Avera Health Plans Visits

4.4
322 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The free Avera Health Plans Virtual Visits app gives mobile users an easy way to connect with a live provider for an online video visit using your own mobile device. It’s simple, fast and you can use it anywhere—24 hours a day, 7 days a week. This app is for Avera Health Plans and DAKOTACARE health insurance members over the age of 2. A virtual visit is a perfect option if you are dealing with flu or cold symptoms, headache, diarrhea, acid reflux, seasonal allergies, sinus infection, or any other minor illness.

Check your Summary of Benefits document for your specific virtual visit benefit. Members on a High Deductible Health Plan (HDHP), catastrophic plan or Medicare Supplement are not eligible for the free urgent care virtual visits. Visits are available for $64/visit*.

*For most members. Some limitations do apply. NOTE: IRS Guidelines indicate that members with HSA-eligible plans may be subject to tax penalties if they use the free virtual visit service. If you have an HSA-eligible plan, you may use your HSA or Flex spending dollars for this service.
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
307 reviews
Marcia Punt
July 1, 2020
This was not thought thru. When I had my first appointment, I had to wait and wait, then I did get through it kept dropping me out then I got a "physician is not available". In, addition, although my phone is Android, I use Mac's at home. The app is not compatible with Mac but only iPhone and iPad. Kind of dumb. No, l et me rephrase that, " kind of stupid". A person should be able to use AveraNow on "all" devices.
16 people found this review helpful
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A Google user
April 20, 2019
Amazingly convenient app! Used this for the first time a few days ago with a sinus infection and it was extremely easy to use, not to mention cheaper than going into the clinic! I was able to see a doc late in the day, too, around 6:45pm on a Thurs evening. Doctor was pleasant and asked all the relevant questions in a timely manner so appt was quick, less than five minutes. No issues when picking up my prescribed prescription, went right to the pharmacy of my choice the following morning.
13 people found this review helpful
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A Google user
June 9, 2019
We were on vacation and used this app early on Sunday morning instead of the local urgent care center. (kiddo with pink eye) It was AWESOME. The family doctor we chose took lots of time with us and did a great job explaining things. The app helped us find a pharmacy very near us and were had medicine 30 mins later. This service saved at least half a day of our vacation. Thank you Avera for providing this service!
8 people found this review helpful
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What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed