Maintenance Manual - Datamax-O'Neil

Maintenance Manual

Copyright Information: 

CG Triumvirate is a trademark of Agfa Corporation. 

CG Times, based upon Times New Roman under license from The Monotype Corporation. 

Firmware (Software) Agreement: 

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for use only 

on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit any other 

person or party to, duplicate or copy the Firmware or the information contained in the non-volatile or 

programmable memory. The firmware (Software) is protected by applicable copyright laws and Licensor retains all rights 

not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, 

incidental, economic, special, or consequential damages, arising out of the use or inability to use the Firmware 

(Software). 

WARNING 

Lithium Battery: There is a danger of explosion or fire if the battery is incorrectly replaced. Replace only 

with the same or equivalent type recommended by the manufacturer. Discard used batteries according to 

the manufacturer’s instructions. 

Information in this document is subject to change without notice and does not represent a commitment on the part of 

Datamax-O’Neil. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose 

other than the purchaser's personal use, without the expressed written permission of Datamax-O’Neil. 

All rights reserved. Printed in the United States of America 

Part Number 88-2322-01 Rev. G 

COPYRIGHT © 2010, DATAMAX-O’NEIL

Contents 

1 Overview 

2 

Adjustments and Maintenance 

3 Troubleshooting 

4 

5 

Removal and Replacement 

Printer Assemblies 

i

1 

Overview 

1.0 Introduction ........................................................................................................... 1 

1.1 About the Printer ................................................................................................... 2 

i

Overview 

1.0 Introduction 

This manual is intended for use by qualified service personnel in the maintenance and repair of W-Class 

printers (hereafter referred to as ‘the printer’). It primarily includes technical information relating to the 

printer’s electrical and mechanical components. If necessary, refer to the following documents for 

additional printer information (available for download at http://www.datamax-oneil.com/): 

For operating information, reference the Operator’s Manual, part number 88-2245-01. 

 

For software language documentation, reference the Class Series Programmer’s Manual, part 

number 88-2316-01. 

Important Information: 

The exclamation point inside an equilateral triangle is intended to alert the technician to 

the presence of important operating, maintenance or servicing information. Always, as 

with all electrical equipment, follow basic safety precautions to avoid personal injury or 

printer damage. 

1-1

Overview 

1.1 About the Printer 

The following drawing highlights the user-assessable components of the printer. 

1-2

2 

Adjustments 

and Maintenance 

2.0 Introduction........................................................................................................... 1 

2.1 Media Sensor Calibration ..................................................................................... 1 

2.1.1 Quick Calibration ....................................................................................... 1 

2.1.2 Standard Calibration .................................................................................. 2 

2.1.3 Advanced Entry Calibration ....................................................................... 5 

2.2 Printhead Adjustments ....................................................................................... 10 

2.2.1 Leveling Cam Adjustment ........................................................................ 10 

2.2.2 Pressure Adjustment ............................................................................... 12 

2.2.3 Burn Line Adjustment............................................................................... 13 

2.2.4 Voltage Adjustment.................................................................................. 15 

2.3 Ribbon Shield Adjustment .................................................................................. 18 

2.4 Maintenance....................................................................................................... 20 

2.4.1 Cleaning the Printhead ............................................................................ 21 

2.4.1.1 Cotton Swab Procedure ............................................................ 22 

2.4.1.2 Cleaning Card Procedure.......................................................... 23 

2.4.1.3 Cleaning Film Procedure........................................................... 24 

2.4.2 Cleaning the Platen Roller ....................................................................... 26 

2.4.3 Cleaning the Media Sensor & the Media Path ......................................... 27 

2.4.4 Cleaning the Exterior Surfaces ................................................................ 28 

i

2.4.5 Cleaning the Cutter.................................................................................. 29 

2.4.5.1 Light-Duty Cutter...................................................................... 29 

2.4.5.2 Standard Cutter ....................................................................... 31 

2.4.6 Cleaning the Fan Filter............................................................................. 33 

2.5 Application Version Updates............................................................................... 35 

2.5.1 Updating from Ready Mode ..................................................................... 35 

2.5.2 Updating from Download Mode ............................................................... 36 

2.5.3 Possible Problems during an Update....................................................... 37 

2.6 Boot Loader Program Updates........................................................................... 38 

2.7 Resetting the Printer........................................................................................... 39 

2.7.1 Soft Reset ................................................................................................ 39 

2.7.2 Level One Reset ...................................................................................... 39 

2.7.3 Level Two Reset ...................................................................................... 39 

ii


2.0 Introduction 

This section covers the necessary maintenance and alignment procedures for the printer. 

2.1 Media Sensor Calibration 

This printer can use many different media compositions, configurations and colors. In addition to 

adjusting the Media Sensor and selecting the ‘SENSOR TYPE,’ to ensure that each label is detected 

correctly and reliably, calibration is required. There are three different calibration methods. 

2.1.1 Quick Calibration 

This is the easiest calibration method and should work for most die-cut and reflective media types. 

 

This procedure is not required for continuous media. If ‘Uncalibrated’ is displayed, follow the Standard 

Calibration procedure in Section 2.1.2. 

Perform a Quick Calibration as follows: 

Ensure that media is loaded, that the Media Sensor is adjusted, and that the printer is idle. 

Press and hold the Key. The printer will begin advancing media; allow at least one label 

gap or mark to pass through the sensor. 

Upon successful completion, ‘CALIBRATION COMPLETE’ will be displayed, the printer will feed to the 

next label TOF and ‘READY’ will be displayed. (A ‘WARNING LOW BACKING’ message may appear if 

using notched media or media on a transparent liner; however, the calibration was successful). 

Note: Die-cut media containing large gaps may require a change in the ‘PAPER OUT DISTANCE’ setting; see 

the Operator’s Manual for details. 

Calibration Hints: In certain cases, the printer may have trouble differentiating between the label and 

liner. 

If ‘CANNOT CALIBRATE’ is displayed, or if the printer stops feeding mid-label then try the following: 

Press and hold the 

Key to allow two gaps (or marks) to pass through under the sensor. 

If ‘CANNOT CALIBRATE’ is displayed again, or if the printer stops feeding mid-label then try the 

following: 

Press and hold the Key to allow three or more gaps (or marks) to pass through the sensor. 

If this method fails, use the Standard Calibration method described in Section 2.1.2. 

2-1


2.1.2 Standard Calibration 

During the Standard Calibration process, the printhead assembly can be raised for visual access to the 

media and media sensor. In addition, displayed sensor readings can be used to indicate the best position 

over the media. These features are helpful when using small, position-critical TOF notches or marks. 

Three readings are required: 

 

 

 

Empty: No media in the sensor. 

Gap (or Mark): Only the backing, notch, or reflective mark in the sensor. 

Paper: The label (with the liner attached) in the sensor. 

Make sure media is loaded and that the appropriate Sensor Type has been selected, then perform the 

Standard Calibration as follows: 

Step Action Displayed Message Comment 

1 Turn ‘On’ the printer. 

 

Wait for the printer to initialize 

(about six seconds) before 

proceeding. 

2 Press the Key. 

Raise the printhead 

assembly. 

 

 

 

You are entering Menu Mode. 

3 Press the Key to 

enter the Media Settings 

menu. 

 

 

 

See the Operator’s Manual for 

menu layout details. 

4 Press the Key and 

scroll to ‘SENSOR 

CALIBRATION’. 

 

 

 

Press the 

procedure. 

Key to abort this 

5 Press the Key. 

 

You are beginning the standard 

calibration procedure. 


Remove the media from the 

Media Sensor then press 

any key. 

 

 

 

This sets the parameter for the 

‘empty’ value. 

Where ‘yyy’ is a numerical value 

representing the current sensor 

reading. 

2-2


Standard Calibration (continued) 


7 Proceed according to media 

type: 

Die-cut media: Peel media 

from the backing and then 

reinsert the backing into 

the sensor; adjust the 

Sensor Eye Mark near the 

center of the backing 

material. Press any key to 

continue. 

Notched media: Adjust the 

Sensor Eye Mark over the 

center of the notch. Press 

any key to continue. 

Reflective media: Adjust 

the Sensor Eye Mark over 

the center of the facedown 

black mark. Press any key 

to continue. 

Continuous media: Go to 

Step 8. 

 

 

Or, for reflective media: 

 

 


‘gap’ or ‘mark’ value. 



reading: useful in locating the best 

sensor position. 

Note: Never position the sensor 

over a perforation when recording a 

sensor reading. 

Note: Do not move the position of the Media Sensor after it has been adjusted. 

8 Position a label (and 

backing, if any) under the 

Sensor Eye Mark. Press any 

key to continue. 

Note: If using preprinted 

media, ensure the label area 

under the sensor is free of 

preprinted text, graphics or 

borders. 

 

 


‘paper’ value. 



reading. 

2-3


Standard Calibration (continued) 


9 Observe the message on the 

display. 

 

 


The calibration was successful. If 

another message was displayed, 

see the note below. 

 

 

Or, for continuous media: 

 

 

 

10 Exit the menu tree by 

repeatedly pressing the 

Key. 

If using gap or reflective 

media, press and hold the 

Key and allow 

at least one label gap (or 

mark) to advance under the 

sensor. 

 

 

The printer is now ready to begin 

printing. 

If this calibration was not 

successful, go to Section 2.1.3. 

Note: A ‘WARNING LOW BACKING’ message indicates that the calibration was successful with notched media or 

media on a transparent liner; for all possible messages, see Section 3.1. 

2-4


2.1.3 Advanced Entry Calibration 

Advanced Entry Calibration is an alternate calibration method for special-case media types only. This 

procedure has two parts: (1) recording sensor readings using differing algorithms and, (2) selecting, resampling, 

and manually entering calibration values. 

 

Advanced 

Entry Calibration will override all previous calibration settings; use this method only when 

Standard Calibration has failed. 

Make sure media is loaded and that the appropriate Sensor Type has been selected, then perform 

the Advanced Entry Calibration as follows: 


1 Turn ‘On’ the printer. 

 

Wait until the printer initializes 

(about six seconds). 


Raise the printhead 

assembly. 

 

 

 

You are entering Menu Mode. 


enter the Media Settings 

menu. 

 

 

 

See the Operator’s Manual for 

menu layout details. 

4 Press the Key and 

scroll to ‘SENSOR 

CALIBRATION’. 

 

 

 

Press the 

this procedure. 

Key to abort 


 

You are entering the calibration 

submenu. 


scroll to ‘ADVANCED 

ENTRY’. 

 

 

You are entering Advanced Entry 

Calibration. 


 

 

Press the 

this procedure. 

Key to abort 

2-5


Advanced Entry Calibration (continued) 



 

 

You are beginning the Advanced 

Entry Calibration. 


Place the label under the 

Sensor Eye Mark and 

lower the printhead 

assembly. 

 

 

-Or- 

 

 

If using preprinted media, ensure 

the label area under the sensor is 

free of preprinted text, graphics, 

borders or perforations. 

Note: 

Do NOT move the position of the Media Sensor after it has been adjusted. 


select the setting (denoted 

by an ‘*’). Record this 

sensor reading (the ‘yyy’ 

value) as a Label Value in 

a table similar to the one 

shown below. 

Next, press the 

Key to increment the Gain 

Number. 

Repeat this step for each 

of the Gain Numbers (00- 

32). 

 

 

-OR- 

 

 



reading: useful in locating the best 

sensor position. 

Note: Never position the sensor 

over a perforation when recording a 

sensor reading. 

Sample table: 

Use a list similar to 

the one shown right, 

with enough rows to 

record the data for 

each of the 33 Gain 

Numbers. 

Gain Label 

Number Value 

00 255 

01 

02 

… 

32 

TOF 

Value 

Difference 

Value 

2-6




11 Proceed according to your 

media type: 

Die-cut stock: strip the 

media from the backing and 

then reinsert it into the 

sensor; adjust the Sensor 

Eye Mark over the center 

of the backing. 

Notched stock: adjust the 

Sensor Eye Mark over the 

center of the notch. 

Reflective stock: Adjust 

the Sensor Eye Mark over 

the center of the facedown 

black mark. 

Press the Key to 

select the setting and then 

record the sensor reading in 

your table as a TOF Value. 

Next, press the 

Key to increment the Gain 

Number. 

Repeat for each of the Gain 

Numbers (00-32). 

 

 


 

 



reading. 

12 From the data collected in 

Steps 10 and 11, where 

both the sensor readings 

are above 20, subtract each 

Label Value from the 

corresponding TOF Value. 

Record these as Difference 

Values. 

From the resulting list, find 

the largest Difference 

Value (see example 

below). Its associated Gain 

Number is the best 

algorithm for your media. 

 

 


 

 

Both sensor readings must be 

above 20. 

2-7



For example, if your 

compiled data had 

the values shown in 

this table, Gain 

Number 8 would be 

chosen because it 

has the highest 

Difference Value 

(146), where both 

the Label Value and 

the TOF Value are 

above 20. 

Gain 

Number 

Label 

Value 

TOF 

Value 

Difference 

Value 

00 255 254 1 

01 251 240 11 

02 241 213 28 

03 231 182 49 

04 219 150 69 

05 212 119 93 

06 200 88 112 

07 189 58 131 

08 178 32 146 

09 167 19 N/A 

10 156 17 N/A 

… … … … 

31 116 14 N/A 

32 112 14 N/A 


13 Using the Key, 

select the Gain Number 

determined in Step 12. 

Press the Key to 

select the setting. 

 

 


 

 

This example uses Gain Number 

8. 

Selection is denoted with an ‘*’. 

14 Place the media in the 

Media Sensor. Record the 

sensor reading and label it 

‘P’ (paper). 

Place the backing, mark, or 

notch in the sensor. Record 

the reading and label it ‘G’ 

or ‘M’ (Gap or Mark). 

Remove all media. Record 

the reading and label it ‘E’ 

(Empty). 


Then press the 

Key. 

 

 


 

 

 

 



reading. 

The sensor readings must be 

manually entered into the printer 

now. 

2-8



For example, at Gain Number 8, 

these were the sensor readings for 

each of the media conditions. 

(Actual readings will vary.) 

Paper Gap (or Mark) Empty 

198 084 014 



Using the or the 

Key, set the 

‘Paper’ level to the value 

determined in the previous 

step. Press the Key 

to set the entry (indicated 

by the ‘*’) and advance the 

menu. 

Repeat for the ‘Gap’ (or 

‘Mark’) and ‘Empty’ 

levels. 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

The selection will flash and the 

display heading will change to 

indicate the item for entry. 

17 After all entries have been 

made, press the 

Key to back out of the 

menu and then press the 

Key to save the 

settings and return to the 

Ready Mode. 

 

 

From ‘READY’, press the 

Key to advance to the 

next label TOF. 

Note: If the Advanced Entry Calibration fails, try the following procedure: 

Re-enter the menu system. Go to Media Settings Calibration Advanced Entry 

Sensor Gain and lower the selected Gain Setting number by one (to make the sensor less sensitive). 

Select the new Gain Setting, save the changes, exit the menu, and then test your media. Repeat the 

procedure until a usable media setting is obtained. 

2-9


2.2 Printhead Adjustments 

2.2.1 Leveling Cam Adjustment 

To maintain even print pressure across a wide range of media widths, the printer features a Printhead 

Leveling Cam. This cam offsets the right side of the Printhead Assembly. It is numbered for your 

reference. However, these numbers do not correspond to specific media widths: one is the highest setting, 

while nine is the lowest. Make this adjustment when using media that is less than the full width of the 

Platen Roller, as follows: 

With the printer ‘On’, and media loaded (including ribbon, if transfer printing), download a label 

format or use one of the resident formats 

Begin printing the batch of labels. Examine the right side of the printed labels. 

Rotate the Printhead Leveling Cam until even print is achieved (see examples next page). 

2-10


Example 1 – Over adjustment of the cam: 

Too much adjustment produces an image that fades across the label. To 

correct this, decrease the setting of the Leveling Cam. 

Example 2 – Correct adjustment of the cam: 

Proper adjustment produces a complete image, with even print contrast across 

the label (see note below). 

Note: Under-adjustment of the Leveling Cam can cause ribbon wrinkling, lateral 

label movement, and excessive wear on the printhead and platen roller. 

2-11


2.2.2 Pressure Adjustment 

To accommodate a wide variety of media types the Printhead Pressure Adjustment is factory set for most 

media types, so this adjustment should only be made after attempting to improve print quality through the 

use of the heat and/or print speed settings (see the Operator’s Manual for details.). When adjusting, use 

only the minimum pressure necessary for imaging. To increase the pressure, turn the Adjustment Screws 

clockwise; to decrease the pressure, turn the screws counterclockwise. Adjustments should be made 

equally for even pressure across the media. 

Notes: 

(1) Excessive pressure can reduce the service life of the printhead and platen roller. 

(2) Unequal pressure may cause ribbon wrinkle and label tracking problems. 

2-12


2.2.3 Burn Line Adjustment 

 

This adjustment is NOT REQUIRED during a normal printhead replacement. 

The Printhead Burn Line is the row of thermal elements that creates the image on the label. At the factory, 

the Burn Line is adjusted to strict compliance using 6.5-mil (.0065 inch) media, enabling the printer to 

maintain print quality across a majority of media types. 

Depending upon the equipped printing option, the alignment is different. The position of the burn line on 

direct thermal models is over the platen roller vertex for maximum heat transfer. Conversely, the position 

of the burn line on thermal transfer models is slightly forward of the vertex to allow the wax/ink to 

separate easily from the ribbon base film and adhere to the label while hot. 

In extreme cases, when media with a different thickness or rigidity is used (heavy tag stock, for example), 

this relationship can change. To compensate for the change, first try the suggestions in Section 1.5 of the 

Operator’s Manual, and in Sections 2.2.1, and 2.2.2 of this manual. If the print quality remains 

unacceptable, then an adjustment may be required. In most cases, the burn line requires a slight forward 

adjustment for thicker media, while thinner media requires a slight backward adjustment. Adjust the Burn 

Line as follows: 

With media installed (and ribbon, if thermal transfer printing), lower the printhead assembly and 

rotate the Printhead Latch completely back, to the locked position. Disengage the Leveling Cam. 

Loosen the two Anchor Screws. 

Begin printing. Enter the Quick Test Mode then select 100 Print Quality Labels; see the Operator’s 

Manual for details. 

Rotate the Burnpoint Adjustment Screws (making only small changes each time) adjusting for the 

best print quality across the label. 

Note: 

When unevenly adjusted, the print will tend to fade on toward one side of the label. 

Tighten the Anchor Screws. Retest, and repeat if necessary. 

2-13


NEVER force or over tighten the adjustment screws 

CAUTION 

2-14


2.2.4 Voltage Adjustment 

This procedure requires voltage measurement: Use extreme caution. 

CAUTION 

The following conditions will require the adjustment of the printhead supply voltage: 

(1) Replacement of the power supply; 

(2) An inadvertent adjustment of the power supply’s factory setting; or, 

(3) Replacement of the printhead in a W-8306 model printer. 

Note: 

This adjustment is not required during routine printhead replacements in W-6208 and W-6308 model 

printers. 

To adjust the printhead supply voltage perform the following procedure: 

Turn ‘Off’ and unplug the printer. 

Remove the Electronics Cover; see Section 4.1. 

Remove the Power Supply Cover; see Section 4.11. 

Using a DVM set to measure DC voltage, connect the positive lead to Power Supply Connector J2 - 

pin 1 and the negative lead to J2 - pin 10. 

2-15


Raise the Printhead Assembly. Locate and note the Printhead Resistance Value (this location differs 

slightly depending upon the printer model). 

W-6208 and W-6308 models: 

W-8306 models: 

After ensuring that media is loaded, latch the Printhead Assembly in the down position. Plug in and 

turn ‘On’ the printer. 

2-16


Wait for the printer to initialize. After ‘Ready’ is displayed, press the FEED button (this will enable 

the printhead voltage for approximately 30 seconds). While monitoring the DVM, adjust the voltage 

using RP1 on the Power Supply PCB according to the resistance range listed in the appropriate table 

below. 

WARNING 

An over-voltage condition can permanently damage or shorten the life of the 

printhead. 

Printhead Voltage Adjustment Table 

Model Printhead Resistance Range (in ohms) Printhead Supply Voltage (in VDC) 

W6208 

W6308 

W8308 

808 – 843 22.4 

844 – 879 22.9 

880 – 914 23.3 

915 – 950 23.8 

951 – 985 24.2 

986 – 1021 24.7 

1022 – 1056 25.1 

1057 – 1093 25.5 

947 – 978 22.4 

979 – 1012 22.7 

1013 – 1049 23.1 

1050 – 1088 23.5 

1089 – 1130 24.0 

1131 – 1176 24.4 

1177 – 1226 24.9 

1227 – 1281 25.4 

1250 – 1300 23.8 

1350 – 1400 24.0 

1450 – 1500 24.4 

1550 – 1600 25.0 

1650 – 1700 26.2 

1750 – 1800 26.6 

Turn ‘Off’ and unplug the printer. Remove the DVM leads. Reinstall the Power Supply Cover. 

Reinstall the Electronics Cover. 

2-17


2.3 Ribbon Shield Adjustment 

Adjustments for ribbon alignment ensure smooth, taut ribbon flow during the print process. Irregular 

voids that extend diagonally through the printed image may be due to ribbon overlap problems (i.e., 

wrinkling). When troubleshooting a wrinkling problem, always begin by checking the Leveling Cam 

(Section 2.2.1), the Pressure Adjustment (Section 2.2.2), and the Burn Line Adjustment (Section 2.2.3). In 

addition, examine the Platen Roller for signs of build-up or wear, correcting as necessary before 

continuing. If the problem persists, perform the following adjustment: 

Load full width media and ribbon. 

Ensure the Leveling Cam is disengaged; see Section 2.2.1. 

Press the FEED Button several times to normalize the tracking of the ribbon and media. (If label 

tracking is a problem it must be corrected before proceeding, typical causes include uneven printhead 

pressure or a worn platen roller.) 

Enter the Quick Test Mode and select 100 Quick Ribbon Test Labels. 

2-18


Press the 

key to begin printing. Observe the ribbon for rippling or bagging as it travels 

from the Ribbon Shield to the Upper Ribbon Idlers. If the travel is smooth and the printed labels show 

no evidence of ribbon wrinkling, proceed to Step 6. If wrinkling is evident, loosen the Ribbon Shield 

Adjustment Screws and move the either side of the Ribbon Shield ‘up’ or ‘down’ until the ribbon is 

taken up smoothly (without any rippling or bagging) and the printed labels are free of voids due to 

ribbon wrinkle. Without moving the position of the Ribbon Shield, tighten the Ribbon Shield 

Adjustment Screws. Print several labels, repeat if necessary. 

Press the 

key to stop printing. 

Install your normal media and ribbon. Adjust the Printhead Leveling Cam as necessary for narrow 

media. Send your label format to the printer. Examine the printed labels; readjust the Ribbon Shield 

slightly if needed. 

2-19


2.4 Maintenance 

The following list and table detail the recommended items, techniques and schedules to help you safely 

and effectively maintain the printer. No other regular maintenance is required. 

Isopropyl alcohol 

 

 

 

 

 

 

Cotton swabs 

A clean, lint-free cloth 

Soft-bristle brush 

Soapy water/mild detergent 

Compressed air 

Printhead Cleaning Cards and/or Printhead Cleaning Film 

CAUTION 

For your safety and to avoid damaging the printer, turn ‘Off’ and unplug the printer before cleaning. 

Always take proper precautions when using isopropyl alcohol, a flammable liquid. 

Recommended Maintenance Schedule 

Component / Area Cleaning Interval * Method / Supplies 

Printhead 

Platen 

Roller 

Media Sensor / 

Media Path / 

Interior 

Exterior Surfaces 

Thermal transfer media – after each roll of 

ribbon. 

Direct thermal media – after each roll of 

media, or as needed. 

After each roll of labels, after each roll of 

ribbon, or as needed. 

Compressed air or a soft brush. Isopropyl 

alcohol, as needed. Remove all build-up. 

As needed, based on a weekly visual 

inspection. 

Isopropyl alcohol; and, if 

necessary, Printhead Cleaning 

Cards and / or Printhead Cleaning 

Film. See Section 2.4.1. 

Cotton swab or cloth dampened 

with isopropyl alcohol. See 

Section 2.4.2. 

Clean as needed, based on a 

weekly visual inspection. See 


Mild detergent. See Section 2.4.4. 

Cutter 

Option 

Power Supply Fan 

Filter 

*Whichever occurs first. 

After each roll of labels, after each roll of 

ribbon, or as needed. 

Clean as needed, depending upon 

environmental conditions. 

Compressed air and isopropyl 

alcohol dampened cotton swabs. 

See Section 2.4.5. 

Mild detergent. Remove all buildup. 

See Section 2.4.6. 

2-20


2.4.1 Cleaning the Printhead 

CAUTION 

NEVER use a sharp object to clean the Printhead. 

If print quality declines (symptoms can include unreadable bar codes, or streaks through the text and 

graphics), the typical cause is debris build-up on the printhead. Furthermore, if not removed, this build-up 

may lead to premature dot failure. Clean the printhead every time a roll of ribbon has been used. If using 

direct thermal stock, clean the printhead every time a roll of labels has been used, or as needed. To help 

you remember this important maintenance procedure, the printer can be programmed to prompt you for 

cleaning; see the Operator’s Manual for details. 

Faulty Label: 

Instead of consistent patterns, streaks in the direction 

of print indicate a dirty or faulty printhead. 

According to the media, ribbon, and printing parameters used, different methods are recommended for 

cleaning the printhead. In all cases, perform the following preliminary operations before cleaning the 

printhead: 

Preliminary Cleaning Steps: 

Stop printing. Raise the cover, unlock the Printhead Latch and raise the Printhead Assembly. Wait 

for the printhead to cool. 

Remove media and ribbon from the printer. 

Proceed according to your cleaning requirements. 

2-21


2.4.1.1 Cotton Swab Procedure 

This procedure is recommended for printers using direct thermal media, or thermal transfer media with a 

wax ribbon. 

Perform the Preliminary Cleaning Steps, as described in Section 2.4.1. 

Turn ‘Off’ and unplug the printer. Using a Cotton Swab moistened (not soaked) with isopropyl 

alcohol, gently clean the entire Printhead surface, paying special attention to the Burn Line, until all 

build-up is removed. 

Printhead Assembly 

Printhead 

Cotton Swab 

Debris Build-Up 

Burn Line 

Allow the printhead to dry. 

Reinstall media (and ribbon, if needed). Lower the Printhead Assembly and rotate the Printhead Latch 

to the locked position. (If necessary, adjust the Leveling Cam.) Close the cover. Plug in and turn ‘On’ 

the printer. Run several sample labels and examine the print quality. If streaks are still present, go to 

Section 2.4.1.2; otherwise, this completes the procedure. 

2-22


2.4.1.2 Cleaning Card Procedure 

This procedure is recommended for printers using direct thermal media, or thermal transfer media with a 

wax ribbon. Also use this procedure if symptoms continue after the Cotton Swab Procedure (see Section 

2.4.1.1) has been tried. 


Place a Cleaning Card (use part number 70-2014-01 for 6-inch model printers; and, use part number 

70-2013-01 for 8-inch models but insert the cleaning card sideways) under the printhead. 

Lower the Printhead Assembly and lock the Printhead Latch. Disengage the Leveling Cam; see 



Cleaning Card 

Printhead Latch 

Close the cover. Press and hold the Key for approximately four seconds. (As an alternate, 

‘CLEAN HEAD NOW’ can be selected in the menu system.) 

Reinstall media (and ribbon, if necessary). Lock the Printhead Latch. If necessary, adjust the Leveling 

Cam. Close the cover. Run a few sample labels and examine them. If streaking is still present, go to 

Section 2.4.1.3; otherwise, this completes the procedure. 

2-23


2.4.1.3 Cleaning Film Procedure 

This procedure is recommended for printers using a resin ribbon with thermal transfer media, or for 

printers that typically use a Heat Value of 22 or higher. Also use this procedure if symptoms continue 

after the previous cleaning methods have been tried. 


Place a sheet of Cleaning Film (part number 70-2087-02 for 6-inch model printers; and, use part 

number 70-2087-03 for 8-inch models) under the printhead. 

Lower the Printhead Assembly and lock the Printhead Latch. Disengage the Leveling Cam; see 



Cleaning Film 

Printhead Latch 

Close the cover. Press and hold the Key for approximately four seconds. (As an alternate, 

‘CLEAN HEAD NOW’ can be selected in the menu system.) 

2-24


Turn ‘Off’ and unplug the printer. Open the cover, unlock the Printhead Latch, and raise the 

Printhead Assembly. Using a cotton swab moistened (not soaked) with isopropyl alcohol, gently 

clean the entire Printhead surface. Allow the printhead to dry. 


Printhead 

Cotton Swab 

Reinstall media and ribbon. Lower the Printhead Assembly and rotate the Printhead Latch to the 

locked position. If necessary, adjust the Leveling Cam. Close the cover. Plug in and turn ‘On’ the 

printer. Run a few sample labels and examine them; if streaking is still present, see Section 3.2.3. 

2-25


2.4.2 Cleaning the Platen Roller 

CAUTION 

NEVER use a sharp object to clean the Platen Roller. 

A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in 

extreme cases, can cause labels to stick and wrap around the roller. Clean the platen roller as follows: 


Open the access cover. Remove the Tear-Bar, Arc Plate or peel mechanism, if attached. 

Unlock the Printhead Latch and raise the Printhead Assembly. Remove media and ribbon. 

Using a clean, lint-free cloth dampened with isopropyl alcohol wipe the Platen Roller clean. Manually 

rotate the roller to clean the entire surface. Allow the roller to dry. 

Replace the Tear-Bar, Arc Plate or peel mechanism. 

Replace ribbon and media. 

Lower the Printhead Assembly and lock the Printhead Latch. 

Close the access cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking. 

2-26


2.4.3 Cleaning the Media Sensor & the Media Path 

When particles such as paper dust accumulate in the Media Sensor, it can affect the printer’s ability to 

detect labels. If this dust accumulates along the media path, small voids in the text, graphics and bar codes 

can result. A build-up of debris on the Tear Bar or Rewind Plate can impair the movement of media. To 

prevent problems, clean these areas as follows: 

Turn ‘Off’ and unplug the printer. Raise the cover. 

Unlock the Printhead Latch and raise the Printhead Assembly. Remove media and ribbon. 

Ribbon Sheild 

Tear Bar / 

Rewind Plate 

Media Path 

Media Sensor 

Media Guide 

Baseplate 

Using compressed air or a soft brush, clean the Media Path and Baseplate. Also clean the Media 

Sensor, and Tear Bar or Rewind Plate. Use a cotton swab dampened with isopropyl alcohol as needed 

to remove adhesive accumulations. If equipped with the thermal transfer option, clean the Ribbon 

Shield. 

After allowing all of the components to dry, replace ribbon and media. Lower the Printhead Assembly 

and lock the Printhead Latch and close the cover. 

2-27


2.4.4 Cleaning the Exterior Surfaces 

To clean the outside of the printer, never use abrasive cleansers or solvents. The outer surfaces of the 

printer should be cleaned using a general-purpose cleanser. 

Turn ‘Off’ and unplug the printer. Then use a soft cloth or sponge dampened with a general-purpose 

cleanser to wipe the exterior surfaces clean. 

2-28


2.4.5 Cleaning the Cutter 

CAUTION 

Always turn off and unplug the printer when connecting or disconnecting the cutter. Use WD-40 

sparingly. Never spray directly into the cutter or get this solvent in the printer; severe damage may 

result. The cutter blades are SHARP: to avoid injury, keep fingers and other body parts away from 

the cutting surfaces; and to avoid damage, never touch metal objects against the blade surfaces. 

The optional cutter should be cleaned every time a roll of labels has been used. In addition, if the 

performance of the cutter becomes sluggish, cleaning is recommended. Proceed according to the type of 

cutter being cleaned. 

2.4.5.1 Light-Duty Cutter 

Complete the following steps to clean the Light-Duty Cutter: 

Turn ‘Off’ and unplug the printer. If attached, remove the cutter tray. Raise the cover of the printer. 

Rotate the Latch and lower the cutter mechanism. 

Remove the Cover Screw and then carefully remove the Top Cover. 

Using compressed air, remove any debris from the interior cavity. 

Using a cotton swab soaked with WD-40 (or similar product), wipe the exposed blade until clean. 

2-29


Insert a 3mm Hex Key into the cutter, as shown. Using this Hex Key, rotate the mechanism to the 

next blade position and repeat Step 5 until all blade surfaces are clean. 

Clean all areas where the media enters and exits the cutter. 

Replace the Top Cover then replace the Cover Screw and tighten. 

Return the cutter mechanism to an upright position and rotate the Latch to secure it in place. 

Lower the cover of the printer. Reattach the cutter tray. Plug in and turn ‘On’ the printer. 

2-30


2.4.5.2 Standard Cutter 

Complete the following steps to clean the Standard Cutter: 

Turn ‘Off’ and unplug the printer. If attached, remove the cutter tray. Raise the cover of the printer. 

Disconnect the Cutter Cable from inside the printer. 

Swing the cutter open and lift it off the Mounting Pins. 

Remove the Cover of the cutter by removing the four screws, which also secure the Left and Right 

Shields to the cutter. 

Using compressed air, remove any debris from the interior cavity of the cutter. 

2-31


Press on the Lever to gain access to the Cutter Blades. Wipe the blade surfaces clean using a cotton 

swab dampened with WD-40 (or similar product). Close the blades. 

Replace the Cover and Left and Right Shields to the cutter using the previously removed screws. 

Mount the cutter onto the Mounting Pins and reconnect the Cutter Cable to the inside port. Close the 

cutter. Lower the cover of the printer. Reattach the cutter tray. Plug in and turn ‘On’ the printer. 

2-32


2.4.6 Cleaning the Fan Filter 

The power supply fan filter should be cleaned as needed to prevent printer overheating. The cleaning 

interval will depend upon the environment the printer is in. Clean the fan filter as follows: 


Loosen the Tabs and remove the Fan Guard and Filter from the printer. 

Fan Guard 

Tabs 

(4 places) 

Dust off the filter. Or, if needed, using a mild detergent, wash the filter – If washed, allow the filter 

to dry thoroughly. (As an alternative, replace the filter, P/N 17-2432-01). 

2-33


Filter 

Fan Housing 

Fan Guard 

Install a clean dry Filter and Fan Guard onto the Fan Housing. 

Plug in and turn ‘On’ the printer. 

2-34


2.5 Application Version Updates 

The printer’s application program is stored in Flash memory on the Main PCB. A feature is included that 

allows updates to this program. Updates can be found at ftp://ftp.datamax-oneil.com/. There are two 

modes in which the firmware of the printer can be updated: (1) the Ready Mode, or (2) the Download 

Mode. Before beginning an update, identify the current version of the printer’s application program by 

printing a Configuration Label. Compare that version string to those filenames available from our FTP 

site and then download the desired file onto your computer’s hard drive. Proceed with the printer update 

accordingly: 

• If the current application version is 2.091 or greater, refer to either Section 2.5.1 or Section 2.5.2. 

• If the current application version is 2.08 or earlier, refer only to Section 2.5.2. 

WARNING 

Should an error occur during the download (see Section 2.5.3), the update is aborted. If this process 

did not reach ‘Erasing Flash’ or ‘ Updating Software’, the previous program is left intact; otherwise, a 

successful download must be completed before the printer is operable. 

Note: Foreign language menu users: If updating from 2.xx to 3.xx firmware for the first time, you must also 

download the EFIGS menu language file. Go to the EFIGS ftp directory and copy 832296.01C (or most current 

version) to lpt1: /b (the DOS Copy command requires the /b parameter because this file contains binary code). 

2.5.1 Updating from Ready Mode 

Update Procedure for Application Version 2.091 or greater 

Step Displayed Message Operator Action Comment(s) 

1 

 

2 

 

3 

 

4 

 

Using the DOS copy 

command (where 

‘filename’ is the 

program to be loaded 

and ‘lpt1’ is the 

selected interface 

port), enter the 

following: 

copy filename lpt1: 

No action required. 



For example, this would be entered as: 

copy 6208tb ~ 1.zs lpt1 

(Where ‘lpt1’ is the host computer’s port; 

however, this selection can differ to 

include a serial or other port, as the printer 

is equipped.) 

The Ready Indicator will flash as data is 

received. 

The new application program is being 

stored and verified. 

The printer has reset automatically and is 

now displaying the new firmware version. 

The new application is now running. 

Note: If ‘Uncalibrated’ or ‘Position Fault’ is 

displayed see Section 2.1. 

2-35


2.5.2 Updating from Download Mode 

Required Update Procedure for Application Version 2.08 or earlier* 


1 

 

2 

 

3 

 

4 

 

5 

 

Press and hold the 

PAUSE and TEST 

Keys while turning 

‘On’ the printer to 

enter the Download 

Mode. 


command, (where 

‘filename’ is the 

program to be loaded 

and ‘lpt1’ is the 

parallel port), enter the 

following: 





The Boot Loader version is displayed. 

Note: This information will vary with the 

printer model and Boot Loader version. 

The printer is ready to accept the new 

application version. 

Note: The parallel port must be used to 

write to the printer. 


copy 6208tb ~ 1.zs lpt1 

The printer is receiving the new image 

(program). 

The program has been received and 

verified; now memory is being cleared of 

the previous application. 

The new program is being written into 

Flash memory. Upon completion, the 

printer will automatically reset, starting the 

new application; however, before 

continuing, the printer must be calibrated; 

see Section 2.1. 

*This can also be used as an alternate download method for all other version levels. 

2-36


2.5.3 Possible Problems during an Update 

If experiencing trouble when attempting to download the file to the printer, try the following alternate 

methods: 

Use Download Mode (see Section 2.5.2). 

Windows users – try restarting the computer in MS-DOS mode. 

Use the Datamax-O’Neil Printer Driver to send the file. 

The following is a list of possible error messages when downloading: 

Application Update Error Messages 

Displayed Message 

 

 

 

 

 

 

 

 

 

 

 

Descriptions / Causes / Solutions 

The printer detected an error during the decompression and transfer of file 

data from cache storage into the Flash memory. Confirm the version and 

retry in Download Mode; however, if the problem continues call for 

service. 

The printer could not successfully erase Flash memory. The possible cause 

is defective Flash memory. Try the download again; however, if the 

problem continues call for service. 

The printer could not successfully write the program into Flash memory. A 

possible cause is defective Flash memory. Try the download again; 

however, if the problem continues call for service. 

Application Firmware downloaded was not compatible with the printer’s 

Main PCB. The firmware used was for a different class model and not 

supported by this boot loader version. See System Settings / Configuration 

Level in the Operator’s Manual details. 

The printer detected an error in the download. The possible causes include: 

An invalid or corrupted file was downloading. Try saving the file to the 

host and then download again. 

A communications error. Recheck cabling and port setting. 

Software level not authorized for this printer (See System Settings / 

Configuration Level / Printer Key in the Operator’s Manual details.). 

2-37


2.6 Boot Loader Program Updates 

The Boot Loader is stored in Flash memory on the Main Logic Card. Updates to this program can be 

made through any of the printer’s communication interfaces. Updates can be found at ftp://ftp.datamaxoneil.com/ 

Note: Only printers with an Application Version of 2.09 or greater can update the Boot Loader Program. 

WARNING 

If power is lost while ‘Upgrading Software’ is displayed, the printer will become non-functional; in this 

case the main logic board must be replaced with a programmed board or returned to the factory for 

programming. 

Before beginning the Boot Loader update, identify the printer’s current version by printing a 

Configuration Label and comparing its version string to those available from our FTP site. Download the 

desired version onto your computer’s hard drive. To update the Boot Loader Program: 

Boot Loader Update Procedure 


1 

 

 

2 

 


command (where 

‘filename’ is the program 

to be loaded and ‘lpt1’ is 

the selected interface 

port), enter the following: 




copy boottb ~ 1.bs lpt1 

(Where ‘lpt1’ is the host computer’s output 

port; however, your selection can differ to 

include a serial or other port, as the printer is 

equipped). 

The Ready Indicator will flash as data is 

received. 

The new program is being stored and 

verified. 

3 

 


The printer has reset automatically. 

4 

 


The new application is now running. 

Note: If ‘Uncalibrated’ or ‘Position Fault’ is 

displayed see Section 2.1. 

2-38


2.7 Resetting the Printer 

Depending upon the method used, there are three reset levels possible: 

2.7.1 Soft Reset 

To reset the printer and clear any temporary host settings: 

With the printer ‘On’, press and hold the CANCEL Key for approximately four seconds. 

2.7.2 Level One Reset 

To return the printer to the factory default settings or, if saved, to restore the Factory Setting File: 

Turn ‘Off’ the printer. 

Press and hold the PAUSE and CANCEL Keys while turning ‘On’ the printer; continue to depress the 

keys until the ‘SYSTEM RESET’ message flashes. 

Note: This reset has the same effect as the System Settings / Set Factory Defaults selection in the menu 

system. (See the Operators Manual for details.) 

2.7.3 Level Two Reset 

To return the printer to the factory default settings, and clear all the calibration and adjustment 

parameters: 

Turn ‘Off’ the printer. 

Press and hold the PAUSE, FEED, and CANCEL Keys while turning ‘On’ the printer; continue to 

depress the keys until the ‘SYSTEM RESET’ message flashes. 

Note: After executing a Level 2 Reset, media calibration must be performed; see Section 2.1. A listing of 

the factory default settings can be found in the Operators Manual. 

2-39


2-40

3 

Troubleshooting 

3.0 Overview .............................................................................................................. 1 

3.1 Fault and Warning Messages............................................................................... 1 

3.1.1 Warning Messages .................................................................................... 1 

3.1.2 Fault Messages ......................................................................................... 3 

3.2 Using the Troubleshooting Flowcharts ................................................................. 8 

3.2.1 Problem Isolation Checklist........................................................................ 8 

3.2.2 No Power ................................................................................................. 10 

3.2.3 No Print.................................................................................................... 11 

3.2.4 Parallel Communication Faults ................................................................ 13 

3.2.5 Serial Communication Faults ................................................................... 14 

3.3 Hex Dump Mode................................................................................................. 15 

i


3.0 Overview 

This chapter discusses troubleshooting the printer. Depending upon the malfunction, use a procedure(s) 

listed below to diagnose and correct the problem: 

‣ When a displayed message is generated, use Fault and Warning Messages, Section 3.1. 

‣ When no message is generated, use the Troubleshooting Flowchart, Section 3.2. 

‣ When label formatting problems occur, use the Hex Dump mode, Section 3.3. 

If faults are localized to a Printed Circuit Board, replacement is recommended. Due to the complexity of 

the PCBs, it is not feasible to do component level repair in the field. A defective PCB can be returned to 

the factory for service. 

3.1 Fault and Warning Messages 

All printer functions are monitored. During operation, when a potential problem (a Warning) or problem 

(a Fault) is detected, the printer will display a corresponding message. Message types, along with the 

possible solutions, are described below. 

Note: Warning and Fault Messages are not displayed when the printer is in Menu or Test Mode. 

3.1.1 Warning Messages 

Warning Messages have a medium display priority and are shown for a period of five seconds. If multiple 

Warning conditions are detected, the display will reflect the highest priority message. 

Warning Messages 

Displayed Message Description Possible Solution(s) 

 

 

 

The printer has detected 

burned-out printhead 

elements. 

The printer measured only a 

small difference between 

the ‘empty’ and ‘gap’ 

sensor readings. 

Replace the printhead when the print 

quality becomes unacceptable; see Section 

4.2. 

Transparent backing or notched media 

typically gives this indication. In this case, 

there may be a slight delay in the ‘Out of 

Stock’ indication, after the media supply is 

emptied; no action is required. 

 

Power has been removed 

and shutdown is in 

progress. 

The printer power switch was turned ‘Off’, 

the line fuse has blown, or the AC line 

voltage has been lost. 

3-1


Warning Messages 


 

The scheduled printhead 

cleaning distance has been 

reached. 

Press and hold the TEST Key, or select 

‘CLEAN HEAD NOW’. See Section 2.4.1 

for details. 

 

The host has pending 

configuration changes that 

will not take effect until a 

‘host reset command’ is 

issued. 

To save the changes, send a host reset 

command (in DPL). To discard the changes, 

perform a soft reset; see Section 2.7 for 

details. 

 

The 24 VDC line has 

dipped below the 

threshold value. 

Possible low or fluctuating line voltage 

level. Verify this condition with a voltage 

measurement. If this condition persists, try 

moving the printer to another outlet circuit. 

Other possible causes include a faulty 

power supply, main logic board, or 

printhead. 

 

The printer was unable to 

save settings in permanent 

memory. 

If the condition persists, possible faulty 

main logic board; see Section 4.10. 

 

A high printhead 

temperature has been 

detected. 

Allow the printhead time to cool. 

3-2


3.1.2 Fault Messages 

Fault Messages receive the highest display priority. If more than one fault is detected the display will 

cycle between messages. 

Note: To return to normal operation after the printer enters a fault condition, the fault must be corrected and 

then the FEED key pressed to clear the condition. 

Fault Messages 


 

A drop in the 24 volt power 

supply has been detected. 

1) Try cycling the printer power ‘Off’ and 

‘On’ to clear the fault. 

2) Possible defective power supply board. 

Verify the 24 VDC supply voltage. For 

replacement see Section 4.11. 

WARNING! Use extreme caution 

when measuring printer voltages. 

 

An analog to digital 

converter failure has been 

detected. 



2) Replace the main logic board; see 

Section 4.10. 

 

A blade-positioning fault 

has been detected. 



2) Ensure the thickness of the media being 

cut is within specification for the cutter; 

see the Operator’s Manual for details. 

WARNING! Turn ‘Off’ the printer and 

unplug the power cord before examining 

the cutter. 

3) Ensure the cutter and cable are properly 

installed, and that the cutter cable is free 

of damage. 

4) Examine and clear any obstructions 

from the cutter. See Section 2.4.5. 

5) The cutter may be defective. Replace it. 

6) The main logic board may be defective. 

Replace the board; see Section 4.10. 

3-3


Fault Messages (continued) 


 

 

 

 

 

The printer has detected a 

Direct Memory Access 

failure. 

Consistently low sensor 

readings were detected. 

Consistently high sensor 





Section 4.10. 

Press any key to continue. 

1) Ensure that media was inserted in the 

media sensor during the appropriate 

calibration step. 

2) Ensure that the sensor is free of debris. 

Retry the calibration. If the problem persists, 

try ‘Advanced Entry Calibration’; see 



1) Ensure that the media was removed from 

the media sensor during the appropriate 

calibration step. 

2) Ensure that no labels are stuck in the 

media sensor. 

Retry the calibration. If the problem persists: 

1) Possible loose Media Sensor cable. 

2) The media sensor may be defective. 

Replace the sensor; see Section 4.9. 



 

 

The scheduled printhead 

cleaning has been exceeded 

by an amount equal to three 

times the pre-programmed 

distance. 

Press and hold the TEST Key, or select 

‘CLEAN HEAD NOW’. See Section 2.4.1 

for details. 

 

 

The optical sensor cannot 

detect the position of the 

printhead assembly. 


1) Ensure that the printhead assembly is 

locked in the down position. 

2) The Head-Up Sensor may be defective. 

Replace the sensor. 



3-4




 

Media cannot be detected. 

1) Ensure that the media is properly loaded 

and, if using media with a clear liner or 

large notches between labels, ensure that 

the ‘Paper Out Distance’ has been set. 

2) Adjust the position of the media sensor. 

3) Perform a calibration; see Section 2.1. 

4) Examine the media sensor and clear any 

obstructions (e.g., paper dust, adhesive, 

etc). 

5) Possible faulty media sensor cabling 

connection. 

6) The media sensor may be defective. 

Replace the sensor; see Section 4.9. 



 

Three possible causes: 

(1) An update was made to 

the Application Version of 

the firmware; (2) the 

printer was powered-off or 

reset during a ribbon, out 

of stock or TOF fault; or 

(3) the printer was unable 

to complete the Media 

Calibration. 

Depending upon the cause: 

(1) Press the FEED key in an attempt to 

identify and then clear the related fault 

condition; or (2) If necessary, calibrate the 

printer; see Section 2.1. 

 

 

A problem has been 

detected in the print logic. 

A RAM error has been 

detected. 




Section 4.10. 




Section 4.10. 

3-5




 

 

Consistently low sensor 



1) Ensure that the reflective mark was 

inserted facedown in the media sensor 

during the appropriate calibration step. 

2) Ensure that the reflective mark is made 

of carbon-based ink. 


4) Retry calibration. If the problem 

persists, try ‘Advanced Entry 

Calibration’; see Section 2.1.3. 

 

 

 

Consistently high sensor 



1) Ensure that the reflective mark was 

inserted facedown in the media sensor 

during the appropriate calibration step. 

2) Ensure that the reflective mark is made 

of carbon-based ink. 


4) Retry calibration. If the problem 

persists, replace the media sensor; see 

Section 4.9. 

 

Thermal transfer printing 

is enabled, but no or only 

sporadic movement of the 

ribbon supply hub has 

been detected. 

1) Ensure that ribbon is correctly loaded 

and that the printhead is locked down. 

2) Check the ribbon supply and take-up 

hubs for obstructions that could inhibit 

movement. 

3) Ensure that the core of the ribbon supply 

fits snugly onto the ribbon supply hub. 

4) Ensure the media/paper combination is 

correct. 

5) Possible defective timing disk, light pipe 

or ribbon sensor (on the Backplane 

Board). 

6) Possible defective main logic board; see 

Section 4.10. 

3-6




 

A printhead strobing 

problem has been detected. 




Section 4.10. 

 

The temperature range of 

the printhead has been 

exceeded, resulting in a 

print shutdown. 

Allow the printhead to cool. Ensure that the 

printer has been installed under acceptable 

environmental conditions; see the 

Operator’s Manual for details. 

 

The TOF mark could not 

be found within the 

maximum label length 

setting; or, the TOF was 

found in an unexpected 

place. 

Proceed according to the symptom: 

If the media is moving – 

1) Adjust the media guide, the media 

sensor and calibrate the printer; see 

Section 2.1. 

2) The leveling cam may be improperly 

adjusted; see Section 2.2.1. 

3) The label length or maximum label 

length setting may need to be increased. 

4) The media sensor may be occluded or 

defective. Try cleaning and then 

recalibrate; otherwise replace it. See 

Section 4.9. 

5) The printhead pressure may need to be 

increased; see Section 2.2.2. 

6) The printhead may be out of alignment; 

see Section 2.2.3. 

7) The platen roller or another drive 

component may be worn. 

8) The media / ribbon combination may be 

incorrect, allowing slippage. 

If the media is not moving – 

1) Ensure that the printhead is latched. 

2) Possible cabling problem from card 

cage, power supply or stepper motor. 

3) Possible defective drive component. 

4) Possible defective power supply board. 

5) Possible defective main logic board. 

6) Possible defective stepper motor. 

3-7


3.2 Using the Troubleshooting Flowcharts 

Begin with Step 1 of the Problem Isolation Checklist to locate the appropriate troubleshooting routine for 

the symptoms exhibited. From the corresponding routine, follow all instructions to determine the answers 

to the questions posed; then the flowchart will direct you to the another step, procedure or replacement 

suggestion. 

3.2.1 Problem Isolation Checklist 

1 Ensure that AC line voltage is within the operating range 

tolerance for the printer, and that the unit is installed within an 

acceptable environment. Turn ‘On’ the Power Switch. 

Did the printer power up? 

Go to Step 2 

Go to Section 3.2.2: ‘No Power’ 

2 Ensure that the printer has been correctly loaded with media, 

(and ribbon where applicable) of an acceptable type. Press the 

key. Using the key, scroll to ‘Print Quality 

Label’. Press the key. 

Go to Step 3 

Was a Print Quality Label produced? 

3 Was a fault message generated? Go to Section 3.1. 

Go to Section 3.2.3: ‘No Print’ 

4 Examine the label. 

Is the print quality satisfactory? 

Go to Step 5 

Go to Section 3.2.3: ‘No Print’ 

3-8


5 With the printer at ‘Ready’ and connected to a host computer, 

send a label format with a batch count of at least ten to the 

printer. 

Did the format print? 

Go to Step 6. 

Depending upon the failed 

communication method, go to Section 

3.2.4, ‘Parallel Communication 

Faults’; or Section 3.2.5, ‘Serial 

Communication Faults’. 

6 Examine the printed batch. 

Were any labels skipped during the batch? 

Calibration may 

be needed, see 

Section 2.1. 

The media 

sensor may need 

an adjustment. 

Tests complete. 

3-9


3.2.2 No Power 

Notes: (1) Ensure the AC outlet is functioning properly; also, that the power cord is securely connected to the 

outlet and printer. (2) Some circuits are protected by resettable fuses; if tripped, cycling printer power 

will reset those fuses. 

1 Turn the printer off for 30 seconds. 

Turn the printer back on. 

Does the printer power up? 

Return to Section 3.2.1 and complete 

the Problem Isolation Checklist. 

2 Turn the Printer off and unplug the 

power cord from the AC outlet. 

Remove the Cover and the Power 

Supply Shield. 

Check the Power Supply fuses; is 

there a blown fuse? 

Replace the fuse(s). If the fuse(s) 

continue(s) to fail, the Power Supply 

Board is probably defective. 

3 Turn off and unplug the printer. 

Disconnect the following cables 

from the Power Supply Board: 

Printhead Power Cable (J2) 

Stepper Motor Cable (J6) 

Plug in and turn on the printer. Does 

the printer power up? 

Turn ‘Off’ the power switch. 

Reconnect the cables one at a time. 

Power the printer ‘On’ following each 

connection. When the printer fails to 

power-up, turn ‘Off’ the power switch 

then inspect and replace the 

components associated with that 

voltage branch. 

4 Look at the Power Supply Board. 

Are the two green LEDs on? 

Possible defective Main Board and/or 

Front Panel. 

Defective Power Supply 

3-10


3.2.3 No Print 

1 Press the button. Using the 

button scroll to ‘Print 

Configuration’. Press the 

button again. 

Is the label blank? 

 

 

 

 

 

Make sure the printhead is locked in the 

down position. 

If using the direct thermal print method, 

ensure the media is thermally sensitive; if 

using the thermal transfer print method, 

ensure that ribbon is correctly loaded. 

Printhead Cable may be damaged or not 

properly connected. 

Possible misaligned Printhead (see 

Section 2.2.3). 

Possible defective Printhead, Main Board, 

or Power Supply. 

2 Does the label show streaks or 

missing dots in the print? 

 

 

 

 

 

 

Incorrectly set Heat value. 

Dirty or defective printhead. 

Damaged or improperly connected 

Printhead Cable. 

An incorrectly set Leveling Cam (see 

Section 2.2.1.), or the ribbon shield may 

be causing ribbon wrinkle (see Section 

2.3). 

Defective Main Board. 

Worn platen roller. 

(continued next page) 

3-11


3 Does the print fade across the width 

of the label? 

 

 

 

 

Incorrectly set Leveling Cam; see Section 

3.2.1. 

Incorrectly set Heat value. 

Printhead may be out of alignment; see 


Worn platen roller. 

Try a different ribbon/media combination. 

Adjust the Heat, Print Speed and/or the Darkness 

setting to a higher value. 

3-12


3.2.4 Parallel Communication Faults 

1 With the Printer on and properly 

connected to the host, send a label to 

the printer. 

Did the label print? 

Parallel communications test 

complete. If the label format does not 

appear as expected, check the label 

programming commands. 




button again. 

Compare the ‘Communications’ 

section on the Configuration Label 

to the host computer settings. 

Did the Configuration Label and the 

host communication settings differ? 

Reconfigure the printer’s 

communication settings to match the 

host’s; or, try changing the ‘Port 

Direction’ to Uni-Directional. This 

menu setting can be found under 

Communications / Parallel Port. Note 

that some host computers are not bidirectional 

compatible. 

3 Place the printer into ‘Hex Dump 

Mode’ in the Diagnostics menu. 

Send a label format to the printer 

from the host. 

Does a Hex/ASCII Label print? 

Check the label programming 

commands (see the Programmer’s 

Manual for details). 

Incorrect or defective Interface Cable 

3-13


3.2.5 Serial Communication Faults 

1 With the printer on and properly 

connected to the host, send a label to 

the printer. 

Did the label print? 

Serial communications test complete. 

If the label format does not appear as 

expected check the label 

programming. 




button again. 

Compare the ‘Communications’ 

section on the Configuration Label 

with the host computer settings. 

Do the Printer’s Configuration Label 

and the host communication settings 

differ? 

Reconfigure the printer’s 

communication settings to match the 

host’s. 

3 Place the printer into ‘Hex Dump 

Mode’ in the Diagnostics menu. 

Send a label format to the printer 

from the host. 

Does a Hex/ASCII Label print? 

Check the label programming 

commands (see the Programmer’s 

Manual for details). 

Incorrect or defective Interface Cable 

3-14


3.3 Hex Dump Mode 

The hex dump mode is a useful tool for diagnosing problems, including communication and DPL 

syntax errors, allowing a comparison of input strings (sent by host) to output data (received by printer). 

To decode this information, the Class Series Programmer’s Manual is an essential reference. This output 

can be used for debugging the label format. And, by repeatedly sending a format, this mode can uncover 

handshaking problems (if they exist). Handshaking problems are identified by sections of missing data in 

the character string. 

To begin, go to the Diagnostics menu and enable Hex Dump Mode; see the Operator’s Manual for details. 

Exit the menu, save changes and returning to the ‘READY’ mode. Now all data sent to the printer will 

now be output in hexadecimal code, along with the printable ASCII equivalents. 

The figure below is a sample Hex Dump Label. After sending a label format to the printer, the hex code 

output will be immediate. As a final note, many of today’s software programs use bit mapping to 

construct the label, making diagnosis difficult. Contact Datamax-O’Neil Technical Support with any 

questions. 

Note: 

To exit the hex dump mode, re-enter the Diagnostics menu / Hex Dump Mode and select ‘Disable’. Exit 

the menu, save changes and return to the ‘READY’ mode. 

3-15


3-16

4 

Removal 

and Replacement 

4.0 Overview .............................................................................................................. 1 

4.1 Covers .................................................................................................................. 1 

4.2 Printhead .............................................................................................................. 3 

4.3 Head-Up Sensor................................................................................................... 5 

4.4 Drive Motor........................................................................................................... 6 

4.4.1 Belts ....................................................................................................... 11 

4.5 Internal Rewind Option ....................................................................................... 14 

4.6 Media Hub Assembly.......................................................................................... 18 

4.7 Ribbon Spool Assembly...................................................................................... 20 

4.8 Platen Roller ....................................................................................................... 23 

4.9 Media Sensor ..................................................................................................... 25 

4.10 Main Logic Board................................................................................................ 27 

4.11 Power Supply Board........................................................................................... 28 

4.12 Fuse Replacement ............................................................................................. 30 

i


4.0 Overview 

This section details removal and replacement procedures for the various printer parts. 

CAUTION 

Wear a wrist strap and follow standard ESD prevention measures. 

Use extreme care when near the printhead; never use a sharp object on the printhead. 

Never use a sharp object on the platen roller. 

4.1 Covers 

Removal: 

1. Turn ‘Off’ and unplug the printer. 

2. Raise the Access Cover to an upright position. 

4-1


3. Remove the four screws securing the Hinges. 

4. Remove the Access Cover. 

5. Remove the three screws located near the Hinges. 

6. Remove the seven screws along the outside of the Electronics Cover and lift off the Electronics 

Cover. 

Replacement: 

With the printer turned ‘Off’ and unplugged, reverse previous steps to reinstall the covers. 

4-2


4.2 Printhead 

CAUTION 

Wear a wrist strap and follow standard ESD prevention measures. 

Use extreme care when handling the printhead. 

If the power supply is suspected in causing the failure of the printhead, check the +24 VDC supply 

voltage before proceeding (see Section 2.2.4). 

Removal: 


2. Open the access cover to the upright position. 

3. Unlock and raise the Printhead Assembly. 

4. Remove ribbon, if installed. 

5. Lower the Printhead Assembly and remove the two Printhead Screws. 

4-3


6. Disconnect the two cables from the Printhead and remove the Printhead from the printer. 

Replacement: 

1. While holding the new Printhead under the Printhead Assembly, carefully reconnect the two cables to 

the Printhead, ensuring both cables are properly seated in the connectors. 

2. Insert the Printhead Screws and secure the Printhead. 

3. Clean the Printhead; see Section 2.4.1. 

4. If removed, reinstall the ribbon. Lower and lock the Printhead Assembly. 

CAUTION 

If replacing the printhead in a W-8306 model, see Section 2.2.4 and adjust the printhead supply 

voltage before proceeding. 

. 

4-4


4.3 Head-Up Sensor 

Removal: 


2. Remove the covers; see Section 4.1. 

3. Unlock and raise the printhead assembly. 

4. Remove the cable clamp securing the Sensor Harness, and then disconnect the harness from 

connector J5 on the back plane. 

5. Remove the Bracket Mounting Screw, and then the Mounting Bracket. 

6. Remove the Screw that secures the Head-Up Sensor to the Sensor Mounting Bracket. 

Replacement: 

1. Align the new Head-Up Sensor with the Mounting Bracket and secure with the removed Screw. 

2. Secure the Mounting Bracket in place with the Bracket Mounting Screw. 

3. Connect the Sensor Harness to backplane connector J5 and replace the cable clamp. 

4. Replace the covers; see Section 4.1. 

4-5


4.4 Drive Motor 

Removal: 


2. Remove the Electronics Cover; see Section 4.1. 

3. Unplug the Drive Motor harness from connector J6 of the power supply board. 

4. Loosen the two screws on the Upper Belt Tensioner then unhook and remove the Tensioner Spring. 

5. Remove the Lower Belt Tensioner Screw then unhook and remove the Tensioner Spring. 

4-6


6. First loosen the two Motor Bracket Mounting Screws, and then free the Timing Belts from their 

pulleys within the printer. 

7. Remove the two Motor Bracket Mounting Screws that secure the Drive Motor Bracket to the chassis 

of the printer and carefully remove the entire assembly. 

8. Remove the two Drive Motor Mounting Screws that the secure the Drive Motor to the Drive Motor 

Bracket. 

4-7


9. Slip off the Drive Belt. 

10. Remove the Drive Motor from the Drive Motor Bracket. 

4-8


Replacement: 

1. Place the Drive Motor into the correct 203 DPI or 300 DPI position on the Drive Motor Bracket and 

start, but do not tighten both Drive Motor Mounting Screws. 

2. Pull the Drive Motor slightly within the Drive Motor Bracket to slip the Drive Belt over the Drive 

Gear. 

3. After allowing the Tensioner Spring to set the Drive Belt tension, tighten the Drive Motor Mounting 

Screws. 

4-9


4. Position the Drive Motor Assembly for mounting in the printer and re-route the Timing Belts around 

the proper pulleys. 

5. Start, but do not tighten both Motor Bracket Mounting Screws and the Lower Belt Tensioner Screw. 

6. Reattach the Tensioner Springs to both the Upper and Lower Tensioner assemblies. 

7. After ensuring that the Timing Belts are properly placed, tighten both Motor Bracket Mounting 

Screws and the Lower Belt Tensioner Screw. 

8. Tighten the screws on the Upper Belt Tensioner. 

9. Reconnect the Drive Motor harness to connector J6 on the power supply board. 

10. Replace the Electronics Cover; see Section 4.1. 

4-10


4.4.1 Belts 

Removal: 

1. Remove the Drive Motor assembly from the printer as described in Section 4.4. 

2. Loosen the two Drive Motor Mounting Screws. 

3. Loosen the two Set Screws in the Compound Timing Pulley and carefully slide the Pulley Mounting 

Shaft out of the assembly. 

4. Examine all belts for wear; replace if necessary. 

4-11


Replacement: 

1. Slide the Pulley Mounting Shaft ‘flats’ first through the Bearing opposite the Drive Motor to a 

position that extends the shaft approximately ½ inch past the bearing: continue to move the shaft 

further in as additional parts are added. 

2. With the ‘embossed end’ of the Clutch Assembly facing toward the Drive Motor, slide the Clutch 

Assembly onto the Pulley Mounting Shaft. 

Note: The orientation of the Clutch Assembly is critical for correct function of the ribbon and media rewinders. 

3. Slide the Washer, both Timing Belts, and Drive Belt onto the Pulley Mounting Shaft. 

4. Insert the Compound Timing Pulley with the ‘set screw end’ facing toward the Drive Motor onto the 

Pulley Mounting Shaft. 

5. Slide the Spacer onto the Pulley Mounting Shaft. 

6. Center the Pulley Mounting Shaft between the Bearings, align the setscrews in the pulley to the flats 

in the shaft; and then tighten the setscrews. 

7. Arrange the belts on the assembly. 

4-12


8. Pull the Drive Motor slightly within the Drive Motor Bracket to slip the Drive Belt over the Drive 

Gear. 

9. After allowing the Tensioner Spring to set the Drive Belt tension, tighten the Drive Motor Mounting 

Screws. 

10. Referring back to Section 4.4, position the Drive Motor Assembly for mounting in the printer and reroute 

the Timing Belts around the proper pulleys. 

11. Start, but do not tighten both Motor Bracket Mounting Screws and the Lower Belt Tensioner Screw. 

12. Reattach the Tensioner Springs to both the Upper and Lower Tensioner assemblies. 

13. Allow the Tensioner Springs to adjust the belts. 

14. After ensuring that the Timing Belts are properly placed, tighten both Motor Bracket Mounting 

Screws, both Upper Belt Tensioner screws, and the Lower Belt Tensioner Screw. 

15. Reconnect the Drive Motor harness to connector J6 on the power supply board. 

16. Plug in and turn ‘On’ the printer. With media loaded, press the FEED key several times. Recheck the 

belt tension. If necessary, repeat beginning with Step 13; otherwise continue. 



4-13


4.5 Internal Rewind Option 

Removal: 


2. Remove the covers, see Section 4.1, and remove any media from the Rewind Hub. 

3. Disengage the Timing Belt by loosening the two screws on the Upper Belt Tensioner and removing 

the Tensioner Spring. 

4-14


4. While rotating the hub for access, remove the Screws securing the Rewind Hub Assembly to the 

chassis. 

5. Carefully remove the Internal Rewind Hub Assembly from the printer. 

4-15


8. Loosen the setscrews securing the Clutch Pulley Assembly to the shaft. Remove the E-Clip to 

separate the Internal Rewind Hub, Front and Rear Bearings, Clutch Pulley, and Spacer from the 

Internal Rewind Housing. 

Replacement: 

1. Slide the Front Bearing and Spacer onto the Internal Rewind Hub Shaft. 

2. Insert the Internal Rewind Hub partially into the Internal Rewind Housing and slide on the Clutch 

Pulley Assembly. 

3. Slide the Internal Rewind Hub on through the Internal Rewind Housing, replace the Rear Bearing and 

secure in place with the E-Clip. 

4. Position the Clutch Pulley Assembly set screws over the flats in the shaft and tighten to secure. 

5. Reposition the Internal Rewind Hub in the chassis. 

6. While holding the Internal Rewind Hub in place, rotate and replace each of the three Screws (the 

longer screw goes in the lower left hole), and tighten to secure. 

4-16


7. Reattach the Tensioner Spring to the Upper Belt Tensioner. 

8. Route the Timing Belt under the Pulley Clutch Assembly. 

9. Allow the Tensioner Spring to adjust the belt; then tighten both Upper Belt Tensioner screws. 

10. Plug in and turn ‘On’ the printer. With media loaded, press the FEED key several times. Recheck the 

belt tension. If necessary, repeat beginning with Step 9; otherwise continue. 



4-17


4.6 Media Hub Assembly 

Removal: 

1. Turn ‘Off’ and unplug the printer. Raise the access cover. Remove media. 

2. Remove the Socket Head Screw from the end of the Media Hub Shaft. 

3. Carefully slide the Media Hub off the Media Hub shaft. 

4. Remove the four screws securing the Guide Plate and remove it from the printer. 

5. Remove the Power Supply Board. 

6. Remove the three screws securing the Media Hub Shaft to the chassis. 

4-18


Replacement: 

1. Position the Media Hub Shaft in the printer and secure using the three screws 

2. Replace the Power Supply Board and the Guide Plate. 

3. Slide the Media Hub and its internal parts on to the Media Hub Shaft in the order shown. 

4. Reinstall the Spring, Washers and Socket Head Screw into the end of the Media Hub Shaft, as shown. 

Tightening the screw increases the torque (the amount of drag) of the Media Hub; loosening the 

screw decreases the torque. 

4-19


4.7 Ribbon Spool Assembly 

Removal: 


2. Remove the covers, see Section 4.1, and remove the ribbon from the printer. 

3. Disengage the Timing Belt by loosening the two screws on the Upper Belt Tensioner and removing 

the Tensioner Spring. 

4-20


4. Remove the Ribbon Guide Cover by removing the three screws. 

5. Remove the E-Clip from the end of the Ribbon Take-Up Hub shaft. 

6. Loosen the two setscrews on the Clutch Pulley, slide the Ribbon Take-Up Hub out of the printer 

approximately 2 inches and remove the Pulley Clutch. Remove the Ribbon Take-Up Hub. 

7. Moving to the Ribbon Supply Hub, unhook the Clutch Spring from the Clutch Assembly; then 

remove the E-Clip from the end of the Ribbon Supply Hub shaft. 

4-21


8. Slide the Ribbon Supply Hub approximately 2 inches out of the printer and remove the Spacer and 

Clutch Assembly from the shaft. 

9. Remove the Ribbon Supply Hub from the printer. 

Note: 

There is a small Pin that locates the Clutch Assembly on the Ribbon Supply Hub shaft. Use special care 

when removing the Clutch Assembly. 

Replacement: 

1. Slide the Ribbon Supply Hub partially into the printer and install the Clutch Assembly making sure 

that it is located with the Pin), Spacer, and Bearing. 

2. Slide the Ribbon Supply Hub completely through the housing and install the E-Clip onto the end of 

the shaft. Reconnect the Clutch Spring to the Clutch Assembly. 

3. Slide the Ribbon Take-up Hub partially into the printer and insert the Clutch Pulley onto the shaft. 

4. Install the E-Clip. 

5. Align the Clutch Pulley setscrews to the flats of the Ribbon Take-up Hub shaft and tighten. 

6. Route the Timing Belt over the Clutch Pulley and reconnect the Tensioner Spring to the Upper 

Tensioner. Allow the Tensioner Spring to adjust the belt; then tighten both Upper Belt Tensioner 

screws. 


4-22


4.8 Platen Roller 

Removal: 



3. Unlatch and raise the Printhead Assembly. Remove media from the printer. 

4. Loosen the three screws securing the Drive Motor Bracket. Unhook and remove the Lower Tensioner 

Spring. 

5. Slip the Timing Belt off the Platen Pulley. 

6. Remove the Platen Pulley and bearing (not shown) from the Platen Shaft. 

4-23


7. From the Side Plate, remove the E-Clip and Bearing from the Platen Roller shaft. 

8. Slide the Platen Roller into the Center Plate as far as possible; then raise the free end and remove the 

Platen Roller. 

Replacement: 

1. Insert one end of the Platen Roller into the Center Plate as far as possible. 

2. Lower the other end and place it into the Side Plate. 

3. Install the Bearing and E-Clip to captivate the Platen Roller shaft in the Side Plate. 

4. On the other end, slide the Bearing onto the shaft and into the Center Plate. 

5. Align the Platen Pulley flat to the shaft flat and slide it firmly into position. 

6. Install the E-Clip to secure it in place. 

7. Loop the Timing Belt over the Platen Pulley. 

8. Reinstall the Lower Tensioner Spring and allow it to set the belt tension. 

9. Tighten the three Drive Motor Bracket Mounting Screws. 


4-24


4.9 Media Sensor 

Removal: 



3. Unlatch and raise the Printhead Assembly. Remove media and ribbon from the printer. 

4. Remove the two E-Clips from the Media Sensor Shaft. 

5. On the electronics side of the printer, remove the E-Clip from the Media Sensor Shaft. 

6. Disconnect the Media Sensor from the back plane board connector J9 and the remove the cable clamp 

securing the sensor harness to the printer. 

7. Rotate the Media Sensor Shaft counterclockwise until the Media Sensor Housing is free; then remove 

the housing from the printer. 

4-25


Replacement: 

1. If removed, ensure the nylon Washer is on the Media Sensor Shaft; then slide the shaft through the 

Side Plate, approximately one inch into the printer. 

2. First, slide the Long Spacer and then the Short Spacer onto the Media Sensor Shaft. 

3. Thread the Media Sensor Shaft through the Media Sensor Housing. 

4. On the media side of the printer, slide the Short Spacer toward the inner wall and the Long Spacer 

toward the Side Plate; then install two E-Clips onto the Media Sensor Shaft. 

5. On the electronics side of the printer, install the E-clip onto the shaft, connect the Media Sensor to J9 

on the backplane board, dress the wiring and install the Cable Clamp. 


7. Plug in and turn ‘On’ the printer. Calibrate the ‘empty’ sensor value by simultaneously pressing and 

holding (about four seconds) the and Keys. 

4-26


4.10 Main Logic Board 

Removal: 

1. Turn ‘Off’ and unplug the power. 

2. Remove any data cables connected to the Main Logic Board. 

3. Touch a metal area of the printer’s frame to discharge any static electricity potential that you may be 

carrying. 

4. On the rear of the printer, remove the two Screws securing the Main Logic Board in the card cage. 

5. Slide the Main Logic Board out of the card cage. 

Note: To avoid damage to the Main Logic Board, store it in anti-static material and always use a ground strap 

or similar device during handling. 

Replacement: 

1. Slide the Main Logic Board into the printer, pushing firmly to seat it into the backplane. 

2. Reinstall the two previously removed screws. 

3. Reconnect the data cables to the printer. 

4-27


4.11 Power Supply Board 

Removal: 


2. Remove the Electronics Cover; see Section 4.1. 

3. Remove the two top screws on the Power Supply Cover. Carefully pull the Power Supply Cover 

outward slightly to access and remove the two bottom screws. Remove the cover. 

4. Disconnect all cabling to the Power Supply Board and also remove the screw securing the Ground 

Wire from the AC Input Connector to the chassis. 

5. Remove the four Power Supply Board Mounting Screws and the two AC Input Connector Screws. 

6. Remove the two Screws securing the Heatsink and carefully remove the Power Supply Board 

4-28


Replacement: 

1. Carefully position the Power Supply Board in the printer. Install the four Power Supply Board 

Mounting Screws and the two longer AC Input Connector Screws. 

2. Install the screw to secure the Ground Wire and the two Screws to secure the Heatsink. 

3. Reconnect all cabling. 

4. Adjust the printhead supply voltage; see Section 2.2.4. 

5. Reinstall the Power Supply Cover. 

6. Reinstall the Electronics Cover; see Section 4.1. 

4-29


4.12 Fuse Replacement 

CAUTION 

Only use a replacement fuse with the rating and type as the original fuse; failure to comply could 

cause serious damage, including fire. 

Removal: 


2. Remove the Electronics Cover from the printer; see Section 4.1. 

3. Remove the two top screws on the Power Supply Cover. 

4. Carefully pull the Power Supply Cover outward slightly to access and remove the two bottom screws, 

then remove the cover. 

5. Locate the open fuse and remove it using a Fuse Puller. 

4-30


Replacement: 

1. Replace according to fuse type and rating: 

Fuse F1: 5A/250V Fast Acting (P/N 42-2141-01) 

Fuse F2: 3A/250V Fast Acting (P/N 42-2179-01) 

Note: 

Use caution when replacing Fuse ‘F1’. Fuse F1 will only blow during a failure in the primary 

switching circuit, which may indicate a more serious electrical problem. 

2. Replace the Power Supply Cover. 


4-31


4-32

5 

Printer 

Assemblies 

W-6208 

A. Covers .................................................................................................................. 2 

B. Front Panel........................................................................................................... 4 

C. Printer Assemblies................................................................................................ 6 

D. Card Cage and Cable Assemblies...................................................................... 15 

E. Media Hub Assembly, 3-Inch.............................................................................. 17 

F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter ................................... 19 

G. Main Logic Card ................................................................................................ 21 

W-6308 

A. Covers ................................................................................................................ 24 

B. Front Panel......................................................................................................... 26 

C. Printer Assemblies.............................................................................................. 28 




G. Main Logic Card ................................................................................................ 43 

W-8306 

A. Covers ................................................................................................................ 46 

B. Front Panel......................................................................................................... 48 

C. Printer Assemblies.............................................................................................. 50 


i



G. Main Logic Card ................................................................................................. 65 

Options 

A. Cover Dampener ................................................................................................ 68 

B. Standard Cutter, W-6208 and W-6308 ............................................................... 70 

C. HD Cutter, W-6208 and W-6308......................................................................... 72 

D. HD Cutter, W-8306 ............................................................................................. 75 

E. Font Expansion Card.......................................................................................... 78 

F. Internal Rewind, W-6208 and W-6308................................................................ 80 

G. Internal Rewind, W-8306 .................................................................................... 82 

H. I/O Expansion Card ............................................................................................ 84 

I. LAN Interfaces.................................................................................................... 86 

J. Peel Mechanism, W-6208 and W-6308 .............................................................. 88 

K. Peel Mechanism, W-8306 .................................................................................. 90 

L. Present Sensor................................................................................................... 92 

M. Twinax / Coax Interfaces .................................................................................... 94 

N. USB Interface ..................................................................................................... 96 

O. Ribbon Saver...................................................................................................... 98 

P. Fan-Fold Media Guide ...................................................................................... 100 

Q. HD Cutter Tray, W-6208 and W-6308 .............................................................. 102 

R. HD Cutter Tray, W-8306................................................................................... 104 

S. Standard Cutter Tray, W-6208 and W-6308 ..................................................... 106 

ii

W-6208 Printer Assemblies 

I. W-6208 

5-1


A. Covers 

5-2


Covers 

ITEM NUMBER PART NUMBER DESCRIPTION 

1 10-2840-01 SCREW, SEMS, PHILLIPS HEAD, M3 X 6, BZ 

2 11-5027-01 PLATE, SUPPORT COVER 

3 11-5028-05 SIDE COVER 

4 11-4387-01 HINGE 

5 15-2812-01 ACCESS COVER 

6 16-2585-01 WINDOW, COVER 

7 16-2479-01 BLOCK, FILLER 

8 10-2258-01 SCREW, PPH HILO, 4-24 X 3.75 

9 16-2474-01 FASCIA, TOP COVER 

10 10-2973-01 PUSH NUT 

5-3


B. Front Panel 

5-4


Front Panel 


1 16-2582-01 FRONT PANEL 


3 16-2578-01 FRONT BEZEL 

4 16-2579-01 CONTROL PANEL BUTTONS 

5 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 

6 45-2013-01 LCD MODULE, CHAR. 2X20 

5-5


C. Printer Assembly 1 of 7 

5-6


Printer Assembly 2 of 7 

5-7



5-8



5-9



5-10



5-11



5-12


Printer Assembly (P/N 53-2148-01) 

ITEM 

PART 

ITEM 

PART 

DESCRIPTION 

NUMBER NUMBER 

NUMBER NUMBER 

DESCRIPTION 

1 10-2832-04 SCREW SEMS PHP HEAD M5X12 BZ 49 10-2515-01 SCREW SOCHD M3 X 6 

2 10-0252-01 E-RING 5/16 TRUARC X 5133-31 50 899210 SPACER - PIVOT SHAFT 

3 15-2757-01 ASSY SIDE PLATE 53 10-2094-01 WASHER FLT #8 X .048 THK 

4 10-2830-01 SCREW SEMS PHP HEAD M3X6 BZ 54 10-2518-01 WASHER FLAT SS 

5 10-2834-01 SCREW PHILLIPS HEAD M3 X 6 57 12-3056-01 RETAINER SPRING 

6 11-5027-01 PLATE SUPPORT COVER 58 12-3057-01 SCREW ADJ. PRINTHEAD PRESSURE 

7 15-2706-01 TEAR PLATE ASSY 6" 60 15-2720-01 LATCH ASSY - PRINTHEAD 

8 11-5301-01 GUIDE MEDIA 61 12-2733-01 HEATSINK - PRINTHEAD 

9 12-2447-01 BLOCK ALIGNMENT 600 63 17-2314-02 SPRING COMPRESSION LC-026C-5-MW 

10 11-4470-01 GUIDE MEDIA ADJUSTABLE 66 11-5081-01 ADJ PLATE-PRINTHEAD 

11 15-2828-02 S/A TENSIONER PLATE 67 11-5068-01 BRACKET MOUNTING HEATSINK 

12 11-4158-01 BRACKET ADJUSTMENT 68 11-4145-01 PLATE RIBBON 

13 10-2830-02 SCREW SEMS PHP HEAD M3X 8 BZ 69 11-5067-01 PLATE PRINTHEAD UPPER 

15 11-5300-01 GUIDE MEDIA LOWER 70 12-3053-01 SHAFT PRINTHEAD MOUNTING 

16 11-5302-01 PLATE GUIDE FRONT 71 12-2411-01 SPACER HEAD CAM 

17 11-4387-01 HINGE 72 16-2183-01 CAM PRINTHEAD 

18 10-2584-01 PAN PHIL TYPE F 4-40 X .25 LG 73 10-2823-01 SPACER .484 OD .343 ID X .188LG 

21 12-2768-01 SHAFT IDLER RIBBON 75 17-2782-01 SPRING COMPRESSION 

22 17-2442-01 SPRING TORSION 76 20-2164-01 PRINTHEAD THERMAL 

24 17-2448-01 BUMPER SELF STICK 79 24-2521-01 ASSY DRIVE MOTOR 

25 13-2273-01 ROLLER DRIVE 87 10-2514-03 SCREW FLTHD M3 X 10 

26 10-2913-01 FOOT STICK-ON 88 10-2515-03 SCREW SOCHD M3 X 10 

27 24-2568-01 CARD CAGE ASSEMBLY W-6208 89 10-2515-05 SCREW SOCHD M3 X 14 

28 12-3342-01 PLATE MOUNTING REAR 90 10-2446-01 RING RETAINING 7/32 

31 16-2516-01 PULLEY TIMING PLATEN 92 10-2856-01 SCREW M3 X .5 X 5 LG BUT HD CAP 

32 12-2448-01 BLOCK SPACER 101 17-2449-01 EXTERNAL RETAINING RING 

34 10-2840-01 SCREW FREE-DRIVE M4 X 6 102 32-2219-01 ASSY PRINTHEAD POWER CABLE 

Option Dependent Thermal Transfer ribbon type used, where: 103 895504 LABEL - TRANSPORT WARNING 

35 17-3103-01 SPRING, TORSION – CSI (Coated Side In ribbon) 104 15-2485-01 ASSY IDLER ROLLER 

17-3103-02 SPRING, TORSION – CSO (Coated Side Out ribbon) 105 17-2968-01 KNOB ASSY KNURLED M5 X 12 

36 10-2560-01 WASHER FLAT NYLON 108 10-2258-01 SCREW 4-24 X .375 PPH HILO 

37 150128 BEARING BALL 6MM X 13MM 109 10-2541-01 SCREW THREAD FORMING M2.5 X 6 

38 17-2317-08 WASHER SPRING WAVE 110 10-0559-01 SCREW THD FORM #6 X 1/2 LG 

39 17-2318-01 BUSHING 111 12-2734-01 PLATE CENTER 

40 17-2637-01 SPRING TORSION 112 12-2738-01 SPACER MEDIA SENSOR 

41 897144 RETAINER - CLIP 113 11-4882-01 PLATE DETENT HEAD CAM 

42 24-2523-01 MEDIA SENSOR ASSY 114 899325 SPACER 

43 10-0534-01 NUT HEX #8-32 115 10-2123-01 WASHER NYLON 

44 10-2444-01 RING RETAINING 5/32 118 12-2795-01 HUB RIBBON 

45 15-2779-05 ASSY SENSOR SHAFT W-CLASS 6XXX 119 11-5007-01 CLIP RIBBON 

48 10-2531-01 C-TYPE RETAINING RING 6MM 120 16-2751-01 GEAR FLANGED 

5-13


Printer Assembly (P/N 53-2148-01) continued 

ITEM PART 

ITEM 

PART 

DESCRIPTION 

NUMBER NUMBER 

NUMBER NUMBER 

DESCRIPTION 

121 16-2754-01 DISK FRICTION 314 17-2749-01 SPACER NYLON .380 X .500 X 27/64 

122 16-2754-02 DISK FRICTION 315 24-2369-01 ASSY FAN 24VDC 

123 16-2754-03 DISK FRICTION 317 15-2835-01 FRAME ASSY W-CLASS 

125 15-2486-02 ASSY RIBBON REWIND HUB 319 12-2530-02 J HOOK RIBBON REWIND 

126 17-2885-01 SPRING COMPRESSION 321 12-2788-01 SHAFT RIBBON SUPPLY HUB 

132 10-2832-06 SCREW SEMS PHP HEAD M5X16 BZ 322 12-2528-01 SHAFT RIBBON REWIND 

134 10-2831-02 SCREW SEMS PHP HEAD M4X8 BZ 324 10-2378-02 SCREW SOCK SET M4 X 6 

138 11-5005-01 PLATE NUT 326 899144 CLAMP - SPRING 

139 12-2436-01 SHAFT MOUTING CLUTCH 327 10-2571-01 SCREW BUTTONHD SOCKCAP 4-40 X .12LG 

140 12-2437-01 SHAFT MOUNTING PULLEY 334 32-2335-01 STRAP GROUND 

142 16-2489-01 BUSHING IDLER 335 10-2832-01 SCREW SEMS PHP HEAD M5X6 BZ 

144 15-2548-02 CLUTCH ASSY 2MM GT 336 10-0074-01 WASHER LOCK #10 EXTERNAL TOOTH SZ 

145 12-3125-01 PULLEY TIMING COMPOUND 339 10-2830-08 SCREW SEMS PHP HEAD M3 X 25BZ 

146 17-2786-01 BELT TIMING 57 T 3MM-HTD 340 10-2550-01 SPACER NYLON 3/16" LONG 

147 17-2786-02 BELT TIMING 83T 3MM-HTD 341 10-2675-01 LOCTITE 242 

148 17-2766-05 BELT TIMING348T 2MM-GT 345 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 

153 17-2402-01 SPRING COMPRESSION 350 17-2753-01 BUSHING SLEEVE .377 X .502 X 1/4 

154 11-5123-01 BRACKET MOUNTING MOTOR 351 17-2750-01 PLUG BUTTON 1/2 INCH 

157 17-2403-01 WASHER FENDER 352 17-2763-01 SPRING COMP .480 X .045 X 1.75 

160 899190 PULLEY - TENSION 356 10-2582-01 WASHER NYLON .375 X .242 X .144 

164 12-2492-01 SHAFT PIVOT 357 10-2565-01 SPACER 

165 11-4469-01 BRACKET - ROLLER 365 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 

166 12-2650-01 COVER THREADED 366 17-2762-01 SPRING EXTENSION 

167 17-2557-01 SPRING COMPRESSION .240 OD X .035 370 17-2432-01 FAN GUARD WITH FILTER 

168 17-2447-01 WASHER NYLON 377 12-3008-01 COVER HUB 

169 13-2256-01 WEAR STRIP 378 130944 NUT M3 X .5 KEPS YELLOW ZINC 

170 10-0447-01 E RING .188 DIA SHAFT 379 13-2398-01 COVER POWER SUPPLY 

172 12-2491-01 SHAFT ROLLER 380 10-2514-06 SCREW FLTHD M3 X 16 

173 10-2151-01 RETAINING RING-3/16 X .015THK 383 10-0030-01 WASHER SPLIT LOCK #10 

174 16-2310-01 ROLLER BOUNCER 390 10-2830-03 SCREW SEMS PHP HEAD M3X10 BZ 

300 45-2013-01 LCD MODULE CHAR. 2X20 391 10-2666-01 FLAT CABLE CLAMP-1"W SELF ADHES 

301 10-2626-01 SCRW JACK .19 HEX X .19LG 4-40THD 392 17-0168-01 CABLE CLAMP 

303 16-3106-01 HUB, CLUTCH OUTER 393 17-0170-01 CLAMP CABLE 

304 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 394 17-2715-01 BRUSH-STATIC 6.5" 

305 10-0009-01 WASHER LOCK #4 SPLIT RING 396 51-2307-00 CCA W-CLASS POWER SUPPLY BD 

306 14-2726-01 LABEL - RIBBON SENSOR 398 11-5329-01 BRACKET CUTTER CONNECTION 

307 17-2426-01 PIN STRAIGHT .094 DIA X .437 LG 399 11-5277-01 PLATE NUT 

309 10-2515-02 SCREW SOCHD M3 X 8 400 11-5243-01 PLATE COVER 

310 10-2514-01 SCREW FLTHD M3 X 6 401 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 

312 17-2746-01 SLIP CLUTCH ASSY 402 15-2915-01 PRINTHEAD ASSY - W62XX W63XX 

313 10-0563-01 E-RING 3/8 TRUARC 5133-37 403 13-0002-01 TYWRAP 4" 

5-14


D. Card Cage and Cable Assemblies 

5-15

Card Cage and Cable Assemblies (24-2568-01) 


ITEM NUMBER PART NUMBER DESCRIPTION CABLE ROUTING (FROM / TO) 

1 11-5253-01 CARD CAGE N/A 

2 51-2375-02 CCA RIBBON SENSOR W-CLASS Back Plane, J8 / Ribbon Sensor 

4 32-2466-01 CABLE ASSY CUTTER Back Plane, J10 / Cutter PCB, J2 

5 24-2537-01 ASSY SENSOR HEAD UP Back Plane, J5 / Head Up Sensor 

6 32-2473-01 ASSY PRINTHEAD DATA CABLE Back Plane, J4 / Printhead 

7 32-2443-01 ASSY MAIN CCA POWER CABLE Back Plane, J13 / Power Supply PCB, J4 

8 32-2442-01 ASSY MOTOR CONTROL CABLE Back Plane, J12 / Power Supply PCB, J5 

9 32-2444-01 FRONT PANEL FLEX CABLE Back Plane, J7 / Front Panel PCB 

10 32-2456-01 CABLE FLEX MEDIA SENSOR Back Plane, J9 / Media Sensor 

11 51-2312-00 BACKPLANE W-6XXX N/A 

12 10-3044-04 SCREW SEMS #2 PHILLIPS M4 X 12 N/A 

5-16


E. Media Hub Assembly, 3-Inch 

5-17

Media Hub Assembly, 3-Inch (P/N 15-2696-01) 



1 15-2638-01 ASSEMBLY, MEDIA HUB SHAFT 

2 17-2543-01 BEARING, .502 ID X .813 OD X .5 

3 17-2759-01 (5) SPACER, NYLON 

4 17-2449-01 RING, RETAINING 

5 11-4477-01 WASHER, KEYED 

6 16-2447-01 DISC, FRICTION 

7 10-2856-01 (3) SCREW, M3 X .5LG 

8 11-5098-01 (3) CLIP, MEDIA 

9 10-2258-01 SCREW, 4-24 X 3.75 

10 12-2784-01 HUB, MEDIA 3” 

11 16-2743-01 COVER, END 

12 17-2450-01 SPRING, COMPRESSION 

13 17-2487-01 WASHER, NYLON SHOULDER 

14 10-2586-01 WASHER, FLAT.250 ID X .687 OD 

15 10-2855-01 SCREW, 1/4-20 X 1 1/4 

5-18


F. Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 

5-19


Media Hub Assembly, 1.5-Inch with 3-Inch Hub Adapter 

1.5-Inch Hub (P/N 15-2697-01) 

3-Inch Hub Adapter Option (P/N 15-2698-01) 




3 17-2759-01 (5) SPACER, NYLON 




7 12-2782-01 HUB, MEDIA 1.5” 

8 10-2852-01 (3) SCREW, M3 X .5 X 6 

9 11-5007-01 (3) CLIP, MEDIA (3) 

10 10-2515-01 SCREW, SOCHD M3 X 6 

11 12-2751-01 BEARING, MEDIA HUB 




15 10-2855-01 SCREW, 1/4-20 X 1 1/4 

16 12-2783-01 HUB, ADAPTER CORE 

17 10-2603-01 CAP, PLASTIC #8 

18 10-2856-01 (3) SCREW, M3 X .5LG 

19 11-5098-01 (3) CLIP, MEDIA 

20 10-2515-01 SCREW, SOCHD M3 X 6 

21 16-2470-01 COVER, END ADAPTER 

5-20


G. Main Logic Card 

1 

5-21


Main Logic Card 


1 51-2301-03 ASSEMBLY, MAIN LOGIC CCA 

5-22


II. W-6308 

5-23


A. Covers 

5-24


Covers 




3 11-5028-05 SIDE COVER 

4 11-4387-01 HINGE 





9 16-2474-01 FASCIA, TOP COVER; W-6208, W-6308 

10 10-2973-01 PUSH NUT 

5-25



5-26


Front Panel 








5-27



5-28



5-29



5-30



5-31



5-32



5-33



5-34



ITEM 

PART 

ITEM 

PART 

DESCRIPTION 

NUMBER NUMBER 

NUMBER NUMBER 

DESCRIPTION 







7 15-2706-01 TEAR PLATE ASSY 6" 60 15-2720-01 LATCH ASSY PRINTHEAD 




11 15-2828-02 S/A TENSIONER PLATE 67 11-5068-01 BRACKET MOUNTING HEATSINK 








22 17-2442-01 SPRING TORSION 76 20-2195-01 KYOCERIA 6" 300DPI THIN GLAZE 








34 10-2840-01 SCREW FREE-DRIVE M4 X 6 102 32-2219-01 ASSY PRINTHEAD POWER CABLE 















121 16-2754-01 DISK FRICTION 

5-35



ITEM PART 

ITEM 

PART 

DESCRIPTION 

NUMBER NUMBER 

NUMBER NUMBER 

DESCRIPTION 

122 16-2754-02 DISK FRICTION 315 24-2369-01 ASSY FAN 24VDC 


125 15-2486-02 ASSY RIBBON REWIND HUB 319 12-2530-02 J HOOK RIBBON REWIND 

126 17-2885-01 SPRING COMPRESSION 321 12-2788-01 SHAFT RIBBON SUPPLY HUB 

132 10-2832-06 SCREW SEMS PHP HEAD M5X16 BZ 322 12-2528-01 SHAFT RIBBON REWIND 


138 11-5005-01 PLATE NUT 326 899144 CLAMP - SPRING 

139 12-2436-01 SHAFT MOUTING CLUTCH 327 10-2571-01 SCREW BUTTONHD SOCKCAP 4-40 X .12LG 

140 12-2437-01 SHAFT MOUNTING PULLEY 334 32-2335-01 STRAP GROUND 

142 16-2489-01 BUSHING IDLER 335 10-2832-01 SCREW SEMS PHP HEAD M5X6 BZ 

144 15-2548-02 CLUTCH ASSY 2MM GT 336 10-0074-01 WASHER LOCK #10 EXTERNAL TOOTH SZ 

145 12-3125-01 PULLEY TIMING COMPOUND 339 10-2830-08 SCREW SEMS PHP HEAD M3 X 25BZ 

146 17-2786-01 BELT TIMING 57 T 3MM-HTD 340 10-2550-01 SPACER NYLON 3/16" LONG 

147 17-2786-02 BELT TIMING 83T 3MM-HTD 341 10-2675-01 LOCTITE 242 

148 17-2766-05 BELT TIMING348T 2MM-GT 345 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 

153 17-2402-01 SPRING COMPRESSION 350 17-2753-01 BUSHING SLEEVE .377 X .502 X 1/4 

154 11-5123-01 BRACKET MOUNTING MOTOR 357 10-2565-01 SPACER 

157 17-2403-01 WASHER FENDER 365 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 

160 899190 PULLEY - TENSION 366 17-2762-01 SPRING EXTENSION 

164 12-2492-01 SHAFT PIVOT 370 17-2432-01 FAN GUARD WITH FILTER 

165 11-4469-01 BRACKET - ROLLER 377 12-3008-01 COVER HUB 

166 12-2650-01 COVER THREADED 378 130944 NUT M3 X .5 KEPS YELLOW ZINC 

167 17-2557-01 SPRING COMPRESSION .240 OD X .035 379 13-2398-01 COVER POWER SUPPLY 

168 17-2447-01 WASHER NYLON 380 10-2514-06 SCREW FLTHD M3 X 16 

169 13-2256-01 WEAR STRIP 383 10-0030-01 WASHER SPLIT LOCK #10 

170 10-0447-01 E RING .188 DIA SHAFT 390 10-2830-03 SCREW SEMS PHP HEAD M3X10 BZ 

172 12-2491-01 SHAFT ROLLER 391 10-2666-01 FLAT CABLE CLAMP-1"W SELF ADHES 

173 10-2151-01 RETAINING RING-3/16 X .015THK 392 17-0168-01 CABLE CLAMP 

174 16-2310-01 ROLLER BOUNCER 393 17-0170-01 CLAMP CABLE 

300 45-2013-01 LCD MODULE CHAR. 2X20 394 17-2715-01 BRUSH-STATIC 6.5" 

301 10-2626-01 SCRW JACK .19 HEX X .19LG 4-40THD 396 51-2307-00 CCA W-CLASS POWER SUPPLY BD 

303 16-3106-01 HUB, CLUTCH OUTER 398 11-5329-01 BRACKET CUTTER CONNECTION 

304 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 399 11-5277-01 PLATE NUT 

305 10-0009-01 WASHER LOCK #4 SPLIT RING 400 11-5243-01 PLATE COVER 

306 14-2726-01 LABEL - RIBBON SENSOR 401 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 

307 17-2426-01 PIN STRAIGHT .094 DIA X .437 LG 402 15-2915-01 PRINTHEAD ASSY - W62XX W63XX 

309 10-2515-02 SCREW SOCHD M3 X 8 403 13-0002-01 TYWRAP 4" 

310 10-2514-01 SCREW FLTHD M3 X 6 

312 17-2746-01 SLIP CLUTCH ASSY 

313 10-0563-01 E-RING 3/8 TRUARC 5133-37 

314 17-2749-01 SPACER NYLON .380 X .500 X 27/64 

5-36



5-37




1 11-5253-01 CARD CAGE N/A 


4 32-2466-01 CABLE ASSY CUTTER Back Plane, J10 / Cutter PCB: J2 


6 32-2455-01 ASSY CABLE PRINTHEAD DATA Back Plane, J4 / Printhead 

7 32-2443-01 ASSY MAIN CCA POWER CABLE Back Plane, J13 / Power Supply PCB: J4 

8 32-2442-01 ASSY MOTOR CONTROL CABLE Back Plane, J12 / Power Supply PCB: J5 



11 51-2312-00 BACKPLANE W-6XXX N/A 


5-38



5-39






3 17-2759-01 (5) SPACER, NYLON 




7 10-2856-01 (3) SCREW, M3 X .5LG 

8 11-5098-01 (3) CLIP, MEDIA 

9 10-2258-01 SCREW, 4-24 X 3.75 

10 12-2784-01 HUB, MEDIA 3”; W-6208, W-6308 

11 16-2743-01 COVER, END 




15 10-2855-01 SCREW, 1/4-20 X 1 1/4 

5-40



5-41



1.5-Inch Hub (P/N 15-2697-01) 





3 17-2759-01 (5) SPACER, NYLON 




7 12-2782-01 HUB, MEDIA 1.5” 

8 10-2852-01 (3) SCREW, M3 X .5 X 6 

9 11-5007-01 (3) CLIP, MEDIA (3) 

10 10-2515-01 SCREW, SOCHD M3 X 6 





15 10-2855-01 SCREW, 1/4-20 X 1 1/4 


17 10-2603-01 CAP, PLASTIC #8 

18 10-2856-01 (3) SCREW, M3 X .5LG 

19 11-5098-01 (3) CLIP, MEDIA 

20 10-2515-01 SCREW, SOCHD M3 X 6 


5-42



1 

5-43





5-44


III. W-8306 

5-45


A. Covers 

5-46


Covers 




3 11-5028-05 SIDE COVER 

4 11-4387-01 HINGE 





9 16-2496-01 FASCIA, TOP COVER 

10 10-2973-01 PUSH NUT 

5-47



5-48


Front Panel 








5-49



5-50



5-51



5-52



5-53



5-54



5-55



5-56


ITEM 

NUMBER 

PART 

NUMBER 

DESCRIPTION 


ITEM 

NUMBER 

PART 

NUMBER 

DESCRIPTION 







7 15-2706-02 TEAR PLATE ASSY 8" 60 15-2720-02 LATCH ASSY PRINTHEAD 




11 15-2828-02 S/A TENSIONER PLATE 67 11-5093-01 BRACKET MOUNTING HEADSINK 








22 17-2442-01 SPRING TORSION 76 20-2157-01 8" PRINTHEAD TDK 








34 10-2840-01 SCREW FREE-DRIVE M4 X 6 102 32-2357-01 PRINTHEAD POWER CABLE TDK 















121 16-2754-01 DISK FRICTION 

5-57



ITEM PART 

ITEM 

PART 

DESCRIPTION 

NUMBER NUMBER 

NUMBER NUMBER 

DESCRIPTION 


123 16-2754-03 DISK FRICTION 319 12-2547-02 J-HOOK RIBBON REWIND 

125 15-2499-02 ASSY RIBBON REWIND HUB 321 12-2788-02 SHAFT RIBBON SUPPLY 

126 17-2885-01 SPRING COMPRESSION 322 12-2528-01 SHAFT RIBBON REWIND 


134 10-2831-02 SCREW SEMS PHP HEAD M4X8 BZ 326 899144 CLAMP - SPRING 

138 11-5005-01 PLATE NUT 327 10-2571-01 SCREW BUTTONHD SOCKCAP 4-40 X .12LG 

139 12-2436-01 SHAFT MOUTING CLUTCH 334 32-2335-01 STRAP GROUND 

140 12-2437-01 SHAFT MOUNTING PULLEY 335 10-2832-01 SCREW SEMS PHP HEAD M5X6 BZ 

142 16-2489-01 BUSHING IDLER 336 10-0074-01 WASHER LOCK #10 EXTERNAL TOOTH SZ 

144 15-2548-02 CLUTCH ASSY 2MM GT 339 10-2830-08 SCREW SEMS PHP HEAD M3 X 25BZ 

145 12-3125-01 PULLEY TIMING COMPOUND 340 10-2550-01 SPACER NYLON 3/16" LONG 

146 17-2786-01 BELT TIMING 57 T 3MM-HTD 341 10-2675-01 LOCTITE 242 

147 17-2786-02 BELT TIMING 83T 3MM-HTD 345 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 

148 17-2766-05 BELT TIMING348T 2MM-GT 350 17-2753-01 BUSHING SLEEVE .377 X .502 X 1/4 

153 17-2402-01 SPRING COMPRESSION 351 17-2750-01 PLUG BUTTON 1/2 INCH 

154 11-5123-01 BRACKET MOUNTING MOTOR 352 17-2763-01 SPRING COMP .480 X .045 X 1.75 

157 17-2403-01 WASHER FENDER 356 10-2582-01 WASHER NYLON .375 X .242 X .144 

160 899190 PULLEY - TENSION 357 10-2565-01 SPACER 

164 12-2492-01 SHAFT PIVOT 365 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 

165 11-4469-01 BRACKET - ROLLER 366 17-2762-01 SPRING EXTENSION 

166 12-2650-01 COVER THREADED 370 17-2432-01 FAN GUARD WITH FILTER 

167 17-2557-01 SPRING COMPRESSION .240 OD X .035 377 12-3008-01 COVER HUB 

168 17-2447-01 WASHER NYLON 378 130944 NUT M3 X .5 KEPS YELLOW ZINC 

169 13-2256-01 WEAR STRIP 379 13-2398-01 COVER POWER SUPPLY 

170 10-0447-01 E RING .188 DIA SHAFT 380 10-2514-06 SCREW FLTHD M3 X 16 

172 12-2553-01 SHAFT ROLLER 383 10-0030-01 WASHER SPLIT LOCK #10 

173 10-2151-01 RETAINING RING-3/16 X .015THK 390 10-2830-03 SCREW SEMS PHP HEAD M3X10 BZ 

174 16-2310-01 ROLLER BOUNCER 391 10-2666-01 FLAT CABLE CLAMP-1"W SELF ADHES 

300 45-2013-01 LCD MODULE CHAR. 2X20 392 17-0168-01 CABLE CLAMP 

301 10-2626-01 SCRW JACK .19 HEX X .19LG 4-40THD 393 17-0170-01 CLAMP CABLE 

303 16-3106-01 HUB, CLUTCH OUTER 394 17-2716-01 BRUSH-STATIC 9.0" 

304 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 396 51-2307-00 CCA W-CLASS POWER SUPPLY BD 

305 10-0009-01 WASHER LOCK #4 SPLIT RING 398 11-5329-01 BRACKET CUTTER CONNECTION 

306 14-2726-01 LABEL - RIBBON SENSOR 399 11-5277-01 PLATE NUT 

307 17-2426-01 PIN STRAIGHT .094 DIA X .437 LG 400 11-5243-01 PLATE COVER 

309 10-2515-02 SCREW SOCHD M3 X 8 401 10-2903-03 SCREW TRILOBULAR M4 PHILIPS HEAD 10 

312 17-2746-01 SLIP CLUTCH ASSY 402 15-2915-02 PRINTHEAD ASSY - W83XX 

313 10-0563-01 E-RING 3/8 TRUARC 5133-37 403 13-0002-01 TYWRAP 4" 

314 17-2749-01 SPACER NYLON .380 X .500 X 27/64 

315 24-2369-01 ASSY FAN 24VDC 

5-58



5-59




1 11-5253-01 CARD CAGE N/A 


4 32-2466-01 CABLE ASSY CUTTER Back Plane, J10 / Cutter PCB, J2 


6 32-2467-01 ASSY CABLE PRINTHEAD DATA Back Plane, J4 / Printhead 

7 32-2443-01 ASSY MAIN CCA POWER CABLE Back Plane, J13 / Power Supply PCB, J4 

8 32-2442-01 ASSY MOTOR CONTROL CABLE Back Plane, J12 / Power Supply PCB, J5 



11 51-2313-00 BACKPLANE BOARD W83XX N/A 


5-60



5-61






3 17-2759-01 (7) SPACER, NYLON 




7 10-2856-01 (4) SCREW, M3 X .5LG 

8 11-5098-01 (4) CLIP, MEDIA 

9 10-2258-01 SCREW, 4-24 X 3.75 

10 12-2784-02 HUB, MEDIA 3” 

11 16-2743-01 COVER, END 




15 10-2855-01 SCREW, 1/4-20 X 1 1/4 

5-62



5-63



1.5-Inch Hub (P/N 15-2697-02) 





3 17-2759-01 (7) SPACER, NYLON 




7 12-2782-02 HUB, MEDIA 1.5” 

8 10-2852-01 (4) SCREW, M3 X .5 X 6 

9 11-5007-01 (4) CLIP, MEDIA (4) 

10 10-2515-01 SCREW, SOCHD M3 X 6 





15 10-2855-01 SCREW, 1/4-20 X 1 1/4 


17 10-2603-01 CAP, PLASTIC #8 

18 10-2856-01 (4) SCREW, M3 X .5LG 

19 11-5098-01 (4) CLIP, MEDIA 

20 10-2515-01 SCREW, SOCHD M3 X 6 


5-64



1 

5-65





5-66

Options 

IV. Options 

5-67

Options 

A. Cover Dampener 

5-68

Options 

Cover Dampener (P/N 74-2394-01) 


1 17-2699-01 ASSEMBLY, DAMPENER 

2 11-4913-01 PLATE, LINKAGE MOUNT 

3 10-2761-01 SCREW, FLAT HEAD M4 X 10MM 

4 11-4912-01 MOUNT, DAMPENER 

5 10-2762-01 SCREW, PH M4 X 6MM 

5-69

Options 

B. Standard Cutter, W-6208 and W-6308 

5-70

Options 

Standard Cutter, W-6208 and W-6308 (P/N 78-2014-01) 


1 11-4418-01 COVER - CUTTER UPPER 

2 10-0346-01 NUT #8 HEX THIN LOCKING 

3 10-2113-13 WASHER FLT ROUND STEEL METRIC 

4 17-2469-01 WASHER - BELLEVILLE 

5 11-4409-01 LATCH ROTARY 

6 11-4411-01 BRACKET-UPPER CUTTER MTG 

7 10-2514-01 SCREW FLTHD M3 X 6 

8 12-2493-01 PIVOT SHAFT - CUTTER BRACKET 

9 10-0447-01 E RING .188 DIA SHAFT 

10 11-4410-01 BRACKET - LOWER CUTTER MTG 

11 24-2379-01 ASSY - CUTTER 

12 11-4419-01 COVER - CUTTER LOWER 

15 15-2495-01 ASSY - CATCH TRAY CUTTER 

16 11-4412-01 GUIDE MEDIA CUTTER 

17 10-2534-01 SCREW M3 X 6 PHILLIPS 

18 32-2276-01 ASSY CUTTER CONTROL CABLE (not shown in illustration) 

21 12-2831-01 HOUSING SPRING 

22 17-2314-02 SPRING COMPRESSION LC-026C-5-MW 

5-71

Options 

C. HD Cutter, W-6208 and W-6308 

5-72

Options 

Mechanism (Item Number 1) Detail 

5-73

Options 

HD Cutter, W-6208 and W-6308 (P/N 24-2435-01) 


1 17-3053-01 GUILLOTINE CUTTER MECHANISM 

2 11-5568-01 PLATE MOUNTING CUTTER 

3 17-3058-01 TENSION CATCH 

4 15-3003-01 COVER CUTTER (6INCH) 

5 15-3004-01 CUTTER HINGE 

7 51-2374-00 CCA CUTTER 

8 11-5625-01 COVER PLATE - SMALL 

9 11-5629-01 COVER PLATE 

11 10-2518-01 WASHER FLAT SS 

12 10-2534-07 SCREW PAN HD PH M3X.5X4MM 

13 24-2642-01 ASSY CUTTER MOTOR W-CLASS 

14 130919 SCREW 4-40 X 3/8 PHIL PH EXT/S 

15 10-2970-01 SCREW FL THD M3 X 6 

16 17-0168-01 CABLE CLAMP 

17 10-3086-01 NUT HEX SELF-LOCKING M3 CRES 

18 32-2276-01 ASSY CUTTER CONTROL CABLE (not shown in drawing) 

19 10-2105-03 SCREW M3X6 PAN HEAD 

20 10-3120-01 SCREW SET M3X3 CUP POINT 

Mechanism Detail (Item Number 1, P/N 17-3053-01) 


1 DPO17-2726-45 MOVING BLADE 

2 DPO17-2726-46 FIXED BLADE 

3 DPO17-2726-47 ASSY, FRAME 

4 DPO17-2726-48 ASSY, MOVING BRACKET 

5 DPO17-2726-49 SHAFT 

6 DPO17-2726-50 SHAFT, IDLER 

7 DPO17-2726-51 GEAR, IDLER 

8 DPO17-2726-52 DRIVE GEAR 

9 DPO17-2726-53 LINK 

10 DPO17-2726-54 ROLLER 

11 DPO17-2726-55 SPRING 

12 DPO17-2726-56 GEAR, PINION 

13 DPO10-2514-06 SCREW FLTHD M3 X 16 


5-74

Options 

D. HD Cutter, W-8306 

5-75

Options 

Mechanism (Item Number 1) Detail 

5-76

Options 

HD Cutter Option, W-8306 (P/N 24-2436-01) 


1 17-3054-01 GUILLOTINE CUTTER MECHANISM 

2 11-5568-02 CUTTER MOUNTING BRACKET 

3 17-3058-01 TENSION CATCH 

4 15-3003-02 COVER CUTTER 

5 15-3004-01 CUTTER HINGE 

7 51-2374-00 CCA CUTTER 

8 11-5625-01 COVER PLATE - SMALL 

9 11-5629-01 COVER PLATE 

11 10-2518-01 WASHER FLAT SS 

12 10-2534-07 SCREW PAN HD PH M3X.5X4MM 

13 24-2642-01 ASSY CUTTER MOTOR W-CLASS 

14 130919 SCREW 4-40 X 3/8 PHIL PH EXT/S 

15 10-2970-01 SCREW FL THD M3 X 6 

16 17-0168-01 CABLE CLAMP 

17 10-3086-01 NUT HEX SELF-LOCKING M3 CRES 

18 32-2276-01 ASSY CUTTER CONTROL CABLE (not shown in drawing) 

19 10-2105-03 SCREW M3X6 PAN HEAD 

20 10-3120-01 SCREW SET M3X3 CUP POINT 

Mechanism Detail (Item Number 1, P/N 17-3054-01) 


1 DPO17-2726-40 MOVING BLADE 

2 DPO17-2726-41 FIXED BLADE 

3 DPO17-2726-42 ASSY, FRAME 

4 DPO17-2726-43 ASSY, MOVING BRACKET 

5 DPO17-2726-44 SHAFT 

6 DPO17-2726-50 SHAFT, IDLER 

7 DPO17-2726-51 GEAR, IDLER 

8 DPO17-2726-52 DRIVE GEAR 

9 DPO17-2726-53 LINK 

10 DPO17-2726-54 ROLLER 

11 DPO17-2726-55 SPRING 

12 DPO17-2726-56 GEAR, PINION 



5-77

Options 

E. Font Expansion Card 

5-78

Options 

Font Expansion Card (P/N 78-2321-01) 


1 51-2284-00 ASSEMBLY, FONT EXPANSION BOARD 

2 11-5279-01 PLATE, REAR COVER 

3 10-2903-04 SCREW, M4 X 12 

5-79

Options 

F. Internal Rewind, W-6208 and W-6308 

5-80

Options 

Internal Rewind, W-6208 and W-6308 (P/N 15-2694-03) 


1 10-0530-01 NUT SQUARE 8-32 

2 16-2269-01 ADAPTER CORE 

3 11-4315-01 RETAINER CORE 

4 11-4386-01 RETAINER 

5 17-2436-01 SCR M3 X 8 THRD CUTTING OVAL 

6 17-2907-01 SLIP CLUTCH ASSY 3MM HTD 44 TEETH 

7 12-2444-01 HOUSING MEDIA SPOOL 

8 16-2283-01 HUB TAKE UP 

9 17-2439-01 COMPRESSION SPRING 

10 10-2514-03 SCREW FLTHD M3 X 10 

11 17-2456-01 .1875 DIA. CRES - 440C BALL 

12 11-4343-01 TENSION BAR 

13 16-2267-01 RETAINER MEDIA 

14 16-2268-01 PAD SCREW 

16 15-2435-02 ASSY KNURLED HEAD SCREW (.88 LG) 


18 10-0509-01 SCREW PHP 8-32 X 1/4 

19 10-0563-01 E-RING 3/8 TRUARC 5133-37 

20 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 

21 10-0273-01 PIN-ROLL 3/32 X 9/16 STOCK DRIVE 

22 11-4350-01 PLATE REWIND 

5-81

Options 

G. Internal Rewind, W-8306 

5-82

Options 

Internal Rewind, W-8306 (P/N 15-2695-02) 


1 10-0530-01 NUT SQUARE 8-32 

2 16-2269-01 ADAPTER CORE 

3 11-4315-01 RETAINER CORE 

4 11-4341-01 DRIVER - CORE 

5 130938 SCREW M3X.5X6 PHIL EXT/SEM YZ 

6 17-2747-01 SLIP CLUTCH ASSY 65 TEETH 2 MM 

7 12-2444-01 HOUSING MEDIA SPOOL 

8 12-2561-01 TAKE UP HUB 

9 17-2313-01 SPRING EXTENSION 

10 10-2514-03 SCREW FLTHD M3 X 10 

11 17-2424-01 SPRING PIN CRES .062 DIA X 3/8 LG 

12 12-2406-01 SHAFT - MEDIA HUB 

13 16-2267-01 RETAINER MEDIA 

14 16-2268-01 PAD SCREW 



18 10-0509-01 SCREW PHP 8-32 X 1/4 

19 10-0563-01 E-RING 3/8 TRUARC 5133-37 

20 17-3028-01 BEARING FLANGED 440C 3/8 X 7/8 

21 10-0273-01 PIN-ROLL 3/32 X 9/16 STOCK DRIVE 

22 16-2271-01 FLANGE - TAKE UP 

23 11-4585-01 TENSION BAR 

24 10-2378-02 SCREW SOCK SET M4 X 6 

25 10-2565-01 SPACER 

26 11-4352-01 PLATE REWIND 

5-83

Options 

H. I/O Expansion Card 

5-84

Options 

I/O Expansion Card 

Without FLASH Memory (P/N 78-2256-01) 

With FLASH Memory (P/N 78-2256-02) 


1 

51-2310-01 ASSEMBLY, I/O EXPANSION BOARD – WITHOUT FLASH MEMORY 

51-2310-11 ASSEMBLY, I/O EXPANSION BOARD – WITH FLASH MEMORY 


3 10-2903-04 SCREW, M4 X 12 

5-85

Options 

I. LAN Interfaces 

1 

1 

3 

3 

2 

2 

5-86

Options 

DMXNet (P/N 78-2411-01) 


1 15-2944-01 DMXNet Card 


3 10-2903-04 SCREW, M4 X 12 

DMXrfNet (P/N 78-2494-01) 


1 24-2606-01 DMXrfNet Card 


3 10-2903-04 SCREW, M4 X 12 

5-87

Options 

J. Peel Mechanism, W-6208 and W-6308 

5-88

Options 

Peel Mechanism, W-6208 and W-6308 (P/N 78-2206-01) 


1 10-0307-01 RETAINING RING .125D 

3 10-2889-01 SCREW 4-40X 1/4 PHIL FLT HD 


8 11-5024-01 BRACKET ROLLER FRONT 

9 11-5023-01 BRACKET ROLLER REAR 

10 12-2797-01 SHAFT ROLLER 

11 12-2608-01 SHAFT LATCH 

12 16-2277-01 BLOCK SLIDE 

13 13-2281-01 BLOCK LATCH 

15 17-2459-01 SPRING COMPRESSION .042 W.D. 

16 16-2349-01 ROLLER - CLAMP 

17 12-2564-01 SHAFT HINGE 

18 12-2610-01 BAR PEEL 

19 10-2259-01 SCREW PANHD 2-56 X .31 LG 

20 16-2349-04 ROLLER- CLAMP 

21 10-2820-01 WASHER LOCK #2 

5-89

Options 

K. Peel Mechanism, W-8306 

5-90

Options 

Peel Mechanism, W-8306 (P/N 78-2207-01) 


1 10-0307-01 RETAINING RING .125D 

3 10-2889-01 SCREW 4-40X 1/4 PHIL FLT HD 


8 11-5025-01 BRACKET ROLLER FRONT 

9 11-5026-01 BRACKET ROLLER REAR 

10 12-2798-01 SHAFT ROLLER 

11 12-2453-01 SHAFT LATCH 

12 16-2277-01 BLOCK SLIDE 

13 16-2278-01 BLOCK LATCH 

15 17-2459-01 SPRING COMPRESSION .042 W.D. 

16 16-2349-01 ROLLER - CLAMP 

17 12-2551-01 SHAFT HINGE 

18 12-2610-02 BAR PEEL 

19 10-2259-01 SCREW PANHD 2-56 X .31 LG 

20 10-2820-01 WASHER LOCK #2 

5-91

Options 

L. Present Sensor 

5-92

Options 

Present Sensor (P/N 78-2333-01) 


1 11-4185-01 BRACKET, SENSOR MOUNITING 

2 24-2352-01 ASSEMBLY, PRESENT SENSOR 

3 11-5169-01 SUPPORT, SENSOR 

4 17-2403-02 SCREW, PHILLIPS HEAD, M3 X .5 X 6 

5-93

Options 

M. Twinax / Coax Interfaces 

5-94

Options 

Twinax Interface (P/N 78-2305-01) 


1 11-5206-01 PLATE, COVER EXPANSION 

2 10-2930-04 SCREW, M4 X 12 PHILLIPS HEAD 

3 24-2530-01 CCA, TWINAX/COAX 

4 10-2520-01 SCREW, 4-40 X 2.5 

5 11-5281-01 BRACKET, COVER CONNECTOR 

6 32-2328-01 CABLE ASSEMBLY, TWINAX INTERFACE 

Coax Interface (P/N 78-2305-02) 


1 11-5206-01 PLATE, COVER EXPANSION 

2 10-2930-04 SCREW, M4 X 12 PHILLIPS HEAD 

3 24-2530-01 CCA, TWINAX/COAX 

4 10-2520-01 SCREW, 4-40 X 2.5 

5 11-5281-01 BRACKET, COVER CONNECTOR 

7 32-2327-01 CABLE ASSEMBLY, COAX INTERFACE 

5-95

Options 

N. USB Interface 

1 

3 

2 

5-96

Options 

USB Interface (P/N 78-2388-01) 


1 51-2324-00 USB INTERFACE CARD 


3 10-2903-04 SCREW, M4 X 12 

5-97

Options 

O. Ribbon Saver 

5-98

Options 

Ribbon Saver (P/N 78-2237-01) 

ITEM PART 

ITEM PART 

DESCRIPTION 

NUMBER NUMBER 

NUMBER NUMBER 

DESCRIPTION 

1 24-2353-01 ASSY - HEAD LIFT SENSOR 38 15-2500-01 ARM LIFTING 

2 10-0307-01 RETAINING RING .125D 39 15-2500-02 ARM LIFTING 

4 10-2514-01 SCREW FLTHD M3 X 6 40 10-2830-05 SCREW SEMS PHP HEAD M3X14 BZ 

5 12-2396-01 CAM LIFTING 42 11-5067-02 PLATE UPPER-PRINTHEAD 

6 10-2531-01 C-TYPE RETAINING RING 6MM 43 10-0557-01 SCREW SOC HD CAP 4-40 X 1/4 

7 10-2577-01 BUSHING FLANGED SELF-RETAINING 45 13-2273-01 ROLLER DRIVE 

9 51-2340-01 CCA RIBBON SAVER 46 10-2831-04 SCREW SEMS PHP HEAD M4X12 BZ 

10 24-2401-01 MOTOR ASSY HEAD LIFTER 47 10-2830-02 SCREW SEMS PHP HEAD M3X 8 BZ 

11 10-2578-01 BUSHING FLANGED 48 10-2675-01 LOCTITE 242 

12 16-2218-01 CAM SENSOR 49 10-2866-01 WASHER NYLON 

13 16-2219-01 BLOCK BEARING 51 17-2744-01 GEAR 40 TEETH 

14 16-2516-01 PULLEY TIMING PLATEN 52 17-2516-01 BEARING BALL FLANGED .3125 ID 

15 150128 BEARING BALL 6MM X 13MM 53 10-0252-01 E-RING 5/16 TRUARC X 5133-31 

16 17-2786-06 BELT TIMMING 3 MM HTD 88 T 54 899210 SPACER - PIVOT SHAFT 

17 17-2314-06 SPRING COMPRESSION LC-026B-9MW 55 10-3040-01 WASHER FLAT NYLON 

18 11-4188-01 GUIDE MEDIA FRONT 56 16-2857-01 IDLER RIBBON SAVER 

19 17-2796-01 GEAR SPUR 21 TEETH 57 12-3184-01 SHAFT IDLER RIBBON SAVER 

20 17-2343-01 GEAR SPUR 24 TEETH 58 32-2498-01 CABLE ASSY MOTOR DRV .1CTR. 6CKT 

21 17-2376-01 PIN-RETAINING 60 10-3041-01 SCREW CAP M4 X 14 

22 15-2996-02 BRAKE 24 VOLT (MOD) 61 10-0526-01 WASHER #8 SPLIT LOCK 

24 10-2446-01 RING RETAINING 7/32 

25 899310 BEARING - HEADLIFT 

26 32-2270-01 ASSY - RIBBON SAVE HARNESS 

27 11-4881-01 FOOT BRACKET OUTBOARD 

28 11-4880-01 FOOT BRACKET INBOARD 

29 11-4517-01 CAM IDLER LIFTING 

30 11-5515-01 BRACKET MOUNTING MOTOR RIBBON SAVER 

31 12-2448-02 BLOCK SPACER 

32 12-3207-01 SHAFT CAM RIBBON SAVER 

33 15-2757-02 ASSY SIDE PLATE 

34 12-2791-01 SHAFT RIBBON SUPPLY HUB 

35 10-2830-01 SCREW SEMS PHP HEAD M3X6 BZ 

36 17-2592-01 WASH FLT NYLON .192IDX.312ODX.110LG 

37 13-2261-01 ROLLER IDLER 

5-99

Options 

P. Fan-Fold Media Guide 

1 

5-100

Options 

Fan-Fold Media Guide (P/N 15-2786-01) 


1 15-2786-01 FANFOLD MEDIA GUIDE 

5-101

Q. Heavy Duty Cutter Tray, W-6208 and W-6308 

Options 

5-102

Options 

Heavy Duty Cutter Tray, W-6208 & W-6308 (P/N 15-2625-01) 


1 11-4664-01 TRAY PAPER 

2 11-4665-01 BRACKET BOTTOM TRAY 

3 11-4666-01 ARM UPPER 

4 11-4667-01 ARM LOWER 

5 11-4668-01 BRACKET MOUNTING TRAY 

6 11-4669-01 PLATE NUT 

7 12-2660-01 BLOCK GUIDE 

8 17-2654-01 WING NUT M5 X .8 

9 17-2655-01 WING STUD M5 X .8 

10 10-2519-02 SCREW PANHD SEMS M3 X 8 

11 10-2227-05 WASHER - SHIM 

13 17-2572-01 BUMPER BUTTON .62 0D X .125 THK 

14 17-2669-01 BEARING SLEEVE .252OD .126ID .125 

5-103

Options 

R. Heavy Duty Cutter Tray, W-8306 

5-104

Options 

Heavy Duty Cutter Tray, W-8306 (P/N 15-2626-01) 


1 11-4664-02 TRAY PAPER 

2 11-4665-02 BRACKET BOTTOM TRAY 

3 11-4666-02 ARM UPPER 

4 11-4667-02 ARM LOWER 

5 11-4668-02 BRACKET MOUNTING TRAY 

6 11-4669-01 PLATE NUT 

7 12-2660-01 BLOCK GUIDE 

8 17-2654-01 WING NUT M5 X .8 

9 17-2655-01 WING STUD M5 X .8 

10 10-2519-02 SCREW PANHD SEMS M3 X 8 

11 10-2227-05 WASHER - SHIM 

13 17-2572-01 BUMPER BUTTON .62 0D X .125 THK 

14 17-2669-01 BEARING SLEEVE .252OD .126ID .125 

5-105

Options 

S. Standard Cutter Tray, W-6208 and W-6308 

5-106

Options 

Standard Cutter Tray, W-6208 and W-6308 (P/N 15-2495-01) 


1 10-2113-01 WASHER, FEATHERED, STEEL 

2 10-2356-01 SCREW, SLOT, 8-32 X 3/16 

3 11-4422-02 BRACKET, CUTTER CATCH TRAY 

4 11-4420-01 TRAY, CATCH, CUTTER 

5 11-4422-01 BRACKET, CUTTER CATCH TRAY 

6 11-4421-01 LEVER, CATCH TRAY 

7 140093 KNOB, PLASTIC, 8/32 TAPPED 

8 11-4423-01 EXTENSION, CATCH TRAY 

5-107

Maintenance Manual - Datamax-O'Neil

Create successful ePaper yourself

Delete template?

Save as template?