What you don't know about your SAP - IBIS Prof. Thome

www.ibis-america.comWhat you don’t know about your SAP system isRBE Plus Analysishurting you!Marci Braybrooks, Sr. Project Manager, IBIS America LLCJim Reilly, VP Ops, IBIS America LLCReverse Business Engineering (RBE) and RBE Plus are registered trademarks of IBIS Prof. Thome AG.RBE Plus Contents, Reports, Solutions and Services are products of IBIS Prof. Thome AG.© IBIS – All rights reserved

What you don’t know about your SAPsystem is hurting you!www.ibis-america.com• The Truth about your SAP Business Processes• Increasing ROI and Productivity• Identifying Opportunity for Improvement• Demonstration• RBE Plus Customer Success Stories• Wrap Up with Q&A2© IBIS – All rights reserved

The Truth about your SAP BusinessProcesseswww.ibis-america.comDo you really knowhow your SAP system is used?• Keeping current for Mainstream Maintenance support• How quickly do you implement upgrades?• Are you already on Extended Maintenance?• Model-based understanding (Business Blueprint)• Is it based upon the SAP standard processes?• Is it verifiable?• Documented customizations and developments• Which configuration have you customized, do youknow if it’s been used?• Which WRICEF objects have been developed and arethey being used?3© IBIS – All rights reserved

The Truth about your SAP BusinessProcesseswww.ibis-america.comWithout a documented, verifiable, process-basedbusiness blueprint of both standard and customimplementations:You are managing change without a safety net!4© IBIS – All rights reserved

The Truth about your SAP BusinessProcesseswww.ibis-america.comTypically...• 50% of the custom transactions and programs inyour SAP system are obsolete and don‘t need to betested or upgraded• 30% of customer-specific customizing is not used orunder-utilized• 8% of valid users have never logged on to the system• 22% of valid users performed not a single activity inthe system in an analyzed periodAverage results from analyzing over 500 SAP systems5© IBIS – All rights reserved

The Truth about your SAP BusinessProcesseswww.ibis-america.comFrequently, SAP customers tackle technical upgradesfirst, and schedule later phases for functionalenhancements.1005003.x 4.x ERP 6.0 ERP 6.0,EHP 1-7Actual UsageSAP FunctionalityHow much of the SAP functionality are you leveraging?Staying current with SAP release levels adds customervalue.6© IBIS – All rights reserved


www.ibis-america.comIncreasing ROI and ProductivityIncrease Return on Investment• Increase productivity• Reduce cost of doing business• Increase effectiveness per user license• Fewer manual interventions / integrated platform• Standard processes / best practice• Improve stability, scalability, innovationWhat’s preventing you from achieving this?8© IBIS – All rights reserved

www.ibis-america.comHow to Increase ROI and Productivity1. Analyze your SAP Usage2. Create a BusinessBlueprint– SAP BPR-based (RBPD)– Customized with yourconfiguration variants andWRICEF developments3. Clean-Up / Optimize4. Simplify5. Standardize6. Streamline Processes(improve, accelerate,innovate)7. Re-Analyze!9© IBIS – All rights reserved

www.ibis-america.comAnalyzing SAP UsageStandard diagnosticsReverse Business Engineering• Operational usage analysis Functional usage analysis• Monitoring/system/database Analysis/process/configuration and development• Transaction-based Process and process variantbased• Manual aggregation for useror authorization-basedusage analysis• NO analytical measurementof process usage or processvariant usage (i.e.customizing usage) Automatic aggregation of user,transaction and authorizationcombinations Combines transaction andprogram-based usage withfunctional data (table andcustomizing data) Ability to compare multiplesystems and/or organizations10© IBIS – All rights reserved

www.ibis-america.comReverse Business Engineering SAP SystemsPotentialAnalysisComparison /TransformationAnalysisUsage AnalysisSAP Solution Manager (SDA)with RBPD/IBIS ContentProcessVariants andExceptionsUser andRole AnalysisBPM ToolIntegration11© IBIS – All rights reserved

www.ibis-america.comRBE Plus Analysis Options1. Customer-driven analysis projects empowered byRBE Plus Licensed Solutions,or…2. IBIS-driven analysis projects provided via RBE PlusFixed-Price Services Either way, key deliverables and customer benefitscan be provided, via Licensed Solutions or Fixed-PriceServices…12© IBIS – All rights reserved

www.ibis-america.comIncreasing ROI and ProductivityIdentify…– SAP ApplicationComponents used– Opportunity to increasefunctional usageTOPApplicationKeyNumber of used and available SAP transactions per componentTransactionsavailableNumber of usedtransactions percomponentCount different:TransactionDegreeof useApplication textAC 25 1 4.0% Accounting - GeneralAP 392 3 0.8% Application PlatformBC 2,568 254 9.9% Basis ComponentsBW 465 4 0.9% SAP Business Information WarehouseCA 5,925 173 2.9% Cross-Application ComponentsCO 2,333 108 4.6% ControllingEC 1,000 7 0.7% Enterprise ControllingFI 5,450 426 7.2% Financial AccountingFIN 1,944 14 0.7% FinancialsFS 1,127 1 0.1% Financial ServicesIM 246 27 11.0% Investment ManagementLE 979 83 8.5% Logistics ExecutionLO 2,602 25 1.0% Logistics - GeneralMM 1,407 168 11.9% Materials ManagementPA 1,349 11 0.8% Personnel ManagementPM 840 8 1.0% Plant MaintenancePP 1,505 52 3.5% Production Planning and ControlPS 586 96 16.4% Project SystemPT 223 3 1.3% Personnel Time ManagementPY 2,658 1 0.0% PayrollRE 2,123 24 1.1% Real Estate ManagementSD 1,899 36 1.9% Sales and DistributionTR 255 1 0.4% Treasury37,901 1,526 4.0%13© IBIS – All rights reserved

www.ibis-america.comCreate a Business BlueprintEvaluate usageaccording to the SAPBusiness ProcessRepository (BPR)structure.• Pre-defined contentof SAP OrganizationUnits, Master Data,Business Scenarios,processes andprocess steps• SAP Documentation,Transactions,ConfigurationobjectsInventory ManagementScorecardDocument overviewProcess dataEfficiencyRBE PlusValueActivationStatusCancelled goods receipt items for purchase orders 903 activeCancelled goods issue items for deliveries 1 activeCancelled goods issue items for cost centers 3 activeCancelled goods issue items for production orders 0 inactiveMovements for initial entry of stock 2,233 activeHeld material documents (inventory management) 0 inactiveIntegrationInbound deliveriesMessagesUsersCustomizingInventory Management ProcessingactiveInbound Processing and Receipt Confirmation without Warehouse Management activeOutbound Processing without WMIBIS-TransactionsCreate deliveryBPR-TransactionsIBIS-TransactionsStructureactiveinactiveactiveactiveVTRK (Tracking) 0 inactive 0V_SA (Collective Proc. Analysis (Deliv.)) 2 active 1V_UC (Incomplete SD Documents) 0 inactive 0VG03 (Display Group) 3 active 1VL01 (Create Delivery) 0 inactive 0Number ofusersCharacteristicVL03 (Display Outbound Delivery) 466 active 16 !VL04 (Process Delivery Due List) 1 active 1 !VL06 (Delivery Monitor) 649 active 3VL06F (General delivery list - Outb.deliv.) 0 inactive 0VL06L (Outbound Deliveries to be Loaded) 0 inactive 0https://implementationcontent.sap.com/bpr14© IBIS – All rights reserved

www.ibis-america.comCustomize your Business Blueprint• Gaps that were addressed in the SAP Standardfunctionality• Facilitated workshop by BPR experts using the IBISRBE Plus Blueprint Designer15© IBIS – All rights reserved

www.ibis-america.comVerify Validation RequirementsVerify that your validation requirements are included inyour structure– Standard functionality– WRICEFdevelopments– Configurationcustomization– Ensure adequatecoverage in testing16© IBIS – All rights reserved

www.ibis-america.comIdentify Clean-Up opportunitiesIdentify and remove/archive not used and irrelevantorganizational units, processes and master data.– Unused custom (Y/Z) transactions and programs– Unused customizing– Temporary objects– Enhancements in unused areas– Unused process integration– Unused (authorization) roles– Inactive users– No longer updated master data and obsolete transactiondata17© IBIS – All rights reserved

www.ibis-america.comClean-Up and Optimize• Use detailed usagestatistics on customtransactions andprograms as well ascustom configurationsTable of contents (Programs and Includes)Start of analysis timeframe tables 12/01/2011End of analysis timeframe tables 05/31/2012Enhanced programs1.1 All enhanced programs (w/o temporary) 9,5771.2 All enhanced temporary programs 251.3 Created Z and Y programs (w/o temporary) 2,9291.4 Created temporary Z and Y programs 251.5 Enhanced SAP Standard programs (w/o temporary) 1,4221.6 Enhanced temporary SAP Standard programs1.7 Enhanced / programs (w/o temporary) 5,2261.8 Created temporary / programs18© IBIS – All rights reserved

www.ibis-america.comEliminate Obsolete Usage• SAP upgrades and enhancements introduce newversions of transactions• Migrate from the old versions to ensure your ability tooptimize functionality and reduce support efforts19© IBIS – All rights reserved

www.ibis-america.comOptimize Users and Licenses• Proactively manage your license assignment• Properly classify users for system measurement• Control license fees and maintenance costs20© IBIS – All rights reserved

www.ibis-america.comOptimize PlanningFocus your efforts– Where’s your greatestexposure?– Prioritize high-usage andcritical transactionsNumber of users per transactionNumber of usersper transactionTransaction Art of T User TypeCountdifferent: UserTransaction textArt of P/T textZTE_STATUS 9 A 5,731 Trip Status Report Cust.VA03 0 A 2,518 Display Sales Order SAPZCR_COMMODITY_DETAIL9 A 1,594 Transaction For Commodity Details Cust.ZSRM_POACC 9 A 1,097 R-1100 Population of PO Invoice Stat Cust.SMEN 0 A 999 Session Manager Menu Tree Display SAPSWF_OBJ_EXEC_CL 0 A 794 Execute Object Method (SIBFLPORB) SAPPR05 0 A 775 Travel Expense Manager SAPFB03 0 A 728 Display Document SAPME23N 0 A 615 Display Purchase Order SAPSU01D 0 A 538 User Display SAPSBWP 0 A 510 SAP Business Workplace SAPFBL5N 0 A 425 Customer Line Items SAPVL03N 0 A 425 Display Outbound Delivery SAPFAGLB03 0 A 392 Display Balances SAPFBL1N 0 A 385 Vendor Line Items SAPME53N 0 A 320 Display Purchase Requisition SAP21© IBIS – All rights reserved

www.ibis-america.comSimplifyReduce peripheral areas of active usage and harmonizeprocess usage– Processes: Reduce rarely used process variants– Components with low level of activities– Master Data without usage/changes– Transactions: Underutilized custom transactions andreports• Reduce complexity• Reduce maintenance intensity• Reduce costs22© IBIS – All rights reserved

www.ibis-america.comStandardize Processes• Compare usage across multiple systems or multipleorganizational units• Standardize processes• Use analysis for consolidation and/or landscapetransformationOrigin of vendor documentsUsed referenceactivities invendordocumentsReferenceprocedureValue APAC Value EMEA Value LATC Value US Value Name of Object Type Custom Ratio of originBKPF 13.433 40.188 7.662 275.848 337.131 Accounting document - 58,7%MKPF 1.209 13.324 1.253 63.369 79.155 Material document - 13,8%RMRP 3.012 8.198 531 48.836 60.577 Invoice receipt - 10,5%IBKPF 0 0 0 47.025 47.025 Document from IDoc - 8,2%TRAVL 1.998 5.550 477 22.684 30.709 Posting: Travel Exp. - 5,3%AFRU 0 0 0 17.591 17.591 Reporting document - 3,1%REACI 0 0 0 2.416 2.416 Real Estate Document - 0,4%COBK 0 0 0 31 31 Controlling Document - 0,0%19.652 67.260 9.923 477.800 574.63523© IBIS – All rights reserved


www.ibis-america.comOpportunity for Improvement• Identify processinefficiencies• Resolve and includeimprovements with yourprojectHow manycleared incominginvoices wereposted?How many notcleared incominginvoices wereposted?Origin and status of outgoing invoicesReferenceprocedureValue Value Name of Object Type Custom Ratio of originBKPF 165,725 7,396 Accounting document - 59.7%RMRP 46,461 3,864 Invoice receipt - 17.4%IBKPF 23,539 10,636 Document from IDoc - 11.8%TRAVL 29,762 141 Posting: Travel Exp. - 10.3%REACI 2,408 7 Real Estate Document - 0.8%267,895 22,044 8.2%25© IBIS – All rights reserved

www.ibis-america.comBusiness Process Productivity• Identify opportunities to increase Productivity• Improve processing efficiency by increasingautomation• Use benchmark information for evaluatingopportunity26© IBIS – All rights reserved

www.ibis-america.comCheck Processes with Interfaces• Validate integration ofprocesses andinterfaces• Identify exceptions –use for BusinessProcess Monitoringscenarios27© IBIS – All rights reserved

www.ibis-america.comReduce Occasional Users• Analyze usage by user• Identify users who onlyoccasionally executeprocesses• Re-allocate workload topower users; re-allocateor reduce licensesDialog users who posted invoice documentsNumber of dialogusers in directlyentered invoicedocumentsUser Name Value Power UserDialog users, who entered incoming invoices in FI-APDialog users whoenteredincominginvoices in FI-AP28V043538 1 -V861825 2 -V809488 3 -V400572 4 -V797022 5 -V995324 5 -V080060 6 -V194103 9 -V419107 9 -User name Value Power UserV807027 1 -V891887 1 -V806247 1 -V175758 1 -V815451 1 -V803884 2 -Z139175 2 -V972301 2 -V795866 2 -V792235 3 -V815589 3 -© IBIS – All rights reserved

www.ibis-america.comExtend Standard FunctionalityEasily identify opportunities to extend the use of SAPstandard functionalityRBE Plus Potential AnalysisRBPD (7.1) or RBE Plus forSolution Manager (7.0)• Usage statistics includingworkload and usersAutomatic usage analysisusing SDA29© IBIS – All rights reserved

www.ibis-america.comDemonstrationRBPDBusiness BlueprintDemonstrationRBE Plus30© IBIS – All rights reserved


www.ibis-america.comRBE Plus Customer Success StoriesCustomerChallengePrepare for Upgrade andConsolidationPrepare for UpgradeBuild a Process-orientedplatformDocument Business Processdetails for TestingPrepare for Future Projectsincluding Security Revamp32© IBIS – All rights reserved

RBE Plus Customer Success Story:CommScopewww.ibis-america.comChallenge: Prepare for Upgrade and ConsolidationHeadquarters:Hickory, NCLocations: GlobalCommScope hasplayed a role invirtually all theworld’s bestcommunicationnetworks.They create theinfrastructure thatconnects people andtechnologies throughevery evolution.“We chose several of the RBE Plus services to prepare forupgrade and consolidation of our SAP systems. The RBE PlusAnalysis for Solution Manager automatically created theBlueprint structure, combining multiple systems. We also usedthe Potential Analysis, User & Role Analysis, and ComparisonAnalysis to provide the in-depth understanding we needed toexpedite our planning process.”Jim Stevenson, SAP Project Manager at CommScopeTheir portfolio of endto-endsolutionsincludes everythingthat customers needto build highperformingwired andwireless networks.ComparisonAnalysisPotentialAnalysisUser andRole AnalysisSolutionManagerIntegration33© IBIS – All rights reserved

RBE Plus Customer Success Story:IDEXXwww.ibis-america.comChallenge: Prepare for UpgradeHeadquarters:MaineLocations: GlobalIDEXX Laboratories,Inc., is the globalmarket leader indiagnostics andinformationtechnology solutionsfor animal health andwater and milkquality.“The RBE Plus Analysis for Solution Manager significantlyreduced the time and resources required for preparing theBusiness Blueprint for our upgrade. In addition to increasingthe standard SAP transaction assignment by 50%, IBIS America,LLC helped us map 900+ custom transactions and reportsduring a 3-day onsite workshop.”Rajavardhan Madhavapeddi, SAP Project Manager at IDEXXIDEXX employs over4,700 people in morethan 60 locationsaround the world.SolutionManagerIntegration34© IBIS – All rights reserved

RBE Plus Customer Success Story:Innovapostwww.ibis-america.comChallenge: Build a Process-oriented PlatformHeadquarters:Ottawa, OntarioLocations: Ottawa,Mississauga, TorontoInnovapost is aleading provider of ITsolutions andservices, with aspecialization in SAPand Webdevelopment.Their services includebusiness consulting,IT transformation,applicationdevelopment,applicationmanagement,infrastructure servicemanagement, andchange & humanperformancemanagement.35“Our mission was to create a central repository for systemsupport documentation that included documentation ofBusiness Processes. The RBE Plus Analysis for SolutionManager enabled us to populate our Business Blueprint with allused Business Processes in a fraction of time it would havetaken us to build it manually ourselves. The Business ProcessRepository enabled us to significantly improve SoftwareLifecycle support and provided an accurate Blueprint forprojects. The IBIS team provided excellent and timely services.”John Goran, Senior Consultant / TSS at InnovapostSolutionManagerIntegration© IBIS – All rights reserved

RBE Plus Customer Success Story:SaskPowerwww.ibis-america.comChallenge: Document Business Process details for TestingHeadquarters:Regina, SaskatchewanLocations: 71communities inCanadaSince 1929,SaskPower hasdelivered electricitythroughoutSaskatchewan.Today, they strive toserve an increasinglydiverse andsophisticatedcustomer base ofalmost 482,000customers.They manage $6.3billion in generation,transmission anddistribution assets.“We used RBE Plus services to completely analyze our ERPsystem and compile our complete, current business processdetails. The IBIS team accelerated the process using theirBlueprint Designer tool and expertise with the BusinessProcess Repository. The RBE Plus Potential Analysis is a greatstarting point for an automated testing initiative and it providesthe detailed level of information needed to create, update andverify your test cases.”Sheldon Smith, Application Development Supervisor,SaskPowerPotentialAnalysisUser andRole AnalysisSolutionManagerIntegration36© IBIS – All rights reserved

RBE Plus Customer Success Story:Verizonwww.ibis-america.comHeadquarters:New York, NYLocations: Global,employing 196,000people worldwideVerizon is a globalleader in deliveringinnovativecommunications,information andentertainment.They offer voice, dataand video productsand services overintelligent wireless,broadband and globalIP networks that meetcustomers' growingdemand for speed,mobility, security andcontrol.Challenge: Prepare for Future Projects including SecurityRevamp“We used the RBE Plus services to support future SAP projects.One initiative we have is to restructure our SAP authorizations.The RBE Plus User and Role Analysis provided the detailedevaluation of our current user base, authorizations, roles,profiles and authorization objects so we could undertakemoving from a cafeteria-style assignment process to a moreefficient, secure framework. The RBE Plus Potential Analysisand Comparative Analysis provided an in-depth analysis of ourenterprise platform and integrated to the iPad.”Rodney Schmisseur, SAP Security/Solution ManagementComparisonAnalysisPotentialAnalysisUser andRole AnalysisSolutionManagerIntegration37© IBIS – All rights reserved

www.ibis-america.comWhat‘s Needed to Support Your Objectives?Scenario– Which scenarios should an RBE Plus analysis be usedfor? Release upgrade, integration with SAP SolutionManager…Analysis Scope– Which system/client should be analyzed?– Which release does your system have?Further Action– Check Transaction Monitor– Complete Scoping Questionnaire– Identify Options– Run RBE Plus Analysis!38© IBIS – All rights reserved

www.ibis-america.comWrap UpAny Questions?Other ResourcesALM114Presented byBridging the Gap Between the Business Process Repository in SAP SolutionManager and the BusinessTue. 10:15 a.m. - 11:15 a.m.Rodney Schmisseur, Verizon and Marci Braybrooks, IBIS AmericaJoin IBIS in Vegas! IBIS America will present 3 sessions at the Managing Your SAPProjects 2012 event October 29-3139© IBIS – All rights reserved

www.ibis-america.comThanks for Attending!Contact InformationContact UsMarci Braybrooksbraybrooks@ibis-america.com(913) 626-7766Jim Reillyreilly@ibis-america.com(916) 580 7569Web Linkswww.ibis-america.comhttp://twitter.com/#!/IBISAmerica40© IBIS – All rights reserved

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