Motorola DCT6412 or DCT6416 - MetroCast

Software LicenseIMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOUUSE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDEDWITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BEREFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USINGANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OFTHIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENTBETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANYSUBSEQUENT USER OF THIS SOFTWARE.IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THESOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY,“PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALSPROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, ASTHE CASE MAY BE, FOR A FULL REFUND.The Software includes associated media, any printed materials, and any “on-line” or electronicdocumentation. Software provided by third parties may be subject to separate end-user licenseagreements from the manufacturers of such Software. The Software is never sold. Motorola licenses theSoftware to the original customer and to any subsequent licensee for personal use only on the terms ofthis License. Motorola and its third party licensors retain the ownership of the Software.You may:USE the Software only in connection with the operation of the Product.TRANSFER the Software (including all component parts and printed materials) permanently to anotherperson, but only if the person agrees to accept all of the terms of this License. If you transfer theSoftware, you must at the same time transfer the Product and all copies of the Software (if applicable) tothe same person or destroy any copies not transferred.TERMINATE this License by destroying the original and all copies of the Software (if applicable) inwhatever form.You may not:(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part,to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translatethe User Guide included with the Software, other than for personal use. (3) Copy, alter, translate,decompile, disassemble or reverse engineer the Software, including but not limited to, modifying theSoftware to make it operate on non-compatible hardware. (4) Remove, alter or cause not to bedisplayed, any copyright notices or startup message contained in the Software programs ordocumentation. (5) Export the Software or the Product components in violation of any United Statesexport laws.The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigationor aircraft communications; or in design, construction, operation or maintenance of any nuclear facility.MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIEDWARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALLNOT USE THE PRODUCT FOR SUCH PURPOSES.Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarksand all other intellectual property rights subsisting in the foregoing, and all adaptations to andmodifications of the foregoing shall at all times remain with Motorola and its third party licensors.Motorola retains all rights not expressly licensed under this License. The Software, including anyimages, graphics, photographs, animation, video, audio, music and text incorporated therein is owned byMotorola or its third party licensors and is protected by United States copyright laws and internationaltreaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction,distribution or preparation of derivative works of the Software, any portion of the Product or thedocumentation is strictly prohibited by such laws and treaty provisions. Nothing in this Licenseconstitutes a waiver of Motorola’s rights under United States copyright law.This License and your rights regarding any matter it addresses are governed by the laws of theCommonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALLTERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.Motorola is not responsible for any third party software that is provided as a bundled application, orotherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.U.S. GOVERNMENT RESTRICTED RIGHTSThe Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication ordisclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rightsin Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer isMotorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

Contact UsFor technical support for your DCT6400 cable terminal, call MotorolaSupport at 1-866-668-2271 or 1-866-MOT-BCS1.For questions about your cable TV service, call your cable provider.For Motorola consumer cable products, education, and support:http://www.motorola.com/broadbandFor an overview of high definition television (HDTV):http://broadband.motorola.com/consumers/hdtv/default.asp___________________________________________________________________________________Copyright © 2005 Motorola, Inc.All rights reserved. No part of this publication may be reproduced in any form or by any means or usedto make any derivative work (such as translation, transformation or adaptation) without writtenpermission from Motorola, Inc.Motorola reserves the right to revise this publication and to make changes in content from time to timewithout obligation on the part of Motorola to provide notification of such revision or change. Motorolaprovides this guide without warranty of any kind, either implied or expressed, including but not limited to,the implied warranties of merchantability and fitness for a particular purpose. Motorola may makeimprovements or changes in the product(s) described in this manual at any time.MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digitalmanufactured under license from Dolby Laboratories Licensing Corporation. Dolby, Dolby Digital,ProLogic and the double-D symbol are registered trademarks of Dolby Laboratories. All other product orservice names are the property of their respective owners.© Motorola, Inc. 2005

DCT6400 Phase III User GuideCONTENTSIntroduction .............................................................................................3Operation .................................................................................................6Turning Power On and Off...............................................................6Changing Channels..........................................................................6Adjusting the Volume.......................................................................6Interactive Program Guide...............................................................6Digital Video Recorder (DVR).................................................................7Optimizing Your DCT6400 For High Definition TV...............................8On-Screen Graphics .............................................................................12Connecting Your DCT6400...................................................................13Video Connection Options ............................................................14Important Safety Considerations..................................................15Connecting Your DCT6400 to aN HDTV – Video Only.......................16Connecting HDTV – Video Only ....................................................17Connecting Your DCT6400 to a HDTV – Audio Only .........................18Connecting HDTV – Audio Only....................................................19Connecting Your DCT6400 to an A/V Receiver – Audio Only...........20Connecting an A/V Receiver – Audio Only ..................................21Connecting Your DCT6400 to a Stereo TV ........................................22Connecting a Stereo TV .................................................................23Connecting Your DCT6400 to a Stereo TV and Stereo VCR ............24Connecting a Stereo TV and Stereo VCR.....................................25Connecting Your DCT6400 to an A/V Receiver, TV, and VCR .........26Connecting an A/V Receiver, TV, and VCR..................................271

Recording Your Connections ..............................................................28Data Devices..........................................................................................29Troubleshooting....................................................................................302

DCT6400 Phase III User GuideINTRODUCTIONCongratulations on receiving a Motorola DCT6400 Series Phase III HighDefinition Advanced DVR Cable Terminal. Motorola has merged theextraordinary features of digital cable – the seemingly endless programmingoptions, interactive program guides, video on demand (VoD), andcommercial free, CD quality music – with the flexibility of a dual tunerdigital video recorder (DVR) and the incredible picture quality and soundof high definition TV (HDTV). HDTV provides up to twice the colorresolution and up to six times the sharpness of standard definition TV.The DCT6400 enables a direct digital connection to consumer audio andvideo devices through IEEE-1394 DTV and HDMI interfaces. It containsa hard drive for hours of DVR functionality, including recording highdefinition (HD) programs and watch and record functionality.This User Guide introduces the basic features, outlines importantsafeguards, and provides options for integrating your DCT6400 into yourentertainment system. Please take a few moments to read through thisUser Guide. The configuration diagrams, on-screen menu description,and troubleshooting section will help you make the most of your homeentertainment experience.To determine which digital cable features are provided in your area,please check with your cable operator. They will be happy to provideinstructions for these optional services.In this guide, “DCT6400” refers to all DCT6400 Series Phase III cableterminals, including the DCT6412 and DCT6416. They functionidentically, but have different size hard drives. For example:ModelDriveSizeAnalogChannelsEstimated Recording Hours ForStandard DigitalChannelsHDTVChannelsDCT6412 120 GB 24 to 32 38 to 73 10 to 15DCT6416 160 GB 35 to 43 55 to 100 14 to 21All times are approximate. The actual hours you can record depends onmultiple factors.3

FRONT PANELMessage IndicatorLights when message is waitingPOWER switchTurns unit on or offMENU switchDisplays menuINFO switchDisplays current channel and program informationCURSO RINFOMSGS.MENUONPO W ERUSB 2 .0 VIDEO IN L AUDIO IN RDu a l Tuner DVR / HDTV CapableUSB 2.0ConnectorVIDEO IN*Video input from VCR,camcorder, or other deviceAUDIO IN (L/R)*Audio input fromCD player or tunerCURSORMoves cursor around guideand menu screensPOWER indicatorLights whenunit is onAUDIO IN (R/L)*Audio input from CD player or tunerOPTICAL SPDIF®Provides Dolby Digital 5.1 audio or PCM audioOPTICALSPDIFRAUDIOINLRF OUTRF IN 2CM INRF IN 1CABLERPT INOUTIRS-VIDEORAUDIOOUTLCABLE INInput from cable providerIREnables you to control VCRwhile recording selected program(Not supported by all program guides)RF OUTOutput to TVS-VIDEOOutput toTV or VCRAUDIO OUT (R/L)Audio output to stereo receiver4

DCT6400 Phase III User GuideRECORD IndicatorLights when DVR is recordingSELECT switchSelects menu optionsGUIDE switchDisplays program guideOPTION switchReservedCHANNELOPTIONRECORDREM OTESELECTGUIDESM A RT CA RDDCT6400 IIIDisplay REMOTE indicator CHANNELDisplays channel Lights when remote Scrolls up or downnumber and time of day control is in use through the channelsSMART CARD*Supports Smart CardfunctionalitySPDIF (coaxial)®Provides Dolby Digital 5.1 audio or PCM audioVIDEO IN*Video input from VCR, camcorder, or other deviceVIDEO OUTVideo output to TV, VCR, or other deviceETHERNET*RJ-45 connectorBACK PANELAC Switched OutletProvides AC power to TV,VCR, or other deviceSPDIFVIDEOETHERNETYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A MAX500W MAXY Pb PrHDTV videooutputHDMIHDTV outputUSB 2.0ConnectorIEEE 1394HDTV outputSATAConnects to external hard drive* Your DCT6400 may not support all of the inputs and outputs shown.5

OPERATIONTurning Power On and OffPress POWER on the front panel to turn the DCT6400 on or off. Whenusing the remote control, be sure it is in cable mode by pressing CABLEbefore pressing POWER.Changing ChannelsYou can change channels in two ways:• Press CHANNEL or on the DCT6400 front panel, orpress CHANNEL + or - on the remote control to step through thechannel selection.• Enter the number of the channel you wish to view using the numberkeys on the remote control.Adjusting the VolumePress VOLUME + or – on the remote control to adjust the volume. Whenyou adjust the volume, the volume scale is displayed on the screen.Press MUTE on the remote control to turn the sound off and on again.For best audio quality, use the remote control to set the DCT6400 toapproximately ¾ of the maximum volume level and then adjust the audiolevels on external devices such as your TV or A/V Receiver.Interactive Program GuideThe interactive program guide (IPG) displays information about TVprograms and enables you to access features such as Parental Controlor Pay-Per-View. IPGs can vary with each cable service provider. Referto your IPG manual for detailed instructions.6

DCT6400 Phase III User GuideDIGITAL VIDEO RECORDER (DVR)The DCT6400 contains a hard drive for the digital video recorder (DVR)to record standard- and high-definition TV (HDTV) programs.A standard VCR records and plays analog video. DVR records and playsdigital video. Unlike an analog tape, the hard drive allows simultaneousrecording and playback.A DVR offers the ability to control your viewing experience by pausing(time shifting) live TV and providing trick playback modes (pause, fastforward, slow forward, fast rewind, slow rewind). You may experience aslight delay between time shifted and live TV.With the DCT6400, you can:Record ProgrammingRecord hours of TV programming. The total hours of recorded contentdepends on your hard drive capacity and content type (digital, analog, orHD) that you record.Maintain a Personal Program LibraryMaintain a personal library of recorded programming, accessed using theinteractive program guide (IPG).Control Live TVPause, rewind, or fast-forward live TV.Simultaneously Watch Two ProgramsWatch two programs and easily switch between them using the SWAPkey on your remote control. (Dependent upon program guide support.)Simultaneous Watch and RecordRecord one program in the background while viewing another livebroadcast at the same time.Simultaneously Record Two ShowsRecord two programs from two different channels at the same time.Simultaneously Record Two Shows and Watch a Recorded ProgramWatch a recorded program while recording up to two other programs atthe same time. You can also easily switch viewing the pre-recordedprogram and either of the programs you’re recording.7

OPTIMIZING YOUR DCT6400 FOR HIGH DEFINITION TVThe DCT6400 outputs HD video through its Y Pb Pr (component), HDMI,or IEEE 1394 connectors. This section describes how to optimizestandard and HD video based on your HDTV and personal preferences.If you use the IEEE 1394 output, no adjustments to the settings are required.For a TV with an HDMI connection, be sure the TV is on and connectedto the DCT6400 HDMI OUT connector before adjusting the settings.Motorola recommends using HDMI cables less than 20 meters long.You can configure the TV type, HDMI and/or Y Pb Pr video output, andclosed captioning.To optimize the output settings:1 Be sure your DCT6400 is plugged into a power outlet andconnected to your TV.2 Power off the DCT6400 and then immediately press the MENU keyon the front panel. If your TV is on, the on-screen menu lists thesettings you can configure:USER SETTINGS> TV TYPE 16:9HDMI/YpbPr OUTPUT 1080I4:3 OVERRIDE 480ICLOSED CAPTIONSERVICE SELECTIONANALOGDIGITALFONT SIZEFONT COLORFONT OPACITYFONT EDGE TYPEFONT EDGE COLORBACKGROUND COLORBACKGROUND OPACITYSETTINGSRESTORE ALL DEFAULTSDISABLEDCC1PRIMARY LANGUAGEAUTOAUTOAUTOAUTOAUTOAUTOAUTOAUTO8

DCT6400 Phase III User GuideUse your remote control or the cursor keys on the front panel to navigatethe on-screen display:• Press the ▲ and ▼ keys to highlight the setting you wish tochange.• Press the ► key to select an option.• To exit the setting and move to another setting, use the ▲ and ▼keys.If the User Settings menu does not display on the HDTV screen, the TVmay not support the default video output setting. Use the front panel LEDto adjust the settings as described in “There is no video on the TVscreen” in “Troubleshooting.”For a TV with an HDMI connection, be sure the TV is on and connectedto the DCT6400 HDMI OUT connector before adjusting the settings.The User Settings menu options are:SettingDescriptionTV TypeHDMI/YPbPrOutputSets the aspect ratio. The front panel display indicates thetype you select. Defaults to 16:9. Options are 16:9 for widescreen TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN forstandard TVs:• 4:3 LETTERBOX fits widescreen programming on thescreen by placing black bars at the top and bottom.• 4:3 PAN/SCAN fills the screen by cropping the left andright edges of widescreen programming.Sets the video display format for the HDMI or componentvideo outputs. The front panel display indicates the formatyou select. Defaults to 1080i. Options are 1080i, 720p, 480p,or 480i. For HDMI only, additional options you can use todisplay video on a computer monitor are PC1-VGA(640x480) and PC2-XVGA (800x600).Some TVs only support certain display formats. Check yourTV user manual for more information.If you are not using the HDMI connection, the HDMI/YPbPrOUTPUT setting displays as YPbPr OUTPUT.9

SettingDescription4:3 Override Sets the display format for 4:3 standard-definitionprogramming. If the YPbPr Output is set to 1080i, 720p, or480p, this setting defaults to 480i. If the YPbPr Output is setto 480i, this setting defaults to OFF and cannot be changed.Options are:• OFF displays non-high-definition programs having a 4:3aspect ratio in wide screen format. On an HDTV, blackbars display on the left and right of the picture. SelectingOFF for a 4:3 TV may result in a small picture with blackbars around it.• 480i displays non-high-definition programs in theiroriginal 480i format. Some TVs cannot display 480iformat on their component video inputs (YPbPr). Checkthe TV user manual for more information.• 480p converts non-high-definition TV programs to ahigher-quality 480p format. Some TVs cannot display480p format on their component video inputs (YPbPr).Check the TV user manual for more information.Closed CaptionClosed CaptionServiceSelectionFont SizeFont Style• Stretch automatically stretches all standard definitionprogramming to fill your widescreen display. Stretch canonly be selected if you have TV Type set to 16:9.Turns closed captions off or on. The front panel displayindicates the status of the closed captions. Defaults toDISABLED. Options are ENABLED or DISABLED.Turns closed captions off or on. The LED panel displays thestatus of the closed captions. Defaults to DISABLED.Options are ENABLED or DISABLED.Sets the service used for closed captions:• Analog: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. Thedefault is CC1.• Digital: PRIMARY LANGUAGE, SECONDARYLANGUAGE, 3, 4, 5, or 6. The default is PRIMARYLANGUAGE.Sets the font size for closed captions. Defaults to AUTO.Options are AUTO, STANDARD, LARGE, or SMALL.Sets the font style. Defaults to AUTO. Options are AUTO,MONO SERIF, PROPORTION SERIF, MONO NO SERIF,PROPORTION NO SERIF, CASUAL, CURSIVE, or SMALL.10

DCT6400 Phase III User GuideSettingDescriptionFont ColorFont OpacityFont Edge TypeFont Edge ColorBackgroundColorBackgroundOpacitySettingsRestore AllDefaultsSets the font color. Defaults to AUTO. Options are AUTO,WHITE, BLACK, RED, GREEN, BLUE, YELLOW,MAGENTA, or CYAN.Sets the opacity. Defaults to AUTO. Options are AUTO,TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING.Sets the edge appearance — AUTO, NONE, RAISED,DEPRESSED, UNIFORM, LEFT SHADOWED, or RIGHTSHADOWED. The default is AUTO.Sets the edge color — AUTO, WHITE, BLACK, RED,GREEN, BLUE, YELLOW, MAGENTA, or CYAN. The defaultis AUTO.Sets the background color for closed captions. Defaults toAUTO. Options are AUTO, WHITE, BLACK, RED, GREEN,BLUE, YELLOW, MAGENTA, or CYAN.Sets the background opacity for closed captions. Defaults toAUTO. Options are AUTO, TRANSPARENT,TRANSLUCENT, SOLID, or FLASHING.Sets the default settings for closed captions (AUTO) or thesettings you have configured (USER). Defaults to AUTO.Options are AUTO or USER.To reset all User Settings to their defaults, select this optionand press the ► key.For HDMI only, when you first connect a TV to the DCT6400using the HDMI connection, the TV and the DCT6400exchange information to automatically determine the bestpossible TV TYPE and HDMI/YPbPr OUTPUT settings. Youcan change these settings at any time:• To cause the HDMI TV and DCT6400 to re-exchangeinformation to restore the automatic settings, selectRestore All Defaults with the HDMI connection in placeand the TV powered on.• If you connect another HDMI TV to the DCT6400, selectRestore All Defaults. This causes the TV and DCT6400to exchange information, enabling settings suited to yournew TV.To exit the menu and save your settings, press the POWER or MENU key.11

ON-SCREEN GRAPHICSThe DCT6400 can generate on-screen graphics that overlay the videoprogramming or fill the entire television screen. Common examplesinclude on-screen menus (such as the User Setting menu), closedcaptions, and interactive program guides. The DCT6400 overlays thesegraphics whenever you display a menu, enable closed captions, or scrollthrough a program grid.On-screen graphics are available for all DCT6400 video outputs exceptfor IEEE 1394.12

DCT6400 Phase III User GuideCONNECTING YOUR DCT6400This section describes connecting the DCT6400 to your homeentertainment system.Instructions and diagrams are included for connections to:• High definition television (HDTV)• A/V Receiver – Audio• Stereo TV• Stereo TV and Stereo VCR• A/V Receiver, TV, and VCRBefore you move or change components on your entertainment system,review the following:• For basic cable connections, use 75-ohm coaxial cables equippedwith F-type connectors.• Disconnect power from the cable terminal before connecting orchanging cable connections.For information on connecting for HDTV, see “Video Options” on the nextpage.CAUTION!Do not place anything on top of the cable terminal, especially other homeentertainment components. Be sure to provide adequate ventilation toprevent overheating.13

Video Connection OptionsThe DCT6400 offers the following video outputs:HDTV Component video, HDMI, or IEEE 1394StandardComposite video, S-Video, or RF coaxialTo determine the available inputs on your TV, check the manual suppliedwith the TV or the TV itself.Use the following guidelines to determine the best video connection foryour home entertainment system:• Component video (Y Pb Pr) – HDTV and standardThe Y Pb Pr connectors on your DCT6400 provide componentvideo, which is the most widely supported HDTV connection.• HDMI or IEEE 1394 – HDTV and standardHDMI and IEEE 1394 offer higher video quality than componentvideo. If your TV has an HDMI input, use the HDMI connections onyour DCT6400 instead of IEEE 1394. Motorola recommends usingHDMI cables less than 20 meters long.HDMI and IEEE 1394 are video and audio connections. If you useHDMI or IEEE 1394, no separate audio connection to your TV isrequired.HDMI is compatible with DVi. If your TV has a DVI input, you canuse an HDMI-to-DVI converter cable to connect to the DCT6400HDMI connector.If you use IEEE 1394, on-screen graphics do not display.• S-Video – standard onlyIf your TV has an S-Video input, use S-Video. S-Video is thehighest quality standard-definition video output on the DCT6400.• Composite video – standard onlyIf your TV does not have an S-Video input, use the compositevideo (VIDEO) output.• RF coaxial – standard onlyIf your TV only has a coaxial RF input, connect it to the DCT6400RF OUT connector.14

USB 2. 0 VIDEO IN L AUDIO IN RMENUINFOPOWERMSGS.ONMUT EPRECORDREM OTEOPTIONSELECTGUIDESM ART CARDDCT6400 Phase III User GuideImportant Safety Considerations2inchC URSORV E N T I L A T E2 inch spaceC HAN NEL2inchDua l Tune r DVR/ HDTVCapableDC T6416 IIIFollow these important safety guidelines when positioning andconnecting your cable terminal:• Position the DCT6400 with at least 2 inches of space above and onall sides• Do not block the slots and openings• Do not place anything on top of the DCT6400• Do not position the DCT6400 in an enclosed space that wouldrestrict airflow around the unit• Do not position the DCT6400 near any external heat source thatcould raise the temperature around the unit. Do not place theterminal on top of another heat-producing electronic device.• Allow for adequate ventilation around the DCT6400 to maintainnormal operating temperature. Do not place it in a sealed enclosurewithout providing for adequate airflow.• Do not plug the AC power cord into a switched power outlet.15

CONNECTING YOUR DCT6400 TO AN HDTV – VIDEO ONLYHDMIconnectionComponent videoconnectionIEEE 1394connectionDCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLEINRPT OUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A500WMAXMAXCable inEither / orHDTVCo mpo nen tVideo InputHDM IYCABL E/ANTENNA INIEEE 1394PbPr16

DCT6400 Phase III User GuideConnecting HDTV – Video Only1 Connect an RF coaxial cable to the cable wall outlet and theCABLE IN connector on the DCT6400.2 Connect the HDTV using component video, HDMI, or IEEE 1394.Component video (Y Pb Pr)Connect the component video cables to the Y, Pb, and Pr connectors onyour DCT6400 and the HDTV.This connection carries video only. To connect the audio connections foryour HDTV, refer to the following page. To connect your audioconnections for a home theater receiver, refer to “Connecting YourDCT6400 to an A/V Receiver – Audio Only.”HDMIIf your HDTV has a HDMI input, connect an HDMI cable less than 20meters long to the HDMI OUT connector on your HDTV and the DCT6400.If you use the TV as the primary audio source or your home theaterreceiver has an HDMI input and output, the HDMI connection carriesvideo and audio.If your TV has a DVI input, you can use an HDMI-to-DVI converter cableto connect to the DCT6400 HDMI connector.For information on configuring your DCT6400 settings, see “OptimizingYour DCT6400 for High Definition TV.”IEEE 1394If your HDTV has an IEEE 1394 connector, you can connect an IEEE1394 cable to the IEEE 1394 connector on your HDTV and the DCT6400.If you use the TV as the primary audio source, the IEEE 1394 connectioncarries video and audio.If you use the IEEE 1394 connection, on-screen graphics cannot display.17

CONNECTING YOUR DCT6400 TO A HDTV – AUDIO ONLYAudioconnectionOptical SPDIFconnectionSPDIF audioconnectionDCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLERPT INOUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A MAX500W MAXCable inEither / orHDTVINPUTDIGITAL INPUTCOAXCABLE/ANTENNA INOPT ICALSPDIFAUDIO LEFTAUDIO RIGHT18

DCT6400 Phase III User GuideConnecting HDTV – Audio OnlyConnect the stereo audio cable to the AUDIO R and L connectors on theDCT6400 and the corresponding connectors on the HDTV.If your equipment supports it, use the OPTICAL SPDIF or coaxial digitalSPDIF outputs instead of the AUDIO R and L outputs. In most cases,S/PDIF offers better audio quality, including support for Dolby 5.1Surround Sound.HDMI and IEEE1394 carry video and audio. If you connect the DCT6400to your HDTV using HDMI or IEEE1394, no additional audio connectionsto the TV are necessary.For information on configuring your DCT6400 settings, see “OptimizingYour DCT6400 for High Definition TV.”19

CONNECTING YOUR DCT6400 TO AN A/V RECEIVER – AUDIO ONLYAudioconnectionSPDIF audioconnectionOptical SPDIFconnectionDCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLERPT INOUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A500WMAXMAXEither / orAUDIOVIDEORL VIDEO S-VIDEODIGITAL INPUTCOAXDVDCABL E/TVOPTICALVIDEO 2T V/M ONIT OROUT PUTSPEAKERCONNECTORSINVCRVIDEO S-VIDEOOUTA/V receiver20

DCT6400 Phase III User GuideConnecting an A/V Receiver – Audio OnlyThe audio connections options to your A/V receiver or home theaterreceiver are:• Optical SPDIF: Connect the optical SPDIF cable to the OPTICALSPDIF connector on the DCT6400 and the corresponding connectoron the A/V receiver.• Coaxial SPDIF: Connect the digital audio cable to the SPDIFconnector on the DCT6400 and the corresponding connector onthe A/V receiver.• Stereo audio R and L: Connect the stereo audio cable to theAUDIO R and L connectors on the DCT6400 and the correspondingconnectors on the A/V receiver.If you’re A/V receiver supports it, use the OPTICAL SPDIF or coaxial SPDIFoutputs on the DCT6400 instead of its stereo AUDIO R and L outputs. Inmost cases, S/PDIF offers better audio quality, including support forDolby 5.1 Surround Sound.For information on configuring your DCT6400 settings, see “OptimizingYour DCT6400 for High Definition TV.”21

CONNECTING YOUR DCT6400 TO A STEREO TVRF (75 ohm)connectionS-VideoconnectionVideoconnectionAudioconnectionDCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLERPT INOUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A500WMAXMAXCable inStereo TVEither / orINPUTS-VIDEOVIDEOCABL E/ANTENNA INAUDIO LEFTAUDIO RIGHTDepending on the TV’s inputs:1 If possible, use the S-VIDEO and AUDIO connectors on the DCT6400.2 If the TV has no S-Video input, use the composite VIDEO and AUDIOconnectors on the DCT6400.3 If the TV has an RF input only, use the RF OUT connector on theDCT6400. The RF connection carries video and audio.22

DCT6400 Phase III User GuideConnecting a Stereo TV1 Connect an RF coaxial cable to the cable wall outlet and theCABLE IN connector on the DCT6400.2 Connect the stereo audio cable to the AUDIO R and L connectors onthe DCT6400 and the corresponding connectors on the stereo TV.3 Connect an S-video cable to the S-VIDEO connectors on theDCT6400 and the TV.orConnect a video cable to the VIDEO OUT connector on the DCT6400and the VIDEO IN connector on the TV.OR1 Connect an RF coaxial cable to the cable wall outlet and theCABLE IN connector on the DCT6400.2 Connect an RF coaxial cable to the RF OUT connector on theDCT6400 and the RF connector on the TV.This video connection method does not support HD video. For moreinformation, see “Connecting Your DCT6400 to an HDTV – Video Only.”23

CONNECTING YOUR DCT6400 TO A STEREO TV AND STEREO VCRRF (75 ohm)connectionVideoconnectionAudioconnectionDCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLERPT INOUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A MAX500W MAXCable inStereo VCRStereo TVINPUTINPUTOUT PUTS-VIDEOCABL E/ANTENNA INAUDIOVIDEOAUDIOVIDEOVIDEOTo T VRLRLCABLE/ANTENNA INAUDIO LEFTAUDIO RIGHT24

DCT6400 Phase III User GuideConnecting a Stereo TV and Stereo VCR1 Connect an RF coaxial cable to the cable wall outlet and theCABLE IN connector on the DCT6400.2 Connect a stereo audio cable to the AUDIO OUT R and L connectorson the DCT6400 and the INPUT AUDIO R and L connectors on thestereo VCR.3 Connect a video cable to the VIDEO OUT connector on the DCT6400and the INPUT VIDEO connector on the stereo VCR.4 Connect a stereo audio cable to the OUTPUT AUDIO R and Lconnectors on the stereo VCR and the INPUT AUDIO RIGHT and LEFTconnectors on the stereo TV.5 Connect a video cable to the OUTPUT VIDEO connector on the stereoVCR and the INPUT VIDEO connector on the stereo TV.This video connection method does not support HD video. For moreinformation, see “Connecting Your DCT6400 to an HDTV – Video Only.”25

CONNECTING YOUR DCT6400 TO AN A/V RECEIVER, TV, AND VCRRF (75 ohm)connectionVideoconnectionAudioconnectionOptical SPDIFconnectionDCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLERPT INOUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A500WMAXMAXCable inStereo VCRStereo TVINPUTINPUTOUT PUTS-VIDEOCABLE/ANTENNA INAUDIOVIDEOAUDIOVIDEOVIDEOTo T VRLRLCABLE/ANTENNA INAUDIO LEFTAUDIO RIGHTA/V receiverAUDIOVIDEORL VIDEO S-VIDEODIGITAL INPUTCOAXDVDCABLE/TVOPT ICALVIDEO 2T V/M ONIT OROUT PUTSPEAKERCONNECTORSINVCRVIDEO S-VIDEOOUT26

DCT6400 Phase III User GuideConnecting an A/V Receiver, TV, and VCR1 Connect an RF coaxial cable to the cable wall outlet and theCABLE IN connector on the DCT6400.2 Connect a stereo audio cable to the AUDIO OUT R and L connectorson the DCT6400 and the INPUT R and L connectors on theA/V receiver.3 Connect a video cable to the VIDEO OUT connector on the DCT6400and the CABLE/TV VIDEO connector on the A/V receiver.4 Connect a stereo audio cable to the VCR AUDIO OUT R and Lconnectors on the A/V receiver and the INPUT AUDIO R and Lconnectors on the stereo VCR.5 Connect a stereo audio cable to the OUTPUT AUDIO OUT R and Lconnectors on the stereo VCR and the VCR AUDIO IN R and Lconnectors on the A/V receiver.6 Connect a video cable to the INPUT VIDEO connector on the stereoVCR and the VIDEO VCR OUT connector on the A/V receiver.7 Connect a video cable to the OUTPUT VIDEO connector on the stereoVCR and the VIDEO VCR IN connector on the A/V receiver.8 Connect a video cable to the INPUT VIDEO connector on the stereoTV and the TV/MONITOR OUTPUT video connector on the A/Vreceiver.If you can:• Use the OPTICAL SPDIF or coaxial SPDIF outputs instead of the stereoAUDIO R and L outputs. In most cases, S/PDIF offers better audioquality, including support for Dolby 5.1 Surround Sound.• Use the S-video connections instead of the standard RCA videoconnections. In most cases, S-video offers better video quality.This video connection method does not support HD video. For moreinformation, see “Connecting Your DCT6400 to an HDTV – Video Only.”27

RECORDING YOUR CONNECTIONSUse this diagram to record connections between your home entertainmentcomponents. You can use this diagram to reconnect your system if youmove the equipment or add new equipment.Disconnect the power from the DCT6400 before connecting or changingcable connections. Do not place another component or object on top ofthe DCT6400.DCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLERPT INOUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PASS CARDIEEE1394SWITCHED105-125V60Hz4A MAX500W MAXVCRTVCABL E/ANTENNA INL/MONOOPT ICALSPDIF SPDIF DVI-HDTVCABL E/ANTENNA INAUDIOINPUTVIDEOAUDIOOUT PUTVIDEORLRYTo T VRLRLAUDIO INVIDEO INS-VIDEO INHDMIPbPrAUDIO OUTVIDEO OUTS-VIDEO OUTIEEE 1394Stereo receiverDVDRLCD INAUX INSPEAKERCONNECTORSCOAXAUDIO OUTOPT ICALRLVIDEOVIDEO OUTS-VIDEOINTAP E 1OUTDIGITALANALOGA/V receiverAUDIOVIDEOR L VIDEO S-VIDEODIGITAL INPUTCOAXDVDCABL E/TVOPT ICALVIDEO 2T V/M ONIT OROUT PUTSPEAKERCONNECTORSINVCRVIDEO S-VIDEOOUT28

DCT6400 Phase III User GuideDATA DEVICESDCT6400 Phase IIIOPTICALSPDIFRAUDIOINLSPDIFVIDEOETHERNETRF IN 2CM INRF IN 1CABLERPT INOUTRF OUTIRS-VIDEORAUDIOOUTLYINPbPrOUTHDMIUSBSATATV PA S S CA RDIEEE1394SWITCHED105-125V60Hz4A MAX500W MAXUSBdevicesExternal harddriveAudio/videodevicesDo not attempt to connect data devices without contacting your serviceprovider. Advanced data features require the proper application andnetwork infrastructure to operate.In addition to high quality audio and video, the DCT6400 can deliverhigh-speed data services such as Internet access, e-mail, IP Telephony,E-Commerce, and home banking.The functionality of the illustrated interfaces depends on the servicesoffered by your service provider.29

TROUBLESHOOTINGBefore calling your service provider, review this troubleshooting guide.This information is to help you quickly solve a problem. If your problemstill exists, contact your service provider.ProblemThe DCT6400 willnot power onThe remote controldoes not workPossible SolutionThe DCT6400 may have received a software update andmay not power on while the new software is beinginstalled. Try again in a few minutes.Verify that the AC power cord is connected to the DCT6400and an AC outlet. Unplug the DCT6400 from the ACoutlet, plug it back in, and then press the POWER button.If the DCT6400 is connected to a switched outlet onanother unit, verify that that unit is powered on.Press the POWER button on the DCT6400 front panelinstead of the remote control. The batteries in the remotecontrol may be depleted.Verify that the remote control is in “Cable” mode.Verify that there are no obstructions between the remotecontrol and the DCT6400. Aim the remote control directlyat the DCT6400 front panel, not the TV or VCR.The angle between the remote control and the DCT6400may be too large. Stand in front of the DCT6400 and nottoo far to either side.Press and release operation keys one at a time, firmlyand deliberately.Try changing channels using the buttons on theDCT6400 front panel.Check the batteries in the remote control. Install newbatteries if needed.30

DCT6400 Phase III User GuideProblemThere is no audiowhen viewing cablechannelsThere is no audiofrom the centerand/or surroundspeakers of a hometheater receiverconnected to theDCT6400Possible SolutionVerify that the MUTE button on the DCT6400 or theremote control was not pressed. Press MUTE on theremote control to restore sound.If the DCT6400 audio output is connected to the TV,verify that the MUTE button on the TV was not pressed.If the DCT6400 audio output is connected to a hometheater receiver, verify that the receiver is set to theappropriate input source and the mute button on thereceiver was not pressed.Verify that you used the correct audio cables for the ports.Verify that the audio cables are firmly connectedbetween the DCT6400 and the audio playback device(TV, receiver, DVD player, etc.).Not all Dolby Digital programs feature full 5.1 surroundsound. In some cases, the programs may only containleft and right stereo audio.Verify that the coaxial or optical SPDIF cable is firmlyconnected to the DCT6400 and the home theater receiver.Verify that the home theater receiver is set to a surroundsound audio mode (Dolby Digital, Dolby Pro Logic ® II, orDolby Pro Logic).Verify that the receiver is properly configured to workwith all connected speakers.31

ProblemThere is no videoon the TV screenPossible SolutionVerify that the TV is powered on and set to theappropriate input source for the DCT6400.Verify that the DCT6400 is powered on and tuned to anauthorized cable channel.Verify that all video cables between the DCT6400 andthe TV are firmly connected.Verify that the coaxial cable feed is firmly connected tothe DCT6400 and the wall jack.If the DCT6400 is connected to a home theater unit,verify that the home theater unit is powered on and set tothe appropriate input source.If the DCT6400 is connected to a TV through its HDMIconnection, power off the TV and then power off theDCT6400. Wait one second and then power on thedevices.Not all HDTVs can display every output format (1080i,720p, 480p, or 480i) available on the DCT6400. Toselect a different format:1 Ensure that your DCT6400 is plugged into a poweroutlet and is turned off.2 Press the MENU key on the front panel. Yoursettings are displayed on the DCT6400 front paneldisplay.3 Press the ▲ and ▼ keys to display theHDMI/YPbPr OUTPUT setting.4 Press the ► key to cycle through the availableoutput formats until a picture displays on the TV.No graphics orprogram guidesappear on the TVscreenNo closed captionsdisplayIf you use the IEEE 1394 connection, on-screengraphics, including closed captions and program guides,are not displayed. If possible, use HDMI or componentvideo instead.Verify on the User Settings menu that closed captionsare enabled on the DCT6400.Verify that closed captions are enabled on the TV.32

DCT6400 Phase III User GuideProblemThere are blackbars to the rightand left of thepictureThere are blackbars above andbelow the picturePossible SolutionWide screen TVs display 4:3 programs in this formatunless set to Stretch. Turn on the 4:3 OVERRIDE featurein the User Settings menu. This enables most widescreen TVs to stretch the video to fill the screen (seeyour TV manual for information about stretching 4:3video).If the DCT6400 is connected to a wide screen TV, verifythat the TV TYPE is set to 16:9 in the User Settingsmenu.Many HD programs are broadcast in pillar-box formatwith black bars to the left and right of the picture. Theseprograms are broadcast in 16:9 HD formats even thoughthe video is not 16:9.All 4:3 HDTVs display HD programs in letterbox format(black bars above and below the picture) because of theshape of the display screen.Turn on the 4:3 OVERRIDE feature in the User Settingsmenu. This enables most standard screen TVs to displaya full screen picture when the DCT6400 is tuned to a 4:3program.Set the TV TYPE to 4:3 Pan-Scan. This enables theDCT6400 to remove the black bars above and below thepicture when possible.Some SD programs are broadcast in the letterbox formatwith black bars above and below the picture. Some widescreens TVs offer a zoom feature that may be able toremove the black bars (see your TV manual forinformation about zooming 4:3 video).33

ProblemThere are blackbars on all foursides of the pictureThe DCT6400 ismaking a hummingnoise.Possible SolutionThis may occur on a 4:3 TV if the 4:3 OVERRIDE settingis OFF. To set 4:3 SD programming to fill the screen,depending on the capabilities of the TV, set4:3 OVERRIDE to 480i or 480p.This may occur on a 16:9 TV if the active video for an SDbroadcast is in letterbox format. To confirm, wait for acommercial or look for a graphic, such as a network logo.If the commercial fills the screen from top to bottom, orthe graphic appears below the active video, the programis being letterboxed by the broadcaster. You canminimize this by activating the zoom feature on the TV.A broadcaster may include black bars on either side of awide screen broadcast. This is called a “hybrid” aspectratio and results in a black border surrounding the videoon a 4:3 TV. Because this is part of the broadcast, theDCT6400 cannot correct the video. You may be able tominimize the border using the zoom feature on the TV.The DCT6400 includes an integrated hard drive and afan for cooling. During normal operation, the DCT6400emits a low humming noise, similar to a personalcomputer. The noise varies in volume occasionally whenthe speed of the internal fan adjusts to changes in thetemperature around the DCT6400. Please note the harddrive will stay on even when the DCT6400 is turned off.34

Motorola DCT6412 or DCT6416 - MetroCast

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