23,382 total
La app home e consumi si apre immediatamente ed è molto chiara
Date of experience: March 27, 2024
Reply from ho. Mobile
Ciao Cristina, grazie per aver condiviso la tua esperienza positiva. Restiamo sempre a disposizione tramite i nostri canali social: Messenger FB, Instagram, Community ho.fficina.
Goodmorning , i'm satisfied of your SIM and related service , BUT i would have had an automatical sys to pay periodically via prepaid card to set , since i bouth the SIM in a shop.
Thank for listening.
Date of experience: March 21, 2024
Reply from ho. Mobile
Hi Luca, we would like to check what you tell us. Contact us on 192121 from your ho number. or write to us via FB Messenger.
Da circa 20 anni cliente Tim e con varie altre SIM in Italia e a l'estero con diversi numeri di telefono ho e per me ora fra le migliori compagnie the best
Date of experience: February 20, 2024
Reply from ho. Mobile
Ottimo Maurizio, grazie per aver condiviso la tua esperienza positiva.
operatori del call center molto disponibili e preparati.
peccato che ha casa mia HO non ha campo
Date of experience: February 07, 2024
Reply from ho. Mobile
Ciao LoriB, ci dispiace che la tua esperienza non sia stata positiva, noi continuiamo a lavorare costantemente per migliorare la qualità dei nostri servizi. Restiamo sempre a disposizione tramite i nostri canali social: Messenger FB, Instagram, Community ho.fficina.
They say we willl recieve free top up for invitation in 24 hours but it is around 20days
Date of experience: March 16, 2024
Reply from ho. Mobile
Hi, Contact us on 192121 from your ho number. or write to us via FB Messenger.
Vivo in centro, la rete non ha problemi, possiedo sia modem che cell 4G, ho buone prestazioni sia con telefono che pc. Un singolo film o un video in full hd scorrono bene.
Date of experience: March 12, 2023
Reply from ho. Mobile
Grazie Alessio per aver condiviso la tua esperienza positiva.
Where do I start? I had problems with the online activation and BIG problems with my existing sim signal. The HO call centre stayed on the phone with me for well over 90 minutes patiently helping to resolve it. He was super professional and sorted it all out for me. The app is the best I ve used. Comms is second to none. I will be staying with HO!
Date of experience: February 24, 2023
Reply from ho. Mobile
Thank you very much Maria, we are committed to always giving our best.
The simcard delivery was good. After that I had a problem with sim activation because the given option: “activation with spid” did not work and it made me to use the other activation method which uses my camera. Generally the sim is nice I use it for internet mostly and it gives me a good coverage. Maybe in the future they can offer more Giga on this plan.
Date of experience: August 31, 2023
Reply from ho. Mobile
Hi Behzad, we continue to work constantly to improve the quality of our services. We are always available via our social channels: FB Messenger, Instagram, ho.fficina Community.
Hi! Excellent experience. I spent 19 days in Europe on vacation. I have been in Italy, Germany and Netherland, and the conexion worked very well in everywhere.
Date of experience: October 15, 2023
Reply from ho. Mobile
Thank you Luciana for sharing your positive experience.
I'm satisfied with ho mobile! Really good connection and affordable price!also the offers for internet is more than enough
Date of experience: November 14, 2023
Reply from ho. Mobile
Thank you Fatemeh for sharing your positive experience.
Easy to order and activate a sim, the only problem is the app, keeps prompting you to look at ho+, and invite a friend etc, this is annoying and gets in the way of usability of the app.
Price is good, service is good, as it's owned by Vodafone the coverage is also very good.
Date of experience: May 15, 2023
Reply from ho. Mobile
Thanks for sharing your experience. We thank you for the suggestion and we are committed to doing better and better.
Disponibilità,precisione e gentilezza grazie mille Luca
Date of experience: April 21, 2024
Reply from ho. Mobile
Grazie Enzo per aver condiviso la tua esperienza positiva.
Best service and efficient all the time when called. Changed me an old number that was expired in short time. Cheap price and reception works everywhere
Date of experience: September 01, 2023
Reply from ho. Mobile
Thank you very much Norby, we strive to always give our best.
I had a problem with my number and the company does not give any option to contact them. It is unacceptable, I already tried every single number I saw on the webpage and there is not a single mail I can write to.
My telephone number, with Ho Mobile company (3792152234) has been deactivated, without any worning, only because I havent recharge it in one month, when the policy says it has to be 12 months.
Hope to hear from you soon.
Date of experience: December 05, 2022
Reply from ho. Mobile
Hi, we are really sorry about this. We will take your opinion into consideration to improve our service. We suggest you report the problem to customer service via private message on Facebook. They will get back to you as soon as possible to help you solve the problem.
Works great, easy to use, works everywhere I have been (from Rome and the entire south of Italy including Sicilia. Recommended!
Date of experience: October 04, 2023
Reply from ho. Mobile
Thank you Daniel Alejandro for sharing your positive experience.
clear, smooth and quick activation of a new number, by now everything’s on the right track
Date of experience: November 25, 2023
Reply from ho. Mobile
Thank you, Roberto.
In Italian: Sono appena passato a HO e la connessione è lenta ea casa è anche peggio. Non riesco a inviare file, foto, video e la digitazione di un messaggio va a passo di lumaca. Dovrebbe essere 4g, ma il mio telefono si comporta come se fosse 1g. Ho provato a inviare questo messaggio su FB messenger e ho ricevuto "impossibile inviare". Ho provato 192121 e ho ricevuto "Non consegnato". Potete spiegare o devo contattare un altro servizio? Grazie. In English: Low or no connection on my iPhone? I just switched to HO and the connection is slow and at home it's even worse. I can't send files, photos, videos and typing a message goes at a snails pace. It's supposed to be 4g, but my phone acts like it's 1g. I tried to send this message to HO on FB messenger and got "unable to send". Tried 192121 and got "Not Delivered". Can you explain or should I try and find a another service? Thank you.
Date of experience: May 29, 2023
Reply from ho. Mobile
Ciao Do You Italy, I will not., vorremmo verificare quanto ci segnali. Scrivici tramite Messenger FB o tramite la Community ho.fficina.
The ho mobile has exceptional connectivity that offers very great packages in extremely cost effective rates for students. As an international student, I really loved using ho mobile and I highly recommend all the other international students in Italy to definitely consider trying this network. Good luck :)
Date of experience: October 05, 2023
Reply from ho. Mobile
Thank you Umar for sharing your positive experience.
unable to get on-line settings information on how to configure Ho sim as hotspot host on French phone
using a VPN
vpn
Date of experience: September 28, 2023
I had no problem with Ho apart from a lack of english translations, but my problem, I don't speak Italian.
Date of experience: September 26, 2023
Reply from ho. Mobile
Hi Chris Quigley, we are always available via our social channels: FB Messenger, Instagram, Community ho.fficina.
