 2024
Chains arrived without a void pendant. Sent three emails to support and only got a reply after 2 weeks. Then they sent out the pendant and I got it in three days. Not the best experience but the product is good.
Date of experience: January 28, 2024
Scam. You will never receive your products, they will email you a confirmation that your items have shipped but there will be no tracking, the items will never come. Reporting to BBB and will charge back advise everyone not to order from this company and do the same
Date of experience: April 01, 2024
Reply from Gasper.co
Hello David,
We are sorry you are not completely satisfied with your recent purchase from Gasper.co. Please send us an email to support@gasper.co so we can assist you with your concern.
Again, we apologize for any inconvenience and we hope that we can serve you better next time.
Thanks,
Gasper.co
I was waiting for the Touch of god ring to be restocked and I immediately bought it once it did. The packaging is amazing an the ring was worth the wait. Definitely recommend!
Date of experience: February 11, 2024
Was told I had shipping info but was never given it. Then waited ten days for customer service to give shipping info or update my order. Never did so I cancelled my order.
Date of experience: April 02, 2024
Reply from Gasper.co
Hello Joseph,
We are sorry you are not completely satisfied with your recent purchase from Gasper.co. We checked your order and it has already been canceled and refunded per your request.
We have sent you an email to assist you with your concerns and hope to hear from you soon.
Again, I apologize for any inconvenience this has caused you.
Thanks,
Gasper.co
Good delivery service, never had an issue. I bought a couple of big orders and they give out really nice discounts for repeat buyers!
Date of experience: January 22, 2024
I was initially very interested in the product I purchased - despite reading some reviews about processing times, lack of tracking, etc. Gasper advertises on their website that it will take 1-3 business days to process shipping and provide a tracking number, even though I received an email the day of saying that the item had “shipped.” I reached out after a couple business days to verify, and was told it was still processing. On the 5th business day, I contacted again asking for a tracking number or update to the status of my order, as shipping assured the item in 2-5 business days. On the 6th business day, I received a response saying that the item is actually out of stock due to “recent huge demand” and was given the option to cancel and refund which I requested and hope will be processed in a timelier manner. However, this seems to be a trend with this company, as those were the very red flags that other reviewers highlighted - in that I’ve read multiple reviews of people discussing radio silence from this company about shipping their item, and the response back from Gasper is typically that it is ‘due to huge demand.’ If this is truly the case, then Gasper needs to be transparent with its customers, instead of continuing to advertise and offer all of these discounts and deals for its jewelry. They need to put out a statement, explaining HOW they plan to meet this demand, instead of continuing to hide behind the answer. They also need to update their shipping policy to be honest about the fact that you are very unlikely to see your item shipped on time, nor will you be provided a tracking number. This was a very frustrating experience, and Gasper needs to do better if they want to survive.
Date of experience: April 22, 2024
Reply from Gasper.co
Hello, Colton!
First of all, we understand that this may be disappointing, and we apologize for any inconvenience this may have caused you. We value your support as a customer of Gasper, and we strive to provide the best experience possible.
We have sent you an email so we can assist you with your concern and hope to hear from you soon.
Thanks,
Gasper.co
I’ve been looking for this specific ring for months. The one I bought is exactly what I was looking for my husband. The quality is perfect and delivery was quick!
Date of experience: February 06, 2024
I ordered items from them and never received then. I attempted to make contact with them a they never got back to me until I called me credit card company to do a charge back. Then they finally responded saying they would send the items once the charge back was removed.
When I removed the chargeback I tried to get in contact with them again only to given silence again and still no product. This place is a scam to take your money.
Date of experience: March 25, 2024
Reply from Gasper.co
Hello Thien,
I understand your frustration and I sincerely apologize for the inconvenience you have experienced.
We have sent you an email so we can assist you with your order.
Again, I apologize for any inconvenience.
Thanks,
Gasper.co
Not the usual cookie cutter designs, I love it! Shopped here many times, always interested to see what they come up with.
Date of experience: February 27, 2024
There were some problems with shipping but customer service has generally been fairly responsive and the products were high quality and looked really good.
Date of experience: March 13, 2024
Reply from Gasper.co
Hello Yuvraj,
We understand your frustration and we sincerely apologize for the inconvenience you have experienced.
Concerning the missing item/s in your order, please email us at support@gasper.co so we can assist you with your concern.
And again, we are very sorry for the inconvenience and hope to hear from you soon.
Thanks,
Gasper.co Team
Good products but my snake chain arrived in just a plastic bag which makes it appear quite cheap. Would be good to have a box for gifting.
Date of experience: March 03, 2024
Great pieces at an affordable price. Purchased a few items from gasper. After a year of constant wear my chain broke and because it is backed by lifetime warranty, I emailed them about the issue. Sent a pic over of the damage and they sent a replacement within 3 days. Quick and reliable service, very pleased.
Date of experience: February 22, 2024
Reply from Gasper.co
Hello, Carl!
Thank you for the 5-star review. We are so glad to hear that your broken chain was replaced at once. We look forward to welcoming you back for your next shopping experience online.
Thanks,
Gasper.co
Fast delivery. Very high quality products, will be ordering again soon!
Date of experience: February 18, 2024
Found gasper.co through and Instagram ad and thought I’d check it out. Was a little skeptical at first but turns out I was worried for nothing. Didn’t run into any issues. I ended up receiving my package on the expected delivery day. I purchased 3 chains and a gold pendant and am pretty happy with the quality. Will likely do more shopping there in the future.
Date of experience: February 07, 2024
Reply from Gasper.co
Hi, Robert!
We appreciate the feedback! We’re so happy you loved your experience and we look forward to welcoming you back.
We hope that you will shop with us again.
Scam. Had a recent orders. Still no shipping details. Impossible to track order. Will report this to BBB. Also will report their FB/IG too
Date of experience: April 05, 2024
Reply from Gasper.co
Hello Richard,
We are sorry to hear that you still have not received your order. Upon checking your order details, it shows that your order was placed on Apr 5 and our order processing is 1-3 business days.
We have sent you an email so we can assist you with your order.
Again, I apologize for any inconvenience this has caused you.
Thanks,
Gasper.co
I am absolutely thrilled with the exquisite craftsmanship and attention to detail displayed in the jewelry pieces created by this talented maker. Each piece is a true work of art, showcasing a perfect blend of creativity and elegance. The quality of materials used is exceptional, and the customer service provided was top-notch. I highly recommend this jewelry maker to anyone looking for unique and stunning pieces that truly stand out. !
Date of experience: March 07, 2024
Reply from Gasper.co
Thank you so much for your kind words, Mike! We work hard to meet expectations like yours and we hope that you will shop with us again.
Thanks,
Gasper.co
