Pay.com Review 2023
Pay.com Merchant Services Plans & Pricing
Expert Review
Pros
Cons
Pay.com Merchant Services's Offerings
Pay.com has two service options if your business processes less than $800k per year, their package for 2.9% + $0.29 per transaction is standard.
You have to contact their sales team for businesses processing more than $800k per year.
Both plans come with a user dashboard and customer insights.
Customer Support
Pay.com offers customer support via a Help Center request window within the user dashboard. At present, there are no other means of contacting an agent. Their website resources are comprehensive and cover all topics associated with the platform. They also have a blog that is updated daily.
Features & Functionality
General Features
Pay.com offers Integrated Payment Methods, Checkout Page, Card Authentication, and Payment Requests. In addition to these standard merchant services, it also offers:
Multiple Payment Methods
Pay.com allows you to accept numerous payment options, including credit and debit cards, ACH transfers, digital wallets like PayPay, Google Pay, and Apple Pay, and many more. As the merchant, you have the freedom to decide which payment methods you want to offer to your customers. You can use your Pay.com Dashboard to add or remove payment options as needed easily. When a customer goes through the checkout process, they can choose their preferred method of payment.
Global Payment Processing
Pay.com’s global payment processing feature is a convenient and efficient way for businesses to accept payments from customers worldwide. With this feature, you can easily accept various international payment methods, such as credit and debit cards, bank transfers, and digital wallets. The process is simple and streamlined, allowing you to expand your business to a global market without the hassle of managing multiple payment gateways.
Customer Insights
Pay.com’s admin tools are easy to use and intuitive to master. Users receive insights into customer spending habits to better serve them. Pay.com’s customer insights have several functionalities such as viewing transactions in real time, quickly generating reports, and intuitive visuals, charts and graphs. These tools help your business spot patterns and trends as well as track and improve your KPIs.
Customizable Checkout Page
Pay.com has a seamless checkout page allowing you to create a custom-design page that looks exactly as you want and is powered by all of Pay.com’s features. You can have your brand across all platforms, your own domain name and set your own terms, policies, returns and refunds.
Integrations
Pay.com integrates with all major platforms including Apple Pay, Google Pay, PayPal, PlaySafe, Maestro, American Express, Visa, and Mastercard, to name a few.
Hardware & Software
Pricing Options Automations
Sales Channels
Ease Of Use:
The initial sign-up process is straightforward and includes a few simple steps to get to the user dashboard. More business and banking information is then required to activate the account. In addition, the top of the homepage is tabbed with helpful categories providing information about Pay.com and its features.
Verdict:
Pay.com cover’s all of your payment processing needs no matter what kind of business you run — online or offline, b2b or b2c, freelancing or outsourcing. It covers all popular payment options and geolocations, so you can easily cover a worldwide consumer base. Its thorough fraud detection also reduces the possibility of fake payments and bot attacks.