Janice B
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App is terrible. Never had an issue when using the Yale lock with the amazon key app. The Yale app is bad. Can't connect to the lock no matter where I am. The app doesn't show activity for weeks at a time. Very unsettling when away. I keep hoping to see an update to the app. Nope. Frustrating. I have a Schlage Encode at another property and am ready to swap out the Yale at this point. If I can't connect and check status while away, it defeats the purpose of having this.
4 people found this review helpful
Danny Nguyen
Hardware easy to install. The app not so easy. Couldn't figure how to connect to wifi because the instruction does not mention you need to turn on GPS on the phone. I've to return and order a second lock to figure that out because I thought the Wifi bridgewasn't working and googling yields zero answer. Hope this helps someone.
1 person found this review helpful
Adam Cook
App is fine. But every time I try to set the unlock by proximity thing. The second it tries to get my location the app dumps back to the main screen out of the settings. The app does not crash completely however. My wife's phone works fine. Same model, same software versions, same carrier.