Microsoft Windows Server 2008 R2 - HP
Microsoft Windows Server 2008 R2 - HP
Microsoft Windows Server 2008 R2 - HP
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Overview<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> builds on the award-winning foundation of <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong>, expanding existing technology and adding<br />
new features to enable organizations to increase the reliability and flexibility of their server infrastructures. New virtualization tools,<br />
Web resources, management enhancements, and exciting <strong>Windows</strong> 7 integration help save time, reduce costs, and provide a platform<br />
for a dynamic and efficiently managed data center. Powerful tools such as Internet Information Services (IIS) version 7.5, updated<br />
<strong>Server</strong> Manager and Hyper-V platforms and <strong>Windows</strong> PowerShell version 2.0 combine to give customers greater control, increased<br />
efficiency, and the ability to react to front-line business needs faster than ever before. For more information, please visit:<br />
http://www.microsoft.com/windowsserver<strong>2008</strong>/en/us/default.aspx<br />
ProLiant server and option products are rigorously tested and certified for <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong>. For a complete list of supported<br />
ProLiant servers, visit the OS support matrix at: www.hp.com/go/wincert.<br />
<strong>HP</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong><strong>R2</strong> OEM licenses are available for purchase from <strong>HP</strong> or your local authorized reseller.<br />
Available OEM licenses: Standard Edition with Hyper-V, Enterprise Edition with Hyper-V, Datacenter Edition (2P/4P/8P)) with<br />
Hyper-V, Web <strong>Server</strong><br />
NOTE: Please see the "Virtualization" section in the Product Features section for additional information regarding Hyper-V.<br />
All <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> kits include:<br />
x64 DVD media<br />
CALs or Client Access Licenses: 5 Client Access Licenses for Standard Edition, 10 or 25 Client Access Licenses for Enterprise<br />
Edition. Client licenses are not required for Web <strong>Server</strong>.<br />
Certificate of Authenticity (COA) - Sticker that contains your product key and is affixed to your server. The COA is your<br />
proof of license for the operating system.<br />
From <strong>HP</strong>: Available for purchase at the time of your ProLiant server purchase as pre-installed on select <strong>HP</strong> ProLiant servers or<br />
Non-preinstalled (drop in the box) with the operating system DVDs included with the server. Client access licenses (CALs) are<br />
also available for purchase in addition to your server purchase or for a later purchase. Please be sure to review the minimum and<br />
maximum system requirements for <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> at the <strong>Microsoft</strong> website listed above.<br />
From your local authorized reseller: Available for purchase with your preferred ProLiant server as a <strong>Windows</strong> Reseller Option Kit<br />
or ROK.<br />
<strong>HP</strong> OEM License Activation requirements:<br />
Reseller Option Kit product licenses and OEM customers who have replaced their motherboards as result of warranty will require<br />
activation of their licenses directly with <strong>Microsoft</strong>. Customers will receive an activation alert upon installation of the OS and have<br />
30-days from OS installation to complete the activation. Activation requires the following simple steps: Select activation via<br />
phone or internet, provide the product key, and license is confirmed and activated. For more information on <strong>Microsoft</strong> license<br />
activation, visit http://www.microsoft.com/piracy/mpa.aspx<br />
NOTE: For more information on <strong>HP</strong>'s offering of <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> products, go to: http://www.hp.com/go/ws08r2<br />
What's New<br />
Adding the new part numbers of the <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> Downgrade Kits.<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Overview<br />
Models<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Standard Edition<br />
Pre-Installed on ProLiant <strong>Server</strong>s<br />
NOTE: All Standard Edition part numbers include 5 Client Access Licenses, x64 DVD media and COA. Sold only as a<br />
configurable option with a ProLiant server purchase. Multilanguage SKU xxx-291 is available for APJ region.<br />
Multilanguage SKU xxx-B21 is available for EMEA and Americas.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Standard Edition 589248-xxx<br />
Language Code Key for<br />
589248-xxx<br />
xxx = 291<br />
xxx = AA1<br />
xxx = B21<br />
xxx = 292<br />
English, Japanese<br />
Simplified Chinese<br />
English, French, Italian, German, Spanish<br />
Japanese<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Standard Edition, Academic Edition (Available in the US only for Government and<br />
Educational institutions, English Only)<br />
<strong>Windows</strong> Web <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
OS Not Pre-Installed<br />
NOTE: English, Includes x64 DVD media and COA. Sold only sold as a configurable option with a ProLiant server<br />
purchase.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Standard Edition<br />
OS Not Pre-Installed<br />
NOTE: All Standard Edition part numbers include 5 Client Access Licenses, x64 DVD media and COA. Sold only as a<br />
configurable option with a ProLiant server purchase. Multilanguage SKU xxx-291 is available for APJ region.<br />
Multilanguage SKU xxx-B21 is available for EMEA and Americas.<br />
589249-001<br />
589250-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Standard Edition 589253-xxx<br />
Language Code Key for<br />
589253-xxx<br />
xxx = 291<br />
xxx = AA1<br />
xxx = B21<br />
xxx = 292<br />
English, Japanese<br />
Simplified Chinese<br />
English, French, Italian, German, Spanish<br />
Japanese<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Standard Edition, Academic Edition (US Only) 589254-001<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Enterprise Edition<br />
OS Not Pre-Installed with 10 CALs<br />
NOTE: All Enterprise Edition part numbers include 10 client access licenses, x64 DVD media, and COA. Sold only as a<br />
configurable option with a ProLiant server purchase. Multilanguage SKU xxx-291 is available for APJ region.<br />
Multilanguage SKU xxx-B21 is available for EMEA and Americas.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Enterprise Edition 589255-xxx<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Overview<br />
Language Code Key for<br />
589255-xxx<br />
xxx = 291<br />
xxx = AA1<br />
xxx = B21<br />
xxx = 201<br />
xxx = 292<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Enterprise Edition<br />
OS Not Pre-Installed with 25 CALs<br />
English, Japanese<br />
Simplified Chinese<br />
English, French, Spanish<br />
Brazilian Portuguese<br />
Japanese<br />
NOTE: All Enterprise Edition part numbers include 25 client access licenses, x64 DVD media, and COA. Sold only as a<br />
configurable option with a ProLiant server purchase. Multilanguage SKU xxx-291 is available for APJ region.<br />
Multilanguage SKU xxx-B21 is available for EMEA and Americas.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Enterprise Edition 604967--xxx<br />
Language Code Key for<br />
604967-xxx<br />
xxx = B21<br />
xxx = 291<br />
xxx = 292<br />
xxx = AA1<br />
English, French, Spanish<br />
English, Japanese<br />
Japanese<br />
Simplified Chinese<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Datacenter Edition (Not Pre-installed)<br />
NOTE: All Datacenter Edition part numbers include x64 DVD media and COA. Sold only as a configurable option with<br />
a ProLiant server purchase.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Datacenter Edition 2p Non Preinstall 589251-xxx<br />
Language Code Key for<br />
589251-xxx<br />
xxx = B21<br />
xxx = 201<br />
xxx = 291<br />
English<br />
Brazilian Portuguese<br />
Japanese<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Datacenter Edition 4p Non Preinstall - English 605183-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Datacenter Edition 4p Non Preinstall - Japanese 589252-291<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Datacenter Edition 8p Non Preinstall - English 605186-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Standard Edition Reseller Option Kit<br />
NOTE: Available for purchase from your local <strong>HP</strong> authorized reseller. Standard Edition includes 5 Client Access<br />
Licenses, x64 DVD media, and COA. Reseller must affix the COA to the server and may preinstall the OS before<br />
delivery of the server. Multilanguage SKU xxx-371 is available for APJ region. Multilanguage SKUs xxx-021 and xxx-<br />
421 are available for EMEA. Multilanguage SKU xxx-B21 is available for EMEA and Americas.<br />
Language Code Key for<br />
589256-xxx<br />
xxx = B21<br />
xxx = 371<br />
xxx = AA1<br />
xxx = AB1<br />
xxx = 021<br />
xxx = 421<br />
xxx = 201<br />
xxx = 292<br />
English, French, Italian, German, Spanish<br />
English, Japanese, Korean<br />
Simplified Chinese<br />
Traditional Chinese<br />
Russian, Portuguese, Dutch, Swedish<br />
Polish, Turkish, Czech, Hungarian<br />
Brazilian Portuguese<br />
Japanese<br />
589256-xxx<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Overview<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Enterprise Edition Reseller Option Kit with 10 CALs<br />
NOTE: Available for purchase from your <strong>HP</strong> local authorized reseller. Enterprise Edition includes 10 client access<br />
licenses, x64 DVD media, and COA. Reseller must affix the COA to the server and may preinstall the OS before<br />
delivery of the server. Multilanguage SKU xxx-291 is available for APJ region. Multilanguage SKU xxx-021 is<br />
available for EMEA. Multilanguage SKU xxx-B21 is available for EMEA and Americas.<br />
Language Code Key for<br />
589257-xxx<br />
xxx = B21<br />
xxx = 021<br />
xxx = 291<br />
xxx = AA1<br />
xxx = AB1<br />
xxx = AD1<br />
xxx = 292<br />
English, French, Spanish<br />
German, Italian, Russian<br />
English, Japanese<br />
Simplified Chinese<br />
Traditional Chinese<br />
Korean<br />
Japanese<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Enterprise Edition Reseller Option Kit with 25 CALs<br />
NOTE: Available for purchase from your <strong>HP</strong> local authorized reseller. Enterprise Edition includes 25 client access<br />
licenses, x64 DVD media, and COA. Reseller must affix the COA to the server and may preinstall the OS before<br />
delivery of the server. Multilanguage SKU xxx-291 is available for APJ region. Multilanguage SKU xxx-021 is<br />
available for EMEA. Multilanguage SKU xxx-B21 is available for EMEA and Americas.<br />
Language Code Key for<br />
604968-xxx<br />
xxx = B21<br />
xxx = 021<br />
xxx = 291<br />
xxx = AA1<br />
xxx = AB1<br />
xxx = AD1<br />
xxx = 292<br />
English, French, Spanish<br />
German, Italian, Russian<br />
English, Japanese<br />
Simplified Chinese<br />
Traditional Chinese<br />
Korean<br />
Japanese<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> Datacenter Edition 2p Reseller Option Kit<br />
NOTE: Available for purchase from <strong>HP</strong> or your local <strong>HP</strong> authorized reseller. Datacenter Edition includes x64 DVD<br />
media, and COA. Reseller must affix the COA to the server and may preinstall the OS before delivery of the server to<br />
the end-customer.<br />
Language Code Key for<br />
589258-xxx<br />
xxx = B21<br />
xxx = 041<br />
xxx = 051<br />
xxx = 201<br />
xxx = 291<br />
English<br />
German<br />
French<br />
Brazilian Portuguese<br />
Japanese<br />
589257-xxx<br />
604968-xxx<br />
589258-xxx<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Overview<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> - Remote Desktop Services<br />
NOTE: All part numbers include 5 User or Device Client Access License (CAL) Packs (as stated); Sold from <strong>HP</strong> with or<br />
without a ProLiant server.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 5-CAL User Pack (English) 599190-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 5-CAL Device Pack (English) 599191-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> - Client Access Packs<br />
NOTE: All part numbers may include 1 or 5 User or Device Client Access License (CAL) Packs (as stated); Sold from<br />
<strong>HP</strong> with or without a ProLiant server. Multilanguage SKU xxx-371 is available for APJ region. Multilanguage SKU<br />
xxx-B21 is available for EMEA and Americas.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 1-CAL User Pack (English, German, French, Italian, Spanish) 508188-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 1-CAL User Pack (English, Japanese, Simplified Chinese, Traditional Chinese, Korean) 508188-371<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 5-CAL User Pack (English, German, French, Italian, Spanish) 468729-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 5-CAL User Pack (English, Japanese, Simplified Chinese, Traditional Chinese, Korean) 468729-371<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 1-CAL Device Pack (English, German, French, Italian, Spanish) 508191-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 1-CAL Device Pack (English, Japanese, Simplified Chinese, Traditional Chinese, Korean) 508191-371<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 5-CAL Device Pack (English, German, French, Italian, Spanish) 468730-B21<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> 5-CAL Device Pack (English, Japanese, Simplified Chinese, Traditional Chinese, Korean) 468730-371<br />
Downgrade <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> Standard Edition Not Pre-Installed<br />
NOTE: Only available when purchasing WS <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> with an <strong>HP</strong> ProLiant server. 717569-xxx<br />
Language Code Key for<br />
717569-xxx<br />
xxx = B21<br />
xxx = 021<br />
xxx = 041<br />
xxx = 051<br />
xxx = 061<br />
xxx = 071<br />
xxx = 291<br />
xxx = AA1<br />
xxx = AB1<br />
xxx = AD1<br />
English, Italian, Russian, Portuguese,<br />
Dutch, Swedish<br />
English, Turkish, Czech, Polish,<br />
Hungarian<br />
German<br />
French<br />
Italian<br />
Spanish<br />
Japanese<br />
Chinese Simplified<br />
Chinese Traditional<br />
Korean<br />
Downgrade <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> Enterprise Edition Not Pre-Installed<br />
AMS & EMEA Regions<br />
EMEA Region<br />
EMEA Region<br />
AMS & EMEA Regions<br />
EMEA Region<br />
AMS & EMEA Regions<br />
APJ Region<br />
APJ Region<br />
APJ Region<br />
APJ Region<br />
NOTE: Only available when purchasing WS <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> with an <strong>HP</strong> ProLiant server. 717570-xxx<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Overview<br />
Language Code Key for<br />
717570-xxx<br />
xxx = B21<br />
xxx = 041<br />
xxx = 051<br />
xxx = 061<br />
xxx = 071<br />
xxx = 251<br />
xxx = 291<br />
xxx = AA1<br />
xxx = AB1<br />
xxx = AD1<br />
English<br />
German<br />
French<br />
Italian<br />
Spanish<br />
Russian<br />
Japanese<br />
Chinese Simplified<br />
Chinese Traditional<br />
Korean<br />
Downgrade <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> Datacenter Edition Not Pre-Installed<br />
AMS & EMEA Regions<br />
EMEA Region<br />
AMS & EMEA Regions<br />
EMEA Region<br />
AMS & EMEA Regions<br />
EMEA Region<br />
APJ Region<br />
APJ Region<br />
APJ Region<br />
APJ Region<br />
NOTE: Only available when purchasing WS <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> with an <strong>HP</strong> ProLiant server. 717571-xxx<br />
Language Code Key for<br />
717571-xxx<br />
xxx = B21<br />
xxx = 291<br />
English<br />
Japanese<br />
AMS & EMEA Regions<br />
APJ Region<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Product Features<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> builds on the award-winning foundation of <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong>,<br />
expanding existing technology and adding new features to enable IT professionals to increase the<br />
reliability and flexibility of their server infrastructures. <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> includes many<br />
enhancements that make this release the most robust <strong>Windows</strong> <strong>Server</strong> Web application platform<br />
yet. It offers an updated Web server role, Internet Information Services (IIS) 7.5, and greater support<br />
for .NET on <strong>Server</strong> Core. Design goals for IIS 7.5 concentrated on improvements that enable Web<br />
administrators to more easily deploy and manage Web applications that increase both reliability<br />
and scalability. Additionally, IIS 7.5 has streamlined management capabilities and provides more<br />
ways to customize your Web serving environment.<br />
Virtualization is a major part of today's data centers. The operating efficiencies offered by<br />
virtualization allow organizations to dramatically reduce operational effort and power<br />
consumption. <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> provides the following virtualization types: Client and <strong>Server</strong><br />
virtualization provided by Hyper-V and Presentation virtualization with Remote Desktop Services.<br />
The ongoing management of servers in the data center is one of the most time-consuming tasks<br />
facing IT professionals today. Any management strategy you deploy must support the<br />
management of both your physical and virtual environments. To help with this problem, <strong>Windows</strong><br />
<strong>Server</strong> <strong>2008</strong> <strong>R2</strong> has new features to reduce the ongoing management of <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
and to reduce the administrative effort for common day-to-day operational tasks.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> is capable of unprecedented workload size, dynamic scalability, and<br />
across-the-board availability and reliability. A host of new and updated features will be available,<br />
including leveraging sophisticated CPU architectures, increased operating system<br />
componentization, and improved performance and scalability for applications and services.<br />
Please review the hardware system requirements on the <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> website.<br />
NOTE: For more information on full features of Window <strong>Server</strong> <strong>2008</strong> <strong>R2</strong>, visit:<br />
http://www.microsoft.com/windowsserver<strong>2008</strong>/en/us/default.aspx<br />
Virtualization Virtualization is a major part of today's data centers. The operating efficiencies offered by virtualization<br />
allow organizations to dramatically reduce operational effort and power consumption. <strong>Windows</strong> <strong>Server</strong><br />
<strong>2008</strong> <strong>R2</strong> provides the following virtualization types: Client and <strong>Server</strong> virtualization provided by Hyper-V<br />
and Presentation virtualization with Remote Desktop Services.<br />
<strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> introduces a new version of Hyper-V. Hyper-V in <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
includes a number of core areas of improvement for creating dynamic virtual data centers including<br />
increased availability and performance, improved management, simplified methods for deployment and<br />
new features including live migration.<br />
NOTE: For more information about using your virtualization product keys, see:<br />
http://go.microsoft.com/fwlink/?LinkId=100268.<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Additional Features<br />
Insight Control Edition <strong>HP</strong> ProLiant Essentials Software is a suite of value-add software that offer complete management<br />
solutions for your ProLiant server environment.<br />
Software Technical<br />
Support<br />
Simple server configuration and maintenance via ProLiant SmartStart software (SmartStart<br />
Scripting Toolkit)<br />
Enhanced deployment and server management tools via ProLiant Essentials - Rapid Deployment,<br />
Workload Management, Virtual Machine Management, Vulnerability and Patch Management,<br />
Performance Management Pack software.<br />
Proactive notification/alerting via ProLiant Essentials software, System Insight Manager software,<br />
Integrated Lights-Out board, and SmartStart Subscription Service<br />
NOTE: For more information, visit: http://www.hp.com/go/ice.<br />
Software Technical Support for <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong> is available from <strong>HP</strong> via multiple contact<br />
methods, including electronic media and telephone, for ninety (90) days from date of purchase. Software<br />
Technical Support includes assistance with:<br />
24x7x365 access to technical resources - Connect with <strong>HP</strong> Response Center engineers via<br />
telephone, electronic communication, or FAX for assistance in resolving software implementation or<br />
operations problems. Service is available around the clock every day, including all holidays.<br />
Problem analysis and resolution - <strong>HP</strong> Services provides corrective support to resolve identifiable<br />
and reproducible software product problems, and to help you identify problems that are difficult to<br />
reproduce. You can also receive assistance in trouble-shooting problems and setting configuration<br />
parameters.<br />
Software features and operational support - <strong>HP</strong> provides information on the latest product<br />
features and known problems and solutions, plus operational advice and assistance.<br />
Escalation management - Established escalation procedures enlist specialized expertise from <strong>HP</strong><br />
to <strong>Microsoft</strong> <strong>Windows</strong><br />
Installation advisory - Advisory support is available for help with installation and updating of<br />
standalone applications or products installed in a network environment.<br />
Electronic software information - Access <strong>HP</strong>'s electronic support facility including symptomsolution<br />
database, product descriptions, specifications, technical literature, and more.<br />
Software technical support does NOT include assistance with:<br />
Generating or diagnosing user generated programs or source codes<br />
Installation of non-<strong>HP</strong> products<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Additional Features<br />
Service and Support <strong>HP</strong> Services offers a full portfolio of comprehensive services and cost-saving updates to help you enhance<br />
the performance and availability of software from <strong>HP</strong> and other leading vendors. Services can be<br />
configured for Operating System-only support, or can be configured to support the Operating System plus<br />
the standard <strong>Microsoft</strong> <strong>Server</strong> Applications installed on the server.<br />
<strong>Microsoft</strong> Software<br />
Assurance<br />
Standard Support: Available standard business hours on standard business days, this convenient<br />
<strong>HP</strong> Care Pack service gives your IT team direct access to <strong>HP</strong> IT Response Centers. Experienced<br />
Response Center engineers provide trustworthy advice on issues such as software features and use,<br />
problem diagnosis and resolution, and software defect identification. Any member of your IT staff<br />
can electronically access essential product and support information.<br />
<strong>HP</strong> 24x7 Software Technical Support provides comprehensive round-the-clock services and costsaving<br />
updates to help you enhance the performance and availability of software from <strong>HP</strong> and other<br />
leading vendors.<br />
<strong>HP</strong> Support Plus delivers onsite hardware support and over-the-phone software support 13 hours<br />
per day, 5 days per week. Service coverage encompasses <strong>HP</strong> products and selected multi-vendor<br />
hardware and software.<br />
<strong>HP</strong> Support Plus 24 delivers onsite hardware support and over-the-phone software support<br />
around-the-clock 365 days per year.<br />
<strong>HP</strong> Proactive 24 delivers onsite hardware support and over-the-phone software support, plus<br />
proactive problem identification and solutions recommendation, with remote monitoring, and an<br />
assigned account manager to manage the proactive services.<br />
<strong>HP</strong> Critical Service delivers onsite hardware support and over-the-phone software support, plus<br />
proactive problem identification and solutions recommendation, with remote monitoring, and an<br />
assigned support team to manage the proactive services. The assigned support team will conduct a<br />
pre-assessment of your server environment, working with your IT team to develop a strategy to<br />
align the server environment with your business goals. Quarterly assessments will be conducted to<br />
ensure ongoing alignment with your goals.<br />
<strong>HP</strong> Installation and Startup Services helps ensure that your new <strong>HP</strong> hardware or software is<br />
installed smoothly, efficiently, and with minimal disruption of your IT and business operations.<br />
NOTE: For more information, visit <strong>HP</strong> Care Pack Services at: http://www.hp.com/services.<br />
<strong>Microsoft</strong> Software Assurance (SA) is a way for licensed customers to keep current with the latest, most<br />
innovative <strong>Microsoft</strong> products. Under the SA program, customers acquire the right to access any new<br />
release of a product covered in the agreement during the term of the coverage. Software Assurance now<br />
also includes more benefits for the same price, including problem resolution support during business<br />
hours for covered server products, access to Managed Newsgroups and Online Concierge Chat, and<br />
<strong>Microsoft</strong>'s self-paced training courses.<br />
In order to guarantee eligibility for the most current product releases and "upgrade-like" pricing you will<br />
need to purchase Software Assurance.<br />
NOTE: For more information, please visit:<br />
http://www.microsoft.com/licensing/programs/sa/default.mspx<br />
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QuickSpecs <strong>Microsoft</strong> <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong><br />
Additional Features<br />
<strong>HP</strong> Software Licensing<br />
and Management<br />
Solutions (SLMS)<br />
<strong>Windows</strong> <strong>Server</strong> Catalog<br />
Definition<br />
Environment-friendly<br />
Products and Approach<br />
<strong>HP</strong> SLMS provides prime source licensing fulfillment and software license management solutions for<br />
various <strong>Microsoft</strong> operating systems and applications volume licenses to large multinational enterprise or<br />
domestic companies. <strong>HP</strong> provides a global sales channel for all <strong>Microsoft</strong> program and services and will<br />
work with you to select the program that best suits your needs. <strong>HP</strong> offers three comprehensive <strong>Microsoft</strong><br />
licensing programs: Open, Select and Enterprise License.<br />
NOTE: For more information on <strong>HP</strong> SLMS, visit: http://h71028.www7.hp.com/enterprise/cache/8786-0-0-<br />
0-121.aspx<br />
<strong>Microsoft</strong>'s certification program allows <strong>HP</strong> ProLiant servers a compatibility certification with <strong>Windows</strong><br />
<strong>Server</strong> operating systems. <strong>HP</strong> ProLiant <strong>Server</strong>s listed in the <strong>Windows</strong> <strong>Server</strong> Catalog have been rigorously<br />
tested and certified with <strong>Windows</strong> <strong>Server</strong> <strong>2008</strong> <strong>R2</strong>.<br />
NOTE: For information on ProLiant servers certified for <strong>Windows</strong> server, visit: www.hp.com/go/wincert.<br />
NOTE: For details on <strong>Microsoft</strong>'s server catalog and also a list of <strong>HP</strong> ProLiant certified servers, visit:<br />
www.windowsservercatalog.com.<br />
End-of-life Management<br />
and Recycling<br />
© Copyright 2013 Hewlett-Packard Development Company, L.P.<br />
The information contained herein is subject to change without notice.<br />
<strong>Windows</strong> and <strong>Microsoft</strong> are registered trademarks of <strong>Microsoft</strong> Corp., in the U.S.<br />
Hewlett-Packard offers end-of-life <strong>HP</strong> product return, trade-in, and recycling<br />
programs in many geographic areas. For trade-in information, please go to:<br />
http://www.hp.com/go/green. To recycle your product, please go to:<br />
http://www.hp.com/go/green or contact your nearest <strong>HP</strong> sales office.<br />
Products returned to <strong>HP</strong> will be recycled, recovered or disposed of in a<br />
responsible manner.<br />
The EU WEEE directive (2002/95/EC) requires manufacturers to provide<br />
treatment information for each product type for use by treatment facilities.<br />
This information (product disassembly instructions) is posted on the Hewlett<br />
Packard web site at: http://www.hp.com/go/green. These instructions may be<br />
used by recyclers and other WEEE treatment facilities as well as <strong>HP</strong> OEM<br />
customers who integrate and re-sell <strong>HP</strong> equipment.<br />
The only warranties for <strong>HP</strong> products and services are set forth in the express warranty statements accompanying such products and<br />
services. Nothing herein should be construed as constituting an additional warranty. <strong>HP</strong> shall not be liable for technical or editorial<br />
errors or omissions contained herein.<br />
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